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Grace Van Lines Reviews & Ratings

Address:
1722 Kennedy Blvd
Union City
New Jersey
7072

Contact info:
Tollfree:
Phone: 800-274-9491
Fax: 201-879-0111
Email: CONTACT US
Website: http://www.gracevanlines.com
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Mover Rankings is a leading directory of moving services in the United States of America. We provide complete database of all moving companies in US. Grace Van Lines is located at Union City, New Jersey - 7072, US. Please call us 800-274-9491 for all the details involved in moving services.


Grace Van Lines
( 5 out of 5 based on 89 reviews ).
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Membership AMSA, UMA
Insurance $1,000,000.00
$750,000.00
Year of Estimate
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Hours of Operation:N/A Payment Options: N/A
USDOT No: # MC-

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Grace Van Lines Reviews
No. of Review : 89
Overall Review Rate :
Subject : "Dis"grace van lines - Reviewed by Lori M on 02/05/16
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This is the absolute worst moving company and would not recommend them at all! My initial conversation with Debra was great and she was a wonderful sales person. She could sell snow to a snowman. I had several questions regarding certain items to be shipped and she was very reassuring the items could go on the truck and offered packing tips. She should not consult in packing tips. We need the items delivered asap and she said we would be put first on the delivery (wrong). Initial quote was in line so we decided to move forward.

I had given Debra a complete inventory list of every box, Rubbermaid container with the size and contents within, plus all furnishings. She told me she has never received such a detailed list. It didn't do any good for the job. List was given to the pick up crew too.

Pick up day. They arrived 3 hours late. Lead person on the job Kevin kept reassuring me that he was a professional mover. That was false. Once our items arrived we found out how UNprofessional he was. Our price for the move now goes up $1,650. We have no choice we need to move forward and pay the additional fee. We had six cases of sealed bottles of alcohol and antique crystal decanters which I was concerned about the transport. The bottles were wrapped in paper, placed into compartment boxes and placed into Rubbermaid tubs. Both Kevin and Debra said no problem with putting these in the truck. Somehow these mysteriously disappeared and did not make it to Florida. Someone had a great party on my expense. Plus kept the tub of cleaning products to clean up after their party.

Delivery: Several calls numerous emails to Ivette 20 days later our stuff arrives. I was shocked at the condition of the boxes and Rubbermaid containers. They were damaged beyond reuse. The truck was packed and then smashed like a garbage truck. The delivery crew, a husband and wife team, I don't remember their names but they were amazed at the damage. They could see how upset I was and they were very understanding. Furniture broken beyond fixing, scratches on furniture, and the missing items beside the liquor and decanters. Flat screen television packed in a moving box specifically for tv's damaged beyond use. Looks like it was stepped on. Several calls to Ivette to locate the numerous missing items was useless.

Claim: Followed their procedure on the claim. Claim submitted Novemer 5, 2015. It has now been 92 days later and still have not been reimbursed for the items damaged and loss.

I DO NOT RECOMMEND GRACE VAN LINES AT ALL. THIS IS A HORRIBLE MOVING COMPANY AND THEY DO NOT FOLLOW UP WHEN THERE IS AN ISSUE. HORRIBLE HORRIBLE EXPERIENCE. LOOK ELSEWHERE FOR A MOVING COMPANY.
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Subject : Such an energetic bunch - Reviewed by Joe Edwards on 09/09/15
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Grace van lines conducted our move from Union City to Cleveland. I will definitely give all the credits to the movers. The company has a lazy customer service but their quote was quite good though. The movers were another story all together. They displayed amazing skills while packing my valuables. The movers were respectful, friendly and full of enthusiasm. They delivered all my stuff in great condition and I just couldn’t fault them after that.
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Subject : Movers who are competent - Reviewed by Steve Cannon on 09/02/15
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I own a lot of things. Parting with them wasn’t an option. So I hired Grace van lines to move them from Maryland to New Jersey. I required the crew to be creative and careful with my pieces. They were exactly that. The crew of four men, who arrived on time, was very efficient and capable. They brought a lot of packing materials with them and put them to creative use while packing my breakables. They were careful with them while loading them. They delivered all my belongings on time. They unpacked everything and put them in places. Nothing was broken and I was a happy man.
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Subject : Amazing Movers - Reviewed by Andres on 08/25/15
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The movers from Grace van lines impressed me the most with their packing skills. I have read many people complaining about how much packing materials these guys use. But in my opinion, they only do what is best for the valuables. They came with plenty of boxes and other packing materials. The regular things were packed inside the boxes with a layer of tape to secure the box. The breakables were layered inside the boxes with plenty of newspaper and bubble wraps to make sure nothing breaks. Even my furniture was wrapped in shrinking tape. Every item I own is now sitting pretty at my new house and I only have these amazing movers to thank for it.
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Subject : I’m satisfied - Reviewed by Lester Bryan on 08/24/15
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Linden, NJ is a long way from Cincinnati, OH. But the movers from Grace van lines made sure my belongings traveled safely. They packed everything so well that nothing suffered any damage on the way. They maintained their arrival and delivery scheduled perfectly. I was kept in loop by them throughout the move via emails. It was a very sincere effort by these amazing movers. I’m very satisfied.
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Subject : Not even a spoon went missing - Reviewed by Marcus on 08/18/15
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I was very impressed seeing how systematically the movers from Grace van lines packed and loaded everything from my old apartment. They labeled each box properly to avoid confusion later. All the breakables were very carefully boxed with lots of tapes. Their immaculate packing paid off after the delivery. We didn’t have to open random boxes in search for something particular. It really made our life easier. The best part was that nothing was missing whatsoever. That must be a first for any move!
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Subject : Reliable and honest moving company - Reviewed by Robin on 08/17/15
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I’m writing this review because Grace van lines earned it by being so honest with me at every step of my move. Their quote wasn’t the lowest. But the guy on the phone explained exactly where my money was going. They could have easily lower their prices and send inefficient movers. But their movers provided great value for my money. They were excellently trained and very skilled. I got the proof when all my belongings were delivered without any damages. Unlike many other companies, they didn’t add any hidden costs to the final bill.
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Subject : This move was completely hassle-free - Reviewed by Charlie Moreno on 07/23/15
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Alpine, NJ isn’t too far away from Roanoke, VA. I don’t even own a lot of stuffs. But what I just cannot deal with during relocation is the stress that comes with it. So I hired Grace van lines to move my stuffs. I have to commend them for doing exactly what I asked them to, making my move hassle-free. They offered me a very fair estimate to begin with. Their crew of four men arrived on time and they were very well equipped. They packed up everything in just 3 hours. I have never seen movers working this efficiently before. I was so glad that I didn’t have to do anything. They took on the job on their shoulders completely. I am so thankful to this company.
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Subject : Knowledge about moving - Reviewed by Ellis Jones on 07/11/15
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I was looking for a moving company who has the knowledge of carrying the variety of fragile stuffs. Grace van lines turned out to be the best in this. Their reviews and rating were very convincing for me. I hired them right on that day. And that was the last thing I had to do before the end delivery. They very professionally tackled the entire work by themselves and gifted me an awesome relaxed relocation. I salute the knowledge and skill that Grace van lines has.
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Subject : Best company ever - Reviewed by Jerald Burns on 07/10/15
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Moving with Grace van lines was nothing less than a delightful experience. The staffs at office were very helpful, friendly, attentive and responsive. I was given the best possible deal by their rep and I was served like a VIP customer by the foreman and his helpers. All my valuables were perfectly wrapped and boxed and the furniture was padded nicely. They checked everything before loading and did not make me wait for the delivery. I did get all possible reasons to recommend this great company.
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Subject : Everything went perfect - Reviewed by Ricardo on 07/09/15
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Unlike the other movers Grace van lines didn’t get me into any trouble. Rather, they didn’t let me face any. They arranged all the logistics required for the relocation. It was from MA to VA. Quite a long distance. However, their expert driver and heavyweight truck took those things much earlier than the time I expected. And unbelievably all my furniture was fit and fine. I think they are very reliable. Keep up being that Grace van lines.
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Subject : I request you to use them - Reviewed by Clifton Morales on 07/09/15
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Leo and his crews helped me with my move from Union City NJ to Bronx, NY and were absolutely amazing! There was heavy traffic in the morning so Joe called me to keep me in the loop of when they're arrival time would be based on the traffic so I wouldn't be sitting around waiting, VERY THOUGHTFUL! Leo and his helpers were great with asking me specifics of where things should go and made sure everything was in the right room and place in the room. They were absolutely wonderful, very efficient and made my moving process a breeze!
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Subject : Worst Movers Ever Used 300% Markup from Quote - Reviewed by NJ NY on 07/08/15
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If I could have given them 0 starts I would have.

The move was from a storage unit to an apartment 35 miles from the storage location. No packing or wrapping was needed. The truck they used was enormous for a studio apartment move to NYC.

These people charged me over 3 times the quoted price (I recently moved cross country and this move was only about 10% cheaper for a 35 mile move). They were over an hour late from their Latest expected time, and Never called to let me know they would be running late.

The foreman threw a HISSY FIT AND PUNCHED THE MOVING TRUCK when I wanted to pay with a credit card and my building's super said he had never dealt with anyone as obnoxious as this guy. He also broke a light bulb in the elevator of my building, and when asked by the building staff if he had broken it he first LIED and said he had not, and then started screaming at his two colleagues blaming them (they did not break it and were professional and hard workers).

I have moved over 8 times in the past 10 years and this was by far the WORST experience ever, and my experiences include having my container held for ransom off of the coast of Naples.

I also paid for the movers' time to and from my location. I expected to pay travel time between locations, as mentioned in my quote, but not for the time and tolls it takes for the crew to arrive and go home. When I inquired about how the 'updated' estimate was being calculated, as the foreman scribbled on a piece of paper, he snapped at me and told me everything was in the '26 page contract' which I did NOT receive. He also, multiple times, requested a RIDICULOUSLY high tip. I have NEVER experienced such a request, nor would I entertain paying such a tip, especially when the job was costing 300% more than I was quoted. I also did not have to have ANYTHING packed or wrapped as I was moving from a storage unit.

When I tried to call the office to complain that I had been quoted over three times LESS than the amount I was charged, I was hung up on twice, and then they did not answer.

DO NOT USE THIS COMPANY-THEY WERE UNPROFESSIONAL, CROOKS, AND MADE THE STRESS OF MOVING 100 TIMES WORSE THAN IT ALREADY IS!!!!!!!!!!!!!!
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Subject : The best moving service - Reviewed by Tommy Warner on 07/04/15
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I cannot thank these guys enough. They have made a very complex move look so ordinary!! I had no idea that Grace van lines has such capabilities. When I called and spoke with their sales rep Joe, I understood that these guys mean business. Joe quoted a very reasonable price and assigned his best team. I had so many fragile and delicate items along with my piano and pool table. So, I was involved in high risk relocation. But the foreman and his team mates did a great job in packing and loading my stuffs and also managed o deliver everything on time and without any error. They also helped us setting up the furniture at the other end. In short – IT WAS A WONDERFUL MOVING EXPERIENCE.
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Subject : This is one of the best companies - Reviewed by Leland on 07/03/15
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I have used many moving companies in the past. So, I knew what to expect from a mover. But when I got a lot more than what I was expecting, I was kind of speechless. First of all the price which they offered was less than any other companies, secondly they showed up on time and the move day and packed the whole house without a hitch and paid attention to the safety of the floors and walls, thirdly the drop off was made on time and nothing was damaged at all, not even the tiniest of the scratches!!! After being served like a VIP, it is my duty to appreciate the services of Grace van lines.
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Subject : They were outstanding - Reviewed by Eddie Rogers on 06/26/15
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I just moved from Bronx, NY to Trenton, NJ. David and his team were great. They arrived on time, loaded my things in about 2 hours. Then we met in Trenton. Once again my things were unloaded in about 2 hours. Everything was re-assembled and boxes were placed in the appropriate spots. I had nearly 50 cartons of things (so a LOT of boxes!!!). I would use David and his team of Grace van lines again anytime and would highly recommend them to anyone needing movers. They did an outstanding job!
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Subject : Good movers - Reviewed by Edward Hall on 06/24/15
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I hired Grace van lines few days ago for a huge task. They had to move us from NY to NJ but this is not the full story. They had to deal with my pets and my kids who are master of destruction! Movers had to manage the delicate art works, show pieces and the antiques that I collected from all over the world. They did the packing with great care, never hurried at all and boxed everything perfectly. The loading and unloading were very smooth and total moving time was slightly over the limit but that was understandable. Overall, it was a great move where we did not have to deal with any unwanted issues or any damaged stuffs.
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Subject : They are really good - Reviewed by Marlon on 06/19/15
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I moved with Grace van lines last week after finding them here. I called few other moving companies and choose them because of their good reviews and because they charge a lot less than most of the other companies I called. It was very easy to schedule the move. The movers showed up on time, were very professional, moved everything very fast and were very efficient. They wrapped all my furniture and nothing got broken or damaged. I'll definitely call them when I move again, and I recommend them to everyone!
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Subject : Comfortable - Reviewed by Adrian on 06/16/15
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I might be wrong about Grace van lines, but I think they are the best so far. You know why? Because, I have experienced the smoothest relocation so far. They responded every time I had a query and their customer service made the best possible quotation for me. I was still confused until the day came. The team reached right on time and made a hassle free, noise free and an injury free moving. It lasted for not more than 3 hours to load the truck and empty the house. The new place was happily receiving the goods before the deadline. The bill was lower than the estimate and I was HAPPY.
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Subject : Good job done - Reviewed by Brandon Morgan on 06/10/15
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I know I might sound a little weird, but it’s true that Grace van lines is lucky to have the best people possible. I don’t know what about their other crews and staffs, but the crews served me were fabulous. No extra words, no extra noise. Very calculative approach and they got the work done right on time. Exact time of transporting and exact time for storing in my new residence. You know, you have to highest skilled to be that calculative and errorless. Very good Grace van lines, don’t let this people go. They are asset of yours.
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Subject : Affirmative attitude - Reviewed by Devin C. on 06/07/15
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The most admirable feature of Grace van lines that I found was their positive attitude. They knew that they had to solve my problem. They did their best and I found that better than a lot of bests. My previous experience says Grace van lines customer service and execution crews are more enthusiastic than any other mover. It should be mentioned that my stuffs were out of any dent or injury all through the time it happened. I think, the positive approach needs to be aligned like this to make it a best effort. Great job Grace van lines.
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Subject : Excellent - Reviewed by Allen Guzman on 06/06/15
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I really want to thank their sales rep for giving me a great deal and fitting me in on such short notice. I wasn’t prepared, so I was a little worried. The 3 men team did all the boxing and wrapping and carefully placed everything into the truck. After unloading the furniture they also helped me organize everything too. I really liked that they were very friendly and I appreciate their punctuality and accuracy which never gave me a reason to complain. Well done Grace van lines.
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Subject : Well done guys - Reviewed by Damon Klein on 06/05/15
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Everyone at Grace van lines were nothing short of "professional". David and his team arrived on time and help us to wrap our furniture and some other fragile items. They were very polite, friendly and nice to be around. They brought every single box up a flight of stairs and into our new apartment, I was truly amazed. There were a few things broken but that is because they were not wrapped sufficiently by ME for the trip. I will highly recommend Grace van lines to anyone who needs a professional, caring, courteous, and expert, moving company. This was my first long distance relocation experience and you all made it wonderful, relaxing, and stress-free.
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Subject : Perfect from start to finish - Reviewed by Marvin on 06/02/15
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I was able to email for a quote and got a response the next day that was the best price of all the places I checked. The day of the move, 2 guys showed up right on time, and were extremely friendly, despite having to haul my stuff up three flights of stairs with no elevator. I hope I don't move for a good long time, but if I do, I would definitely use Grace van lines again!
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Subject : Totally worth it - Reviewed by Kent Bryant on 06/01/15
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Don't even think about calling anyone else to move you. These guys are careful, quick, and quite nice to be around during one of the most stressful days of your life. Their estimate turned out to be exact - no surprises. These guys are the best in the business. I don't know how they moved so much stuff (family of 4) so quickly without ANY damage. It was the best money we've ever spent. Thanks!
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Subject : Trustworthy moving company - Reviewed by Emmett Valdez on 05/27/15
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What a pleasure. I had multiple dealings with these guys from estimate, to moving, to storage! Last week I moved from NY to DE. Courteous, every one of them cares about doing a good job, great attitude, cheerful, real pros. Highly recommend Grace van lines. And on top of all that, they were reasonably priced. I'd pay more for them, but they don't charge it. I gave them a tip and they deserved it.
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Subject : Nice service - Reviewed by Davis on 05/24/15
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I could either move everything out of my house and put it in my Honda Civic and then drive it over to my new place and repeat or I could use Grace van lines. I am glad I used their services. They are professional in what they do and helped me move into my new place with ease. They are awesome! Trust me! Don’t ever try to do it on your own! I strongly recommend Grace van lines.
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Subject : Good move, Good mood - Reviewed by Conrad on 05/20/15
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When I saw that bunch of energetic hunks, I got the work mentally done. Their keenness and approach towards the work was so affirmative that impressed me the best. While grace van lines was charging me higher, I was wondering the rationale of that. Now, I know the reason of their premium charge. They just did it by themselves. Good instruments and good skill smoothed the process more. The fear of moving was erased completely and the premium was not felling high anymore. Thanks grace van lines for the good move.
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Subject : Enlisted in my good book - Reviewed by Devin Graves on 05/19/15
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When I was looking for a good mover, fortunately grace van lines popped up in the scene. I was comparing the quotations received from different movers. I was confused to see the irrelevant variables in the quotation. Keeping a little hope in mind for getting a credible deal I called grace van lines and I was so right I took the decision. They were far better than the movers I have experienced formerly. I got a picture-perfect move with nil breakage and punctual timing. They were very pleasant with behavior which lessened the tiring part of moving. In one word, it was an enjoyable experience.
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Subject : I strongly recommend - Reviewed by Thomas Morgan on 05/17/15
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We are now settled in our new house after the quick and very affordable move which was a lot cheaper than other quotes I had for my move. I thank the foreman and his excellent crew members for all their hard work in getting me to where we are now. They were gracious, careful and extremely professional. Their flawless effort made the move a very successful one. There was nothing we could complain about them. Definitely would recommend grace van lines to anyone looking for a friendly, quick and professional moving company.
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Subject : Fast and on time - Reviewed by Alonzo Hogan on 05/13/15
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Leo and Mario were amazing! The entire move went super smoothly. There was great communication throughout the process and they were very courteous and cordial. Also I called at the eleventh hour and was able to organize a move the next morning. Amazingly fast and affordable! And not to mention about the great service. No other company I called could match their availability and price. Hats off to Grace van lines.
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Subject : Nicely handled my tight schedule move - Reviewed by Bryan Hunt on 05/10/15
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Moved the contents of a 3 bedroom flat to my new location within a very tight schedule and they responded well. On the move day they were on time (in fact slightly early) and got straight to work without any delay. Very friendly and helpful, they also dismantled the sofa so it wouldn't get damaged when carrying through the narrow stairway. Used good packing materials and fragile items, TV and glass cabinets were covered with bubble wrap to prevent damage. All items delivered in one piece to my new location and then placed in correct rooms. I would not hesitate to recommend Grace van lines to anybody.
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Subject : A great moving company - Reviewed by Freddie on 05/09/15
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A great moving company is the one that provides world class service. They are punctual, courteous, skilled and professional in their job. Moreover, they charge a very competitive price for their service. Grace van lines is truly a great moving company. After getting a competitive quote from them, I hired them to move my apartment and the rest of the work went like clockwork. I am really impressed by their performance and thank them for their service
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Subject : Nice and easy - Reviewed by Norman on 05/08/15
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I liked their easy booking process. Promptly received the details of the quote and was accepted as it was the most competitive price among the other quotes we had. At the time of move the crew covered the floor with floor protection paper before started the moving process, they did the same at the other end. They were quick and careful when moving heavy mirror through narrow corridor. The moving crews took apart my large furniture and put together at the new property. The mattresses were nicely covered which is important as my kids are sensitive with dust. We are really grateful to Grace van lines for their excellent service!
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Subject : Surely a great mover - Reviewed by Theodore on 05/07/15
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It was a sudden decision of moving out of NJ to VT and I had a very limited budget. I knew I have to take professional help but I was worried a lot because with my budget it was hard to hire a reliable mover. But I was lucky to have Grace van lines helping me out. Onsite estimate by Joe was within my reach and the packing and moving services by Matt and his helpers were a lot better than expected. They completed the move within the agreed time and did manage to deliver all my valuables in great condition. This is surely a great company for relocation services.
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Subject : Surely recommended - Reviewed by Erik Porter on 05/03/15
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I am strongly recommending Grace van lines. They were brilliant while moving us to Dover, DE from Lodi, NJ. They were assigned to pack my belongings as well. The sales guy Joe was very friendly and accommodating. He offered a very good deal and also gave us some tips which proved to be very useful in the end. The guys were awesome in packing the stuff and loading on the trucks and the same crew delivered everything in one piece without damaging anything. I am more than happy and already recommended this company to a friend.
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Subject : Real professionals - Reviewed by Abraham Walton on 05/02/15
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One of my friends recommended Grace van lines when I was looking for a reliable mover. After talking with Anthony, it was clear that this is not the cheapest company but I know that quality demands a higher price. So, I hired them and they did not let me down. Leo with his men showed up on time, packed the whole house and loaded everything, did not damage anything at all and never came to surprise us with hidden fees. They did what they said and ensured a very timely and stress free move.
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Subject : Good communication through the move - Reviewed by Lance Pena on 04/29/15
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After my 1 year training I moved back to Queens, NY last week and used Grace van lines once again. Like last time they didn't disappointed me, everything went very smoothly. They did the packing very nicely and carefully, loading was done with the same skill. We could leave quite early the following day and arrived before time at my new house. The foreman and his team are very reliable, polite and helpful and the guy in the office kept me updated about everything during the process, he was very fast in replying to emails and answering all the questions. If I move again I will definitely call them and can recommend them without hesitation.
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Subject : Great job from start to finish - Reviewed by Archie on 04/27/15
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Grace van lines did a GREAT job from start to finish. Very professional, very respectful with my unusual pieces of furniture like my vintage pinball machine and mid-century modern tables etc. They really took good care of everything. And also they helped me arranging the furniture at my new place I would surely recommend Grace van lines.
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Subject : You really did an awesome job - Reviewed by Winston Schultz on 04/24/15
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Moving was done to the perfection. Joe was very responsive and willing to help all the time. He answered all my calls and always gave me useful tips. He scheduled my move exactly when I wanted to move and the onsite estimate was a very precise one. I hired them for packing and moving services. Leo with his crew did really well. They were very careful packing the delicate stuffs and nicely handled the old and heavy furniture. They were running little late at the beginning but finally made up for that. Everything was loaded nicely on the truck and the move was done within the schedule. After going through the inventory list, I did not get any reasons to complain. They did everything what they were committed for. So, thanks a ton guys. You really did an awesome job.
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Subject : My first move - Reviewed by Jackie on 04/23/15
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This was my first experience using professional movers and the move went as well as I could have hoped. Their sales rep gave me quotes and patiently answered any and all questions I had. I had 3 young guys who moved my stuff super fast and without damage. While it took longer than I was hoping it would, the guys estimated how long it would take to pack and unpack by just looking at my stuff, and sure enough, they were dead on - they know exactly what they're doing. No question that I'll be using Grace van lines the next time I move.
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Subject : BEST! - Reviewed by Nathaniel Lane on 04/21/15
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I have not had a chance to say thanks to your guys for moving us. They were so great; please pass it on to your staff. We have moved many times before and your service was miles better than any company! We will certainly recommend you (Grace van lines) if anyone we know needs a moving company.
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Subject : They made my day - Reviewed by Keith Pearson on 04/20/15
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I moved from NJ to KS. They were fast, gracious, careful, detailed and, overall, very pleasant. It's no secret that moving is a painful job - Grace van lines made my move so much easier. I don't anticipate moving again in the near future, but if you are.... I would highly recommend these guys.
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Subject : Friendly Movers - Reviewed by Matthew Oliver on 04/17/15
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My movers were on time, courteous, friendly, and extremely professional. I moved on a Sunday and that wasn't a problem for the company. The original plan did not have them packing anything, but I hadn't finished boxing things by the time they arrived. They were prepared and took care of everything within the original time frame. I'd strongly recommend Grace van lines.
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Subject : Wonderful moving company - Reviewed by Marlon on 04/13/15
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Grace van lines sent a team of 3 to move our small I called 5 days before the move and there was no trouble scheduling. They showed up on time calling before they arrived, explained the price carefully, both on the phone and in person. The team was great, friendly, professional, and efficient. They loaded the truck in less than 2 hours, and took the stuff up 2 flights to our new flat in less than 3 at the other end. All the time they were very friendly, even carrying my too heavy boxes up my new too narrow stairs. No damage to anything, everything placed where we wanted it. Costs exactly as estimated, even a bit cheaper. What more could I ask?
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Subject : Outstanding company - Reviewed by Dannie Wicks on 04/11/15
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It felt really great to have a stress free, timely and smooth move. These guys kept their commitments by completing the move within the allotted time and by delivering all our belongings without any damage. There were some very fragile and delicate items and some super-heavy furniture. But thankfully nothing got damaged at all. These guys did really well to pack and box all our stuffs and did well during the loading and unloading. I am highly impressed with the great service of Grace van lines.
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Subject : Awesome Company - Reviewed by Bruce on 04/08/15
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Awesome moving company I am sure there is not one out there like this company, great price, good communication skills and very hard working men that really are professional and know what they are doing and do their job very well. Grace van lines was excellent from the start to the finish. They made sure everything was moved properly and with care. They had delivered the items the way it was picked up. Great job guys you are one of the best moving company by far.
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Subject : Nice experience using this company - Reviewed by Alexander on 04/07/15
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I was worried like anything before the move because there were too many things to be moved and my budget was a big concern. However, the movers displayed a great performance while dealing with the move. I am really happy and impressed with the service that I received from Grace van lines. I am sure that these movers are highly trained and equally committed. They did everything possible to ensure a smooth, safe and timely move. They were quite affordable too.
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Subject : Just loved their service - Reviewed by Steven on 04/02/15
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Can I say I have fallen in love with Grace van lines!!! I took my time and made sure I was not only comfortable with the company but with the staff as well. Anyone that I talked to no matter who it was always stopped whatever they were doing to help me with any questions. I appreciated everything that this company did for me. I got my things when they said they would be here! And guess what….. THIS WAS A GREAT EXPERIENCE!! YES!!!
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Subject : Great job guys - Reviewed by Frank on 03/27/15
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While moving to VA from NJ we used Grace van lines. They moved us here very quickly and without any hiccups. Leo and his team arrived on time, packed and moved the goods to Richmond, VA before the allotted time by making sure that nothing gets damaged or broken. They charged us a very reasonable amount and also helped us to store everything temporarily till our home was ready. I am more than just happy with their service and I do recommend Grace van lines for their great work.
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Subject : I will definitely use them again - Reviewed by Joseph on 03/24/15
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This moving company Grace van lines, I would have to say I'm a fan of, definitely. There are times when we have an urgent or important move and don’t know what to do. Well you don’t have to worry about that with these movers. This certified company much obliges a precise and mastery schedule. I found them when I had no hope at all. I’m sure they can help you too!
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Subject : Picture Perfect Move - Reviewed by George on 03/22/15
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We moved with Grace van lines and had our items in storage. We just finished unpacking last night and everything was still there! We are so thankful that we had an honest moving company like them and will highly recommend them to any family friend or colleague!!
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Subject : I just can recommend - Reviewed by Thomas on 03/19/15
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Moving out of NJ to GA within a very short notice and having a very tight budget made the task very hard but got the simplest solution in the end. One of my friends recommended Grace van lines. So, I called and spoke with their rep Debra, got a very reasonable price and also my move was scheduled within the deadline. Everything was looking great in papers and finally all came good in the end. I hired them for the complete solution and they impressed me a lot by their packing skills and moving services. In the end, I can only recommend Grace van lines.
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Subject : Great moving team - Reviewed by Stephen on 03/13/15
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Perfect movers, excellent team of workers! From start to finish, it took three hours to move a one-bedroom apartment. Their service was outstanding and the quote was excellent. I do not have a single complaint. Great movers! I will definitely hire these people again if I need to relocate again. Grace van lines just rocked!
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Subject : Fantastic move - Reviewed by Jerry Russell on 03/09/15
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I am satisfied with Grace van lines. We moved last week to Buffalo, NY. Grace van lines gave me a good price nice customer service and stress free move. I appreciate the professionalism of the crew too; I'm more than satisfied with their work. Thanks for the job well done.
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Subject : Another great move - Reviewed by Paul Baker on 03/08/15
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Recently I moved to New York from New Jersey. It was good to be back in NY. I was waiting for this day. So, when I have been asked to join at our NY office I was happy like anything. I immediately called Grace van lines for my move. Just 6 months ago they dealt my last move from NY to NJ and they were so good that I had to call them. As expected, their movers arrived on time, wrapped, moved and stored everything within the schedule and without any damage, charged a very reasonable amount and amazed me another time. I am really thankful to their sales rep Debra for arranging everything perfectly and I thank the movers for another great move.
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Subject : Go for Grace van lines - Reviewed by Phillip on 03/05/15
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I appointed Grace van lines when we moved from Alpine, NJ to Washington, DC. We needed to move all our possessions and also my in-house gym. A very professional team made light work of the challenge and even had a comprehensive tool box and sufficient moving equipments when it became necessary to dismantle items to get them out of the apartment. It was a pleasure to deal with a company that had a polite and motivated team, ideal vehicles for the job and a very reasonable rate. My advice would be to hire this company, if you are wishing for a hassle-free move!
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Subject : Worth every penny - Reviewed by David Rogers on 03/04/15
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They were very wonderful and they were very polite. They made my move was prefect on time. There was nothing to complain about the service. My move was easies with friendly crews. I had no problem with them at all. My girlfriend and I we were happy with moved. This is such a great movers that I will come back to use them again in the future. Thanks a lot Grace van lines for the awesome service till the end.
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Subject : Great moving services - Reviewed by Benjamin on 02/25/15
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These movers gave me a perfect move last week. It was from union City, NJ to Stamford, CT. But we were very worried about the move at the beginning. My wife was very worried about the glass shelves and the crystal show pieces but the movers did take care of the move very efficiently. Nothing went wrong. Movers finished the job well within the deadline and budget and they were extremely courteous. Overall, they have given us a great move.
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New Jersey to Connecticut
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Good
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Subject : I will recommend them - Reviewed by Alana Osmond on 02/14/15
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Just a week is gone that I moved in Oklahoma. I appointed Grace van lines. They did an awesome job. Great packing! Didn't spoil any time. They fixed four guys for the move. On the spot one of them got sick for low blood pressure. So he was not able to do any job. Later he left the premises. After an hour, the company sent another guy. That person helped his colleagues for rest of works. They tried hard to make a best move. I recommend them to everyone and will do in future.
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New Jersey to Louisiana
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Excellent
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$5315
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Subject : Will recommend to all - Reviewed by David Barnes on 02/11/15
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My furniture was delivered to me last Friday and I am only finished unpacking. I am pleasantly surprised with the good condition of everything. So, everything is unpacked and as I promise before, I am pleasantly surprised that there was nothing that broke in this move. All the items when they were brought into my condo and unwrapped from the moving shrink did not see any scratches or damages. The boxes came in the good shape and after unpacking them - all my china, dishes and lamps are in perfect condition. The movers themselves were polite and nice. I am pleased with my experience and will recommend Grace van lines to anybody who will ask.
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New Jersey to Vermont
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Excellent
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$2340
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Subject : Awesome!! - Reviewed by Peter Jackson on 02/08/15
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I was blown away with the move Grace van lines did for us. I gathered only positive experience with the guys. I made a reservation at least one and half month ago. The day before the move, they called me to make sure about the move. They wanted to know if I had any problem on the schedule. I requested them to come. They came at least ten minutes early. Throughout my life never had any mover arrived early. The guys broke the trend. They packed, loaded and drove my belongings to the new home without any issue. I admire their awesome service and would recommend Grace van lines for unaware people whose don’t have idea from where to find a good mover.
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New Jersey to Connecticut
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Good
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Subject : I am glad that I choose Grace van lines - Reviewed by Douglas on 02/06/15
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I am not frequent to relocate. But when I got a great job offer in Dover, DE – I had to leave Paterson, NJ. It was hard to find a reliable moving company within my budget. I got quotes from several companies but it was Grace van lines which stood tall. Their manager was very responsive and informative. He walked me through the entire process, completed the paper work in no time, scheduled my move perfectly and the team of 4 men did great. They arrived on time, packed the full house and loaded and moved everything to the other end within the allotted time and without a hitch. I am glad that I used Grace van lines.
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New Jersey to Delaware
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Good
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$2450
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Subject : I would love to use them again - Reviewed by Joshua C. on 02/06/15
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After taking their awesome but affordable service, I have decided to use them whenever I need to move again. I was moving to Vermont from New Jersey with my wife and that is why we felt that we need to hire professional movers to handle the move smoothly. So, we searched the net and found many movers. But after looking at their reviews we decided to call them along with another 4 companies. Finally we decided to use them after the discussion with their sales rep Anthony. He was very attentive and responsive too. They figured out the nature of the move and planned according to that. Later the movers did the rest for us. They came on time and moved everything without a single scratch and within the allotted time. I am really impressed with their professional service.
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New Jersey to Vermont
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Good Condition
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$1945
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Subject : Best Move Ever! - Reviewed by Mark Torres on 02/03/15
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If you are looking to move and are finding a trust worthy company please look no further Grace van lines is there to your rescue. They are an excellent company and the services they provide are better that the best. We had to move on a short notice as this was in pertinence to an urgent vacancy that needed to be filled. We never had to move a finger and all the packing and dismantling was done by the packers. In addition to this when the goods reached our new address the packers skillfully unloaded the goods and placed it to positions where we exactly asked them to be placed. The shifting was the best ever, Grace van lines you are number one.
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New Jersey to Virginia
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Good
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$2460
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Subject : Pleasant move - Reviewed by Irene Draxler on 02/02/15
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Grace van lines, I am grateful to you. You suggested me to search on this site and some other sites to find helpful movers. Who knows, internet could be a best place to find out a better mover. This company, the kindest and cleanest mover and crews I have ever found. They were respectful for our belongings. They completed the task one day quicker than the estimate. Already I have recommended them to my family. I cannot write enough about them. They are the only one company that I will use them again in my future move. Thanks for a pleasant move!!
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New Jersey to Kansas
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Perfect
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$5085
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Subject : Terrific - Reviewed by Brian Williams on 01/30/15
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I was more than happy to write this review about Grace van lines. They were terrific! Weren't late with anything. I have a huge problem with people that are late, and I was so nervous they would be late the morning of my move. They showed up right at 8am ready to work! The guys were so sweet; I ordered them all pizza just for the wonderful effort they were putting forth! Not one piece of furniture had a single scratch on it! It was all good.
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New Jersey to Virginia
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Excellent
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$2180
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Subject : Horrible! - Reviewed by Monique Bailey on 01/25/15
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This company sold their lies quite well. I was given a qoute by a 'moving specialist' (Debra Casa)after listing my inventory, room by room, with her, the distance from the driveway to the apartment building, the involvement of stairs and an elevator. She sent me a quote of $2502. It was a bit higher than the other companies were asking, but the thing that sold me was the promise of no subcontracted driver would be involved. She also said the movers would wrap all large furniture items in blankets, and additional boxes would be available if I need them. Debra Casa assured me of that, she also promised that the quote she gave me was final. I gave her a deposit of $550. I should've ran for the hills then when she charged my credit card twice, in error. When the movers arrived I was told my move would cost $3444. Kevin (mover) said the increase was because the boxes were various sizes (I told Debra they were all large), the furniture was oversized (my quote was for smaller items), they'd have to charge me for the use of blankets and tape, the elevator, stairs, and parking situation were not included on Debra's quote so that's more as well. Had it not been the 12th hour of my relocation I would have gone with another company. Kevin told me my delivery would arrive on 1/7/15. My shipment did not arrive until 1/23/15. I called every day, several times a day for updates or any information. Debra would not take my calls, the owner (I was told ) does not get involved unless the shipment is past 21 days after initial pickup (they picked up on 1/2/15) so Andre, the dispatcher, said they're still within the delivery window. When the truck arrived the driver opened the door to boxes strewn everywhere. There was a huge box which had fallen on one of my television boxes and pierced completely through the inside. (I must point out, Grace Van Line insist you pack your own tv's, then the movers will come and tell you they're not responsible for damages to tv's they didn't pack), I unp
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New York to Louisiana
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Multiple damages
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Subject : I would recommend them to anyone - Reviewed by Ronald on 01/22/15
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I have used Grace van lines twice recently. I would recommend them to anyone; they are very honest and reliable. They will keep you informed throughout the process. They are very professional and have polite, helpful, friendly moving crew, who worked very hard and gladly giving excellent service from start to finish. There were no breakages and missing, as I am a particularly fussy person they managed to move some very heavy furniture over difficult ground to place them exactly where I wanted them. I repeat that I would recommend them to anyone.
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Moving From :
New Jersey to West Virginia
Product Condition:
Excellent
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$1675
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Subject : True professionals - Reviewed by Andrew on 01/19/15
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I moved recently with the help of Grace van lines and they proved to be really professional and efficient. They came on time, packed up my place fast and delivered everything safe and sound. The price was held to the dime, and no extra charges or unwanted surprises appeared at the last minute! Their customer service support was very helpful too.
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Moving From :
New Jersey to Delaware
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Good Condition!
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$1680
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Subject : Urgent Move - Reviewed by Ernest Diaz on 01/15/15
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I had to move urgently, the move was involving the packing up of a four bed house and placing all the goods into an apartment virtually the same size. However it was quiet far and we needed to move in almost immediately. We called many moving companies and they were all glad to assist. The quotes of some companies were very competitive. With some basic research and understanding we decided to choose Grace van lines. There service was just as mentioned in the reviews. The customer service guy was the best and was understanding. They firstly agreed to accommodate us on such a short notice; which we are very grateful to him for. Second we needed the packing done very carefully and requested him to send responsible people. He assured us all their workers are equally well trained and any team which would arrive would do their work with the same efficiency. That was absolutely the case; the packing was done professionally. We had no damage at all and our goods arrived in perfect condition. I have only pleasant memories with my previous moving experience with Grace van lines. This is something I recommend them very strongly for.
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Moving From :
New Jersey to Pennsylvania
Product Condition:
Excellent
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$1635
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Subject : Job well done - Reviewed by Richard Butler on 01/15/15
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I Just recently moved with Grace van lines and I want to recommend them because they did an awesome job. I moved 3 times in my life and out of the 3 moving companies I used this was the BEST ONE! I used them based on some of the reviews I read on this site. I went with them after I met Joe the sales rep who came to give me an estimate and I felt comfortable with him. Two thumbs up for Grace van lines. Great job!
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Moving From :
New Jersey to North Carolina
Product Condition:
Good
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$1620
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Subject : Nice work folks - Reviewed by Melvin Pratt on 01/09/15
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I moved with my girlfriend from NJ to MD and was looking for a moving company with on-time delivery and good service. We looked up on the internet and found Grace van lines so we thought it looked legitimate. Got a quote from a phone call and we thought it was reasonable for a short distance. They recommended a specialized service that takes extra care of items and furniture that normally gets damaged when on the move. Been two days now and got everything set up. We have to say thank you, and thumps up for a good job in a day’s work!
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Moving From :
New Jersey to Maryland
Product Condition:
Excellent
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$1600
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Subject : Fantastic - Reviewed by Arthur Burgess on 01/02/15
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I do relocate a lot because of the nature of my business. So, moving place from one place to other is not new for me but unfortunately I never got an expected result during any moves until I used Grace van lines. Couple of days ago I shifted to Connecticut from New Jersey and I used Grace van lines for the move. For the first time, I have experienced a stress free, cheap, timely and very smooth move. Their movers are very skilled and they are willing to apply their skills, they have some great sales rep who are very able to organize a move perfectly and most importantly they are easy to hire and very affordable.
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Moving From :
New Jersey to Connecticut
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Good
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$1380
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Subject : Amazing company - Reviewed by Leslie Dixon on 12/27/14
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Moving with Grace van lines was a memorable experience. They offered the best price, accommodated all our requirements and managed to schedule the move at my preferred date and executed all the maneuvers with great efficiency. They were on time for both the pickup and drop off and also never gave us a chance to complain. They knew what they were up against and they had all the solutions for the possible problems. In short, Grace van lines made our move look so easy which not in reality. I am very pleased with their services and price and I will definitely recommend their services to my friends.
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Pick Up and Delivery
Moving From :
New Jersey to Pennsylvania
Product Condition:
Excellent
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$1820
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Subject : They really worked hard - Reviewed by Benjamin on 12/24/14
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I had a few more stuffs to move than a family normally needs. Since I didn’t change my location for last ten years, there were many important and unimportant belongings at our home. So many memories were related with those items, we couldn’t throw them off. However, all those items had been relocated by Grace van lines from New Jersey to Maine. They brought everything they needed to move. Maintaining smiling face they worked their butts off. Their efficient endeavor turned out to be perfect execution. Should we ever move again, we will hire them without hesitation. I would advice everyone who is planning to move, should hire them.
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Pick Up and Delivery
Moving From :
New Jersey to Maine
Product Condition:
Excellent Condition
Moving Cost :
$1520
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Subject : Just wonderful - Reviewed by Erick Parsons on 12/21/14
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My family several times appointed Grace van lines. We hired them for both long and short move. Their online booking procedure was very easy. Before arrival to pickup, their representative called me to be sure. They came up exactly on time. The skilled workers finished a quick packing and loading services. Our every fragile item was specially wrapped up to make secure throughout the moving hassle. The workers brought all necessary equipment to work. I was glad to pay the amount they prepared in primary estimation, there was no hidden cost. I will prioritize them at first out of other movers. Thank you again
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Pick Up and Delivery
Moving From :
New Jersey to Maine
Product Condition:
Excellent
Moving Cost :
$1650
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Subject : Best in NJ - Reviewed by Kenny Lambert on 12/19/14
Review :
I have no doubts that Grace van lines is the best movers of NJ. I have tried several movers before I used them. Most of those movers were simply good for nothing but the movers of Grace van lines were simply awesome. They knew what they were doing and they had the knowledge and innovation to deal with the odds. I just loved the way they managed my kid and pets along with the stuffs. They have displayed a fantastic exhibition of a perfect move. I am very happy with their service that I decided to recommend them to anyone who is looking for movers.
Rating :
Pick Up and Delivery
Moving From :
New Jersey to New Jersey
Product Condition:
Excellent
Moving Cost :
$615
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Subject : Wonderful move - Reviewed by Casey Hulin on 12/18/14
Review :
Grace van lines experienced me a very wonderful move. The packing, loading, lifting and shifting service, everything were just excellent! They were professional. They took care my furniture with great importance. Didn’t make any mistake. Shifted everything to my new apartment without any damage. Their service pleased me very much! They should surely be awarded high level recommendation.
Rating :
Pick Up and Delivery
Moving From :
New Jersey to Utah
Product Condition:
Excellent
Moving Cost :
$5398
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Subject : Best move ever! - Reviewed by Myron Park on 12/17/14
Review :
Grace van lines is the best company you can possibly hire. These people are good people and very professional. They have complete knowledge of how packing and moving is to be done. They seem to be in the business for quite a while and are completely great at their job. I was moving to Boston, MA from Newark, NJ and no one was willing to help me. All the other companies who agreed quoted very high prices, at one given point of time I even thought if it was possible to move my stuff on my own. That however would not work with the furniture and heavy stuff. With some research and positive reviews of I read forGrace van lines, I decided to speak to them and they were nice people. I received a quote which was not substantially cheaper but was the cheapest I received. I spoke to the customer service representative and she suggested ways by which I could reduce my cost. The move was just the best and I had no problem. I think most people looking to move and don’t know which mover to choose. Should give Grace van lines a chance, they are the best.
Rating :
Pick Up and Delivery
Moving From :
New Jersey to Massachusetts
Product Condition:
Excellent
Moving Cost :
$1720
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Subject : The best move we had so far - Reviewed by Joshua Willis on 12/13/14
Review :
THIS MOVING COMPANY ROCKS! Their manager and the foreman especially! Had to get out of my place quickly and at kinda late hours and they were extremely accommodating! Quick, professional, sweet, and rather hilarious, actually! Even my huge wardrobe boxes were a breeze for them, and trust me, I do not pack lightly. Best/funniest moving experience I've ever had, and will definitely be using them again when/if I need it! Thanks guys, you're the best!!
Rating :
Pick Up and Delivery
Moving From :
New Jersey to Maine
Product Condition:
Excellent
Moving Cost :
$1625
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Subject : They made it easy - Reviewed by Joey Brewer on 12/10/14
Review :
My first time using Grace van lines and my experience with them is great. I moved from Jersey City, NJ to Philadelphia, PA and worked with three awesome guys who were friendly, nice and extremely polite. On the moving day, they came to my home on time and packed everything very fast using their large boxes. When I contacted the sales rep at Grace van lines, he was extremely friendly and gave me all the important information about moving. The movers were extremely careful with my stuff so nothing got damaged. What is also important for me, nothing got broken. I have two very nice bookshelves and they have stayed in perfect condition. I am so glad that I have worked with such a professional team. Also, best price in the area. I would really like to recommend these people to everyone. They made my move great and easy.
Rating :
Pick Up and Delivery
Moving From :
New Jersey to Pennsylvania
Product Condition:
Good
Moving Cost :
$1540
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Subject : Thanking Grace Van Lines - Reviewed by Grady Gilbert on 12/07/14
Review :
This review is intended to express my full gratitude to the manager and the rest of the Grace van lines’s team for giving me such a wonderful service last week. I had no regrets in choosing you as my moving company. I gave you my full trust and you never showed me any motive to break that trust. With this, I wish you more success in the future. Thanks for the help.
Rating :
Pick Up and Delivery
Moving From :
New Jersey to New York
Product Condition:
Good
Moving Cost :
$1480
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Subject : I recommend - Reviewed by Simmons on 12/06/14
Review :
It was a great decision of using Grace van lines while moving across the states. These guys are highly skilled trained professionals. They knew what to do and how. They never did anything wrong and never gave me any chance to complain. It was a very smooth, worry free, neat and quick move which did not cost me more than the quoted amount. I recommend Grace van lines to everyone / anyone.
Rating :
Pick Up and Delivery
Moving From :
New Jersey to Vermont
Product Condition:
Excellent
Moving Cost :
$1420
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Subject : Best move of my life - Reviewed by John Barrett on 12/04/14
Review :
I have to relocate a lot because of the nature of my job. Being honest I never experienced a picture perfect move in the past but the last time was a complete different experience for me. I would say that I am fortunate because I hired Grace van lines and that too without knowing much about them. When I randomly called them and talked with their sales guy about my move, I felt that they would be the right choice for me. Their asking price was reasonable and the sales guy sounded very confident. I gave them the moving job, which they accomplished effortlessly. I wonder how they managed to pack and move everything within such a short notice and still managed to deliver all my belongings in one piece! Being very honest, they have just gave me the best move of my life.
Rating :
Pick Up and Delivery
Moving From :
New Jersey to New Hampshire
Product Condition:
Good
Moving Cost :
$1530
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Subject : Great service - Reviewed by Randall on 12/03/14
Review :
My boss told me to handle our office move. It was a short move within Jersey City. I never experienced any move before. So I was bit in stress. I talked with several Movers and they all offered me nearly same price, But Grace van lines was different in price as well as in commitment. Their quoted price was little cheaper than other movers. But I saw that they were most experienced in office move as well as any kind of move. So I finally dealt with them. I was waiting to see actually how they manage a move. They came timely with 3 guys, took a close look at every little thing and started their work. They managed all the office gear with great care and techniques, packed, loaded and moved everything to the destination, did really well to take out the stuffs and stored them again. I checked the inventory myself and none of the things was damaged. They did deliver everything on time. It was really a stunning move.
Rating :
Pick Up and Delivery
Moving From :
New Jersey to New Jersey
Product Condition:
Excellent
Moving Cost :
$620
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Subject : Terrific company - Reviewed by Frederick on 12/02/14
Review :
I am not going to linger on with my comment. Let me keep it straight. I saw the net, read many reviews about many movers, called few of the movers but once I talked with the sales rep of Grace van lines it was certain that I am going to use them. They offered me the best deal and ensured the best possible service. I was amazed to receive their world class service and felt sky why with the result of the move.
Rating :
Pick Up and Delivery
Moving From :
New Hampshire to Connecticut
Product Condition:
Good Condition
Moving Cost :
$1455
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Subject : Great mover, great performance - Reviewed by Emilio Orengo on 12/01/14
Review :
It was a little weird for me that I hired a mover. But I did and they performed everything in almost perfect way. Basically I was quite pessimist on moving companies since I had some awful experience with them. The grace van lines went above and beyond to turn out my belief wrong. Last time I used them and they pleased me with their service. I am really thankful to their guys. They were a team of three persons, took very good care and I always respect their dedication. They have really been different from others. They always answered all moving related questions. Great customer services and great performance!! I will recommend them to my brother who is searching a reliable moving company. And I know they will meet up my brother’s expectation. You guys can try them once.
Rating :
Pick Up and Delivery
Moving From :
New Jersey to Pennsylvania
Product Condition:
Excellent
Moving Cost :
$5127
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Subject : Thanks for the great service - Reviewed by Walter Ingram on 11/29/14
Review :
Thank you grace van lines for your great service. I recently used them for moving my office to the new location. First of all, they give me a decent quote. I checked their quotes with some other movers and they seemed reasonable. The handled the actual moving job deftly. They were punctual and their personnel were cooperative and friendly. They packed all the stuff carefully especially they were extra careful about the fragile stuff. They moved the entire shipment to my new office location in time. Once again, I am really thankful to them for their great service.
Rating :
Pick Up and Delivery
Moving From :
Maryland to Virginia
Product Condition:
Excellent
Moving Cost :
$1430
Customer Service Satisfaction
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