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Home >> Moving Company Articles >> Right way to Hire a moving company in California

Right way to Hire a moving company in California

Home >> Moving Company Articles >> Right way to Hire a moving company in California

Right way to Hire a moving company in California

Hiring a moving company is made easy. You can call us at 800-877-8867 to have background information your moving company their license details. You can file your complaints regarding the movers' service by calling us at 800-366-4782.

MOVER GUIDE

Mover Guide

Important Information for Persons Moving Household Goods

  • The Public Utilities Commission has governing rules about the cost for your moving.
  • PUC's Maximum Rate Tariff 4 plans and other forms, documentation can be verified by shipper at the movers business place of PUC offices given below:
SAN FRANCISCO LOS ANGELES SAN DIEGO
505 Van Ness Ave. 320 W.4th Street, Ste. 500 1350 Front St, Rm 4006

How to Choose a Mover

  • Choose a licensed carrier listed in Classifieds and ads.
  • Avoid contacting movers without Cal-T No. i.e. the license number issued by the PUC.
  • Collect the Company Name, Address, Cal-T No., and Telephone No. of the movers and verify with us by calling us at 1-800-FON-4PUC (1-800-366-4782).
  • Do not forget to get written estimates to compare the prices and services of different moving companies to help you select a carrier.

RATES & CHARGES

Rates and Charges

Maximum Rates

  • All rates and charges are subject to PUC-set maximums
  • Movers will issue a written estimate of total cost before three days prior to the move to indicate that maximum rates will be exceeded on the move.

Estimate & Cost

  • Get a written estimation from 2 or more movers to compare the price details. Remember verbal estimation is not binding.
  • Carriers must do a visual inspection of all your goods before calculating the estimation.
  • Inform about the special services (if required) before the cost estimation.
  • Carriers will charge based on weight or mileage basis for long distance moves (over 100 constructive miles).
  • Local moves (below 100 miles) will be charged hourly basis.
  • Carriers will have minimum charges. For example on hourly moves, a carrier may charge a minimum of four hours even if your move takes only two or three. Similarly, on distance moves, a carrier may charge for a minimum weight of 5,000 pounds. So, even if the total weight of your shipment is 3,000 pounds, you may be charged for 5,000 pounds.
  • Carriers will charge for packing and unpacking services, there may be an additional charge for elevators, and flights of stairs past the first floor.
  • Change Order for Services will be provided by the movers in case items added or request services not included in the estimate.
  • Not to Exceed Price must be prescribed by the movers before the move. This Not to Exceed Price must be written on the Agreement along with any minimums that may apply and specific details of the move.

MAKING THE AGREEMENTS

Making the Agreement

Inventory Report

  • Request an inventory report before the move. Inventory Reports includes list of items and their condition.
  • Sign the inventory and delivery receipts after delivery of your goods. Mark yours and movers inventory sheet with missing items (in case). This is essential while claiming your lost item.

Pickup and Delivery dates

  • Get a written note for pickup and delivery dates from your mover.
  • The carrier should notify you by phone or mail if time or date is delayed. In case of late delivery, the carrier should inform about the delay at least 24 hours in advance.
  • For moves over 75 miles / weighing over 5000 pounds, you may request the mover to pick up a shipment on an agreed date and deliver it within an agreed upon span of two consecutive days. If pickup is not made on the agreed upon date and delivery within two days of the agreed date, the carrier must pay you $100 per day for each and every day of delay. This is in addition to any other claim you may make.

Packing and other Preparations

  • Packing can be done by you to save money.
  • Avoid packing flammables and other dangerous articles. Defrost your refrigerators and freezers.
  • Make an agreement with movers regarding valuable properties such as jewels, valuable documents. It's better to avoid them in shipping.
  • If some damage caused movers to items packed by you, always save the box, the contents and the packing materials to facilitate claims handling.

Agreements for Moving Services

Agreement includes.
  • Carrier's name, PUC license number (T-number), address, and telephone number where you can reach him or her.
  • The address and telephone number where the carrier can contact you about the move.
  • The location where your goods are being moved.
  • The date of loading or pickup and the preferred date of delivery.
  • A summary description of the move (i.e., a general description of the items to be included or excluded and services to be provided).
  • The declared value of your goods.
  • The rates upon which the charges are based and any minimums the carrier may have.
  • The Not to Exceed Price, which is the highest charge that may be assessed for the various services to be performed, plus any additional charges requested on a Change Order.
  • The movers should complete the Agreements, sign it and give it to you before 3 days of the move. Not to Exceed Price is also included in the Agreement.

Weighing Your Goods

  • If charges are based on weight, the moving vehicle should be weighted by certified weigh master before and after loading.
  • Carriers should notify you the actual weight and cost by telephone of fax immediately after good are weighed.
  • Re-weighing can be done in case of any doubt regarding goods weight.
  • Re-weighing will not be charged if the two net scale weights 100 pounds on shipments weighing 5,000 pounds. If the net scale weight exceeds you will be charged for re-weighing.

YOUR PROPERTY

Protecting Your Property

Protecting your Goods

  • Protection against possible loss or damage at 60 cents per pound per article is included in the carrier rate.
  • You can choose to obtain further protection and set the value on your belongings for an amount that makes you comfortable.
  • Protection levels are of 3 types - basic coverage, Actual cash value and Full value.
  • Basic Coverage at 60 cents per pound per article ensures recovery at 60 cents multiplied by the weight of the item or the carton it's packed in. This protection is included in the mover's rate
  • Actual Cash Value protection ensures recovery at the actual cash value of your lost or damaged item(s), up to the total value you declare. The carrier may charge for actual cash value protection, and will state the rate on the Agreement.
  • Full Value protection ensures recovery at the full value of your lost or damaged item(s), up to the total value you declare. The carrier may offer deductible in combination with full value protection. You are responsible for deductibles unless the mover loses an item, refer to the section on Limitations on the Carrier's Liability. The carrier may charge for full value protection, and will state the rate on the Agreement.

Liability of Valuables

  • Goods or items of extraordinary values such as gold, silver and art antiques should be clearly mentioned in the inventory with values described for each item.
  • It is better to avoid shipping high value articles and carry them with you.

Limitations on the Carrier's Liability

The carrier is not legally responsible in a claim for loss or damage to articles in the following situations:
  • Change in condition or flavor of perishables,
  • Loss or damage caused by the shipper, including improper packing,
  • Defect or inherent vice of the article, such as susceptibility to atmospheric changes,
  • Insects, moths, vermin, ordinary wear and tear, or gradual deterioration,
  • Mechanical or electrical derangement of musical instruments, electronic components or appliances, if there is no sign of exterior damage,
  • Damage caused as a result of any strike, lockout, labor disturbance, riot, civil commotion, or any act of any person or persons taking part in any such occurrence or disorder,
  • Hostile or warlike action in time of peace or war,
  • Breakage caused by normal handling of china, glassware, bric-a-brac, or other similar items, unless packed by the carrier, and
  • Liability of carrier for loss or damage shall be subject to your compliance with the rules for filing claims.
For more information regarding limitations on the carrier's liability, please see General Order 136-C, which you may get from the PUC.

If You Have Loss or Damage

  • If your goods are lost or damaged, be sure you illustrate such loss and damage by making notations on the carrier's shipping order or freight bill.
  • If the drivers refuse, you should report this detail and the condition of the articles in writing to the home office of the carrier.
  • If you intend to file a claim for loss or damage to your goods, be aware that one of the required documents in support of your claim is a copy of the paid freight bill. But you must pay the carrier for all charges due for transportation services. If you do not pay the transportation charges, the carrier my not honor your claim.

How to File a Claim

To file a claim you must:
  • Write the home office of the carrier and explain the loss or damage.
  • List the lost or damaged items separately.
  • Note the exact amount you are claiming for each lost or damaged item.
  • Provide the date of your move, the origin and destination and the carrier's order number.
  • Providing copies of documents such as store receipts for the lost or damaged items and professional estimates for repair will speed the processing of your claim.
  • Your claim must be filed, in writing, within nine months after delivery of the goods or within nine months after a reasonable time for delivery has elapsed.
  • If the carrier fails to respond to your claim within the time limits, you should contact the PUC immediately at 1-800-FON-4PUC (1-800-366-4782)
  • The PUC has no authority to force carriers to settle claims for loss or damage and will not undertake to decide whether the basis for, or the amount of, such claims is proper, nor will it attempt to determine the carrier's liability for such loss or damage.

MISCELLANEOUS INFO

MISCELLANEOUS INFORMATION

If you're New home is not ready

  • You can request for storing your goods in Storage-in-Transit for a period of 90 days or less. Separate rate will be changed for transportation from your old residence to Storage in Transit, and for transportation to your new home.
  • Storage and handling charges will be assessed for this service and it will be covered by the terms and conditions of your Agreement with the moving company.
  • If you do not request Storage-in-Transit, or if your storage period exceeds 90 days, your goods will be subject to rates, terms, and conditions set by the local warehouse and the service will be under a separate contract with the warehouseman and not regulated by the PUC.

Paying for your Move

  • You can pay your carrier in cash, by money order or certified check.
  • If you wish to pay by credit cards or personal check, make sure this arrangement is noted on the agreement.
  • Carriers must hand over your goods upon payment of total charge due; however, should these total charges be higher than the Not to Exceed Price or the amount of your written estimate plus the Change Order for Services.
  • If the driver requires payment of that amount, you should contact the mover about what may be an overcharge. If the matter cannot be resolved to your satisfaction, call the PUC for assistance at 1-800-FON-4PUC

Public Utilities Commission Offices

SAN FRANCISCO LOS ANGELES SAN DIEGO
505 Van Ness Ave. 320 W.4th Street, Ste. 500 1350 Front St, Rm 4006
415-703-1402 213-576-7000 619-525-4217

 

California Moving companies :

GPS Moving and Storage
Air 1 Moving and StorageNorthStar Moving companyTwo Brothers Moving
Handy Dandy Moving ServiceBucks MoversRebel Van Lines, Inc
Vector MovingOrange Moving CompanyTaylors Moving & Storage
Bucks Movers and TransportMeathead Movers IncJack & Jeff Transfer
Nor-Cal Moving ServicesAmerican Choice Van LinesLocal N Long Distance Movers
CANY Express MoversCardinal Moving Systems-West CoastPresto Logistics
Zhangs Moving CompanyLets Move ItSpeedee Movers
Bay Area Moving & StorageRockStar Pro MoversQuickTime Movers
Chipman RelocationsCalabasas Moving CompanyFirst USA Van Lines
Mindful MoversViking Piano MoversYou Move Me Orange County
Rapid Van Line, IncPuma Moving CompanyKey Express Inc
Valley Relocation & StorageUNIPACK Global RelocationIron Man Moving and Storage
Bulldog Freightway, IncViking Moving And Storage IncUpline Moving
U S Moving & StorageYou Move Me San FranciscoYou Move Me South Bay
One Big Man And One Big TruckTopstar Moving & Storage123 Moving and Storage
Valley MoversJimmys Piano MovingI Love Moving
North American Van LinesA1 Fast MovingRockstar Pro Movers
Keiths Moving ServicesGemini Moving SpecialistsDependable Movers
Security Public StorageGeneral MovingFastruck Moving
USA Relocation IncOceanside Local MoversYou Move Me Carlsbad
Office Movers IncYou Move Me South Orange CountyVector Transportation
Olympia Logistics IncGolden Bay RelocationElite Moving
One MoveVIP RelocationReliable Mover Berkeley
Ons Moving CompanyWalsh Moving & StorageOntario Local Movers
Aussie MovingRelo MovingOrange County Movers
United TransportationDaly Movers24/7 Moving and Storage
Pack & Crate Services, IncCalifornia Relocation Services, IncTop Flight Movers
Camel Moving & StorageRoute 66 MovingWinter Moving and Storage
Waters MovingAloha MoversIdeal Piano Movers
Inland Empire Relocation ServicesCloud Vanlines, LLCMoovers Inc
Integrity Moving CompanyIrvine MoversEden Relocation Services
Inside Moves NorthMove MastersTitan Moving Systems
Jays Small MovesUniReloProfessional Cheap Movers
NMS Moving SystemsFairprice MoversFirst Trans Lines, Inc
Blue Girl Moving & StoragePyramid MoversCA Moving Services, LLC
Carneros Self Storage ParkJerry Wood MovingNorth America Transfer
Army Street Mini StorageTown & Country Moving & StorageQuality Moving Service, Inc
Jet Lines Moving & Storage-CACorporate Relocation Services, IncNorth America Transfer - East Coast & Mid West
North America Transfer-AK & HICorrib Moving & StorageFixPrice Move
Ram RelocationAmazing MoversBirch Circle Movers
Jet Lines Moving and StorageCosta Mesa MovingNorth America Transfer-CA
Got2Move? Moving and Storage Fresno Moving & Storage, IncMoving Beverly Hills
Galbraith Van & Storage CompanyBoyd Move Management, IncTwenty Four 7 Moving Specialists Inc
Joels Moving Labor, INCSchumacher Cargo LogisticsGaelic Moving & Storage
Galpin Auto TransportBrightstar TransportReal Property Management Platinum
Modesto Transfer & StorageReady Move, IncNorth County Moving & Storage Inc
Broadway Moving & StorageBox BrothersReal Deal Movers
Golden State Moving and StorageAabco Moving and StorageRelocation Network
Simi Valley MoversMonterey Transfer & Storage, IncLancaster Moving & Storage
Gentle Giant Moving & Storage, IncSkyline Van Lines, LLCRed Arm Movers
Red Carpet moving and storageLaprom MovingGold Country Moving & Storage
Redlands Moving & StorageAndys Transfer & Storagecalifornia new york express
Lido Van & Storage Co, IncRoute 66 Moving & StorageMoreno Valley Long Distance Movers
Redondo Van & Storage IncMover ProsLightning Van Lines
A Better Way To MoveGoPro Moving & DeliverySpartan Moving Systems
Burgess Moving & StorageMother Lode VanAnthonys Moving & Storage
North Star Moving CompanyLightning Van Lines IncCareful Movers
Great American MoversCahoon Transfer & Storage IncMover Circle
Lindemans Professional MoversLunardi MovingCal State Movers
West Coast Moving & StorageLlama Moving CoLocatelli Moving & Storage
Hanjin Intermodal America, IncSpinas Moving & StorageCalifornia Loyal Movers
West Coast Moving & Storage CompanyCunningham Moving & StorageRepublic Moving and Storage
LoadStar MoversRosado MoversCalifornia Movers Express, Inc
My American Movers IncWestern Relocations, IncCurtis Movers
Lombardis Van & StoragePacific Island MoversBig Bens Moving and Storage, Inc
Harmony Moving & StorageWhite FlowerRising Van Lines
Auburn Moving CompanyGiant Monkey MoversLong Beach Pro Movers
Pacific Moving & StorageTrek MoversHarrys Moving Service
Starving Students, IncWhites Moving & Storage IncDawson Van & Storage
Aurora Moving CompanyMSJ DeliveryLonnie Slover Moving
Morena Self StorageHazelwood Allied Moving and StorageABC Movers
Daystar Moving And Storage, IncLouies Moving ServicesPak Mail
Finale MoversReliable DeliveryHercules Van Lines
Swift Moving SystemsBay Area MoversLowrys Hauling and Moving Services
Heritage 21st Century MoversBlack Tie MovingWorldwide Moving & Storage, Inc
Desert Moving Co & StorageRoseville Van & Storage IncBay Area Port Services, LLC
Ltd Moving and Delivery ServiceBernardo Moving and StorageHibernian Moving & Storage Inc
DeWitt Companies LTD, LLCBeals MovingPayless Movers LP
Big Box StorageThe Moving StarsDude With Truck Moving & Delivery
Dynasty MoversSafe N Sound Moving and StorageBekins Moving & Storage
People Movers IncChampions Movers IncEncino Moving Company
Golden Eagle Moving ServicesSTS MoversEagle Express Moving Inc
Bell Moving Company, IncPink MovingAloha Movers
Traditional Moving CompanyEconomy MoversMcCarthy Transfer & Storage
Pomona Moving CompanyMr Nice Guys Moving ServiceGoodhands movers
Gold Coast Moving IncPreferred Movers IncNorth Hollywood Movers
J & E Delivery systemsCircle Van & Storage IncMr Move Moving & Storage Incorporated
Excalibur Van LinesSan Diego Piano Movers IncBest Move - The Better Movers
Premier MoversAll Reasons Moving, IncMelrose Moving
City Movers LLCExpress Moving, LLCSanta Clarita Moving Company
Best Moving ServiceMega Van Lines IncThousand Oaks Long Distance Movers
Premium MoversCity MovingLV Moving INC
Jareds Moving ServicesCoast 2 coast Movers LLCNelson Moving & Storage
FID International, IncSanta Rosa Long Distance MoversProdigy Moving & Storage
The One MoveColumbia Van Lines, Inc of CaliforniaNMS Moving Systems Inc
Farley Brothers Moving & Storage, IncBig Leprechaun Moving & StorageJC Motors
SDMoversFast Action Moving And StorageBigs & Smalls Moving & Storage
Metropolitan Van and StorageToledo Long Distance MoversGreen Mountain Moving & Storage
Jeef MoversConejo Valley Moving & Storage, IncWest Hollywood Movers
Seniors On The Move IncMeyers Moving & Storage, LLCAllstate Van Lines
Continental RelocationsWest Hollywood MoversClear Moving Company
Seoul Moving CoBlue Ribbon MoversMid Cal Moving & Storage
Alumni International, Inc21st Century Moving & StorageA Budget Movers Inc
Ian's MoversSernas Relocation Systems IncBlue Sky Moving
Millennium Moving & StorageTransconex International, IncA-Active Relocation
Brute StorageSF Bay Area MoversBornMoving
Mingle Transportations & Warehousee CoTrusted Van LinesRancho Cucamonga Moving Company
The Moving Crew-CaliforniaNorth America Transfer-East Coast & Mid WestA-Team Movers
Shamrock Moving & Storage IncMNM MoversAmerican Transit Corporation
Short Notice MovingAmericans Best Movers Van LinesAAA Pro Movers
Ian's MoversSierra Valley Moving & Storage IncMontecito Movers
Two Men and a Truck-SacramentoAmeriCarrier Moving & Storage ServicesBroadway-Moving
Americas Best Movers-ABM Van LinesPure Moving CompanyAbove and Beyond Cargo
State to State TransportationBroughton Moving ServiceMoores Executive Moving Service Inc
AmexMovers IncAce Movers CorporationSM-S Relocation Inc
Bubbas Moving CompanyMorehead Transfer & StorageTrans Van Lines LLC
Great American Moving & Storage-TXAce Relocation Systems Inc-Long BeachASAP MOVERS
Solano Moving & Storage CoAntelope Valley Van & Storage CoSafe-Way Moving & Storage
Ace Relocation Systems Inc-San DiegoThe Student MoversMove Pros
McGuire MoversAce Relocation Systems Inc-San JoseRoute 66 Moving and Storage
Shamrock MovingCrown Moving SystemsReliable Movers CA
Apollo Moving & StorageAce Transporting, IncRoute 66 Moving and Storage
Green Universe Transfer DBA Xpress Van LinesSpeedwell Transportation, IncMovers For Less
Crown Worldwide Moving & StorageArmstrong Moving & Delivery ServiceBucks 48 State Freight Shipping
Acme Small Scale Movers, IncBay Area MoversSky2C Freight Systems Inc
Movers in Santa ClaritaASAP RelocationsSkyline Relocation
Acme Transfer & Storage, IncHard Time MoversStarving Students Inc
Right ChoiceASAP Relocations, IncMoving Labor Movers
Advanced Moving CompanyAll Star Moving Company, Inc.Starving Students Movers, Inc
California Movers IncMy American Movers IncAdvanced Moving, Inc
California Moving SystemsRiverside Long Distance MoversAffordable Moving And Storage
A-1 Auto Transport, Inc.Suddath Relocation Systems-La MiradaWice Logistics USA Inc
Rosas TruckingB & L Moving & StorageAgosti Moving & Storage
Delancey Street Moving & TransportationRoseville Auto TransportersPalmdale Long Distance Movers
AZMovingProsCamelot Moving and StorageMovers Santa Clara
Roseville Long Distance MoversStirling MovingPan American Van Lines, Inc
Aladdin Transfer & StorageCheema Transport IncThe 0123 Van Lines Inc
Celtic Moving & StorageMoving Company BerkeleyAudio City
Advantage Moving StorageS & M Moving Systems, IncBest Movers Los Angeles
Mammoth Moving, IncAlex Moving & StorageMan With A Truck Moving Company
Century Transportation Services, LLCMoving Company OaklandSouthern Winds International
Performance TeamMaster Moving & StorageAlex Moving & Storage Co
Man With A Truck Moving CompanyCheap Cheap MovingMoving Depot
Salinas Auto TransportersAlexandra MovingCHB Moving and Crating Co
Moving Solutions LLCSam MoversBenhur Moving and Storage
Pleasant Hill Moving StorageAll Good MovingMove Central Moving
BigBen's MovingSam Movers AnaheimBernard Movers
McGrath Moving and StorageAll Pro MovingAffordable Movers Chula Vista
Advantage MovingSF MovingMelrose Moving Company Palo Alto
MTF Relocation IncPriority MovingMontecito Movers
All Safe MoveAnt Moving CompanyBest Moving Van Lines-Local
MegaMoveAll Star Moving-92054MB3 Moving
Bargain Movers Los AngelesSav On Moving & StorageMerit Moving Systems, Inc
Tms Moving & Storage LlcAll Together MovingVenice Moving Company
Acclaimed Movers & StorageCommercial Relocation Company, IncSD Green Movers Granite Hills
Professional Packers & Forwarders IncAllstate Moving

 

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