Great Van Lines Reviews & Ratings
Address:
796 E Pennsylvania Dr
Palatine
Illinois
60074
Contact info:
Tollfree:
Phone: 8006041283
Fax:
Email: CONTACT US
Website: http://www.greatvanlines.net
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Read Great Van Lines Reviews
Mover Rankings is a leading directory of moving services in the United States of America. We provide complete database of all moving companies in US. Great Van Lines is located at Palatine, Illinois - 60074, US. Please call us 8006041283 for all the details involved in moving services.
Great Van Lines
( 2 out of 5
based on 3 reviews ).
1130 visitors.
( 2 out of 5
based on 3 reviews ). 1130 visitors.
By sharing your experience with Great Van Lines , it will help other customers to make a right choice of using this company.
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No. of Review
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3
Overall Review Rate
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Subject : Horrible Service!!!! - Reviewed by Ramon Thomas on 03/28/18
Review :
I would not recommend this company. I have moved 3 times in the last 10 years and I must say that this is the worst experience I have ever had. If I had one encounter with a rude or unprofessional employee, then I would be easily able to move on, but you have countless people in your company that are rude, unprofessional, and not knowledgeable about the policies and procedures you have in place. Additionally, no one ever seems to answer the phone and there seems to be minimal communication between departments. I am highly disappointed with the quality of service I have received and this attitude your company has done me a huge favor by accepting my money. I, too, had an unfavorable experience with additional hidden charges.
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Subject : Terrible do not recommend - Reviewed by Celine Lopez on 01/12/18
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As a frequent mover, I have used plenty of moving companies like Midwest movers and two men and a truck and I have to say I’ll never use great van lines. Terrible experience. First customer service is extremely rude and unhelpful and across the line in the company they are not uniform or on the same page. I was charged a broker free (I understand if there’s a middleman) but there was no middleman it was just someone who worked for the company that charge a $115 broker fee. He supposedly set up the move giving me a quote. He made sure to ask me if I lived on a first floor or second floor and if I had stairs I said yes second floor. Was never told I would need to pay extra on top of that. They didn’t charge extra when they picked up but when delivered they did. Movers left a ton of garbage inside my condo and explained I would have to remove it. And I when they say up to 14 days for delivery they mean it my stuff was deliver on the 14th day. And when given this feedback no one in the company cared at all but was rude and showed no empathy for any miscommunication on their part. Will not use again.
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Subject : I highly recommend - Reviewed by Bill P on 12/13/17
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My experience with great van lines was pleasant when I used them to move from Illinois to North Carolina. I wasn't sure which company I wanted to use at first but because chris was upfront and honest with me I decided on them. The other companies i received quotes from seemed unreliable and untrustworthy. great van lines quote was for more money then the others but it was accurate and i ended up paying the same amount as what I was told. I appreciated the fact that packing materials was explained to me over the phone and not when the movers arrived. Joe was the foreman of my move and he did an amazing job packing everything properly and not breaking anything. I've already recommended them to a few of my family members and if i ever move again I will be using great van lines.
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