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GPS Moving and Storage Reviews & Ratings

Address:
10149 Prospect Ave
Santee
California
92071

Contact info:
Tollfree: 888-896-2086
Phone: 858-779-1316
Fax: 925-219-4056
Email: CONTACT US
Website: http://www.gpsmoving.com/
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GPS moving is a locally owned and operated company and it is one among the dependable movers you can count on. Being a great example for ethical standards, GPS moving company was started by an alliance of movers. Having raised the bar of moving standards to the next level, its services offer an elevated level of honesty, and diligence. Now you can save money on relocation without sacrificing the quality of it. Assisting you every step of the way, your move with GPS moving is sure to be affordable and reliable.
GPS Moving and Storage
( 4 out of 5 based on 9 reviews ).
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Membership BBB
Insurance On file: $750,000
Required: $750,000
Year of Estimate 3/1/2008
Agent
Hours of Operation:Fri : 9am - 5pm PST Payment Options: Visa, Master, Cashier Check, Cash & Postal Money Order
USDOT No: #1754831 MC-MC-642006

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GPS Moving and Storage Reviews
No. of Review : 9
Overall Review Rate :
Subject : Reckless and unprofessional - Reviewed by Jason E on 10/30/17
Review :
I have moved back and forth across the country multiple times, now, and this was easily the worst experience I ever had. I vigorously recommend using anybody but GPS. It has been an awful, heartbreaking experience.

At the beginning, Abe, our estimator and the individual who said he would manage our move, was very friendly and reassuring. He gave us a very good quote and put our minds at ease regarding what, in retrospect, were very significant red flags. In short, he was an excellent salesperson. GPS is great at sales, terrible at moving.

Abe told us he would be there to oversee the day of the move. The day came, but Abe was not there. The movers told us Abe was on his way, but he never materialized. The movers were disorganized, unprofessional, and did not have their act together. One of them behaved as though he was stoned out of his gourd the whole time he was there. They fought with each other, and double-labled a number of boxes. They did not know their business or their paperwork. They were respectful to me, but not to our belongings. There were only two items we had them pack, everything else was well-packed organized. Both those items were badly broken upon arrival, and they did a horrible job packing just those two items. (More on the broken items below.)

The major problem, I believe, came because the truck they brought was NOT actually the moving truck. They loaded their truck, unloaded it in a warehouse outside of our supervision, and reloaded it on a truck when it one was headed our way. NEVER EVER EVER LET THIS HAPPEN. Always make sure all loading and unloading happens in your presence. From the condition of our belongings upon arrival, I can only assume that they loaded and unloaded VERY haphazardly and recklessly.

When our items arrived, virtually every single piece of wooden furniture that they wrapped and loaded was damaged, dented, or seriously scratched. We had major damage to over TWELVE pieces of furniture. Some were irreplaceable family heirlooms, and some were utterly demolished beyond repair. Needless to say, we were devastated by the loss of these precious belongings.

We spent extra to purchase the "heavy" boxes, and several of them were returned crushed. We were overcharged because at least 7 boxes were double-stickered (so we paid for them twice), or were labeled as "large" in spite of the fact that they were "medium" or smaller.

Perhaps worst of all was that when we complained, they said they would "make it right," and asked us to submit a claim. We did so, and they offered a pittance, less than 5% of the cost of the move. They said this offer was take it or leave it, and now we're going to have to take the matter to arbitration to get anything else.

GPS may seem inexpensive compared to the competition, and they may be great at selling their services, but they are very bad at their jobs, and will handle your belongings in a reckless and harmful manner. I cannot recommend strongly enough avoiding GPS at any cost.
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Subject : Best in the business - Reviewed by Eric Lower on 10/20/17
Review :
Hiring Gps Moving turned out to be the best idea since they made it look so easy. It was very easy getting a quote from them and everything went very smoothly from there. The movers were great. They were punctual and efficient. They carried my big pieces of furniture with ease. They were careful while maneuvering the furniture through the house. The delivery was made after 5 days as requested. Thankfully every piece of furniture made it to my new house in good condition. In the end I realized that this move was so easy and the credit only goes to the movers.
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Subject : This company is the real deal - Reviewed by Fred Platt on 10/18/17
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I think it’s important for moving companies to be flexible and suit the client’s needs. I had a very long conversation with GPS Moving about exactly what I need from them. The manager was very attentively taking notes of my request. When the men arrived at my home, I was quite pleased to see how professional and well equipped they all were. They finished packing and loading everything so quickly. The delivery was prompt as well. I am so grateful that I reached out for them. With the excellent services I was accorded, I have absolutely every reason to engage them the next time I need transportation services.
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Subject : Money well spent! - Reviewed by Javier wallace on 10/17/17
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GPS Moving is an excellent moving company if you're in the market for one! They had a variety of different options that I could choose from to best suit my needs, And being a busy person, It was great to be able to have them come and pack everything up for me! Their service was excellent, Prompt, and careful - I'd definitely recommend them to anyone!
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Subject : GPS Moving - Reviewed by Vinod Varghese on 02/13/15
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We decided to relocate from San Diego CA to Houston Texas. Since I was funding my move getting a reliable and good movers at the right price was very important for us. We had tried for several weeks calling so many moving companies and had many come to my house and do estimates and finally almost finalized with one when at the last minute just 1 week before the date we were supposed to vacate our apartment, that moving company came back saying that I need more cubic feet space for my house..blah blah..and quoted at least $1000 more than what was agreed. It was like they knew I had no time and could make me pay extra.

It was at the time that I found an old email quote from GPS Moving
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Moving From :
California to Texas
Product Condition:
Excellent
Moving Cost :
$2000
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Subject : Thank you GPS moving for an outstanding service - Reviewed by Lora on 05/19/14
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We used GPS moving company to relocate from LA to NY. We had a very nice experience with them. GPS made it easy to trust them as they were very honest and reliable. They delivered our belongings on time and all in one piece. They are hardworking, efficient, pleasant and very, professional. I would recommend them to anyone who is in the process of moving without any hesitation.
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Moving From :
California to New York
Product Condition:
Good
Moving Cost :
$$ 4,200.00
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Subject : my move - Reviewed by Jayne Seidel on 10/25/13
Review :
I wholeheartedly recommend GPS Moving and Storage from Santee, CA. They are reasonable in price and care about their customers. My belongings were protected and taken very good care of. They arrived in excellent condition. The staff at GPS were courteous and cared about my needs.
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Pick Up and Delivery
Moving From :
California to Washington
Product Condition:
Excellent
Moving Cost :
$$1548
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Subject : move cross country - Reviewed by Mirta on 10/24/13
Review :
I was somewhat hesitant of shipping my furniture cross country, but the staff for GPS MOVING and STORAGE made me feel very comfortable with their professionalism. I was very happy with there service and all of my furniture arrived in perfect condition. I was impressed that they followed up on their services and were also easy to reach if I had a question. I would definitely recommend their services and would use them again if I needed too.
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Pick Up and Delivery
Moving From :
California to Florida
Product Condition:
excellant
Moving Cost :
$1982
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Subject : storage and moving - Reviewed by carol leverenz on 10/24/13
Review :
10/15/2013
My move with GPS moving and storage was a pleasant experience. Moving your household across the country is a monumental task logistically, emotionally, physically, and mentally. Working with Tammy was a delight. She is so well organized, respectful, and knowledgeable about every aspect of the moving process. My movers came to my house in southern CA at their scheduled time even after I changed the date of the move at the last minute! The movers were great. Michael went over every item in the inventory and he and his two helpers wrapped all my furniture very carefully. I stored all my belongings for a month and when it was time for them to be delivered to FL, everything arrived in excellent condition in a timely manner. All through the process, GPS returned every phone call the same day. I would recommend GPS to anyone who is moving long distance. There is so much to deal with, it was wonderful not having to worry about my belongings or the moving company I hired. GPS was great.
A VERY satisfied customer~Carol
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Pick Up and Delivery
Moving From :
Florida to Florida
Product Condition:
good
Moving Cost :
$$2900
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