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Home >> Moving Company Articles >> Right way to Hire a moving company in California

Right way to Hire a moving company in California

Home >> Moving Company Articles >> Right way to Hire a moving company in California

Right way to Hire a moving company in California

Hiring a moving company is made easy. You can call us at 800-877-8867 to have background information your moving company their license details. You can file your complaints regarding the movers' service by calling us at 800-366-4782.

MOVER GUIDE

Mover Guide

Important Information for Persons Moving Household Goods

  • The Public Utilities Commission has governing rules about the cost for your moving.
  • PUC's Maximum Rate Tariff 4 plans and other forms, documentation can be verified by shipper at the movers business place of PUC offices given below:
SAN FRANCISCO LOS ANGELES SAN DIEGO
505 Van Ness Ave. 320 W.4th Street, Ste. 500 1350 Front St, Rm 4006

How to Choose a Mover

  • Choose a licensed carrier listed in Classifieds and ads.
  • Avoid contacting movers without Cal-T No. i.e. the license number issued by the PUC.
  • Collect the Company Name, Address, Cal-T No., and Telephone No. of the movers and verify with us by calling us at 1-800-FON-4PUC (1-800-366-4782).
  • Do not forget to get written estimates to compare the prices and services of different moving companies to help you select a carrier.

RATES & CHARGES

Rates and Charges

Maximum Rates

  • All rates and charges are subject to PUC-set maximums
  • Movers will issue a written estimate of total cost before three days prior to the move to indicate that maximum rates will be exceeded on the move.

Estimate & Cost

  • Get a written estimation from 2 or more movers to compare the price details. Remember verbal estimation is not binding.
  • Carriers must do a visual inspection of all your goods before calculating the estimation.
  • Inform about the special services (if required) before the cost estimation.
  • Carriers will charge based on weight or mileage basis for long distance moves (over 100 constructive miles).
  • Local moves (below 100 miles) will be charged hourly basis.
  • Carriers will have minimum charges. For example on hourly moves, a carrier may charge a minimum of four hours even if your move takes only two or three. Similarly, on distance moves, a carrier may charge for a minimum weight of 5,000 pounds. So, even if the total weight of your shipment is 3,000 pounds, you may be charged for 5,000 pounds.
  • Carriers will charge for packing and unpacking services, there may be an additional charge for elevators, and flights of stairs past the first floor.
  • Change Order for Services will be provided by the movers in case items added or request services not included in the estimate.
  • Not to Exceed Price must be prescribed by the movers before the move. This Not to Exceed Price must be written on the Agreement along with any minimums that may apply and specific details of the move.

MAKING THE AGREEMENTS

Making the Agreement

Inventory Report

  • Request an inventory report before the move. Inventory Reports includes list of items and their condition.
  • Sign the inventory and delivery receipts after delivery of your goods. Mark yours and movers inventory sheet with missing items (in case). This is essential while claiming your lost item.

Pickup and Delivery dates

  • Get a written note for pickup and delivery dates from your mover.
  • The carrier should notify you by phone or mail if time or date is delayed. In case of late delivery, the carrier should inform about the delay at least 24 hours in advance.
  • For moves over 75 miles / weighing over 5000 pounds, you may request the mover to pick up a shipment on an agreed date and deliver it within an agreed upon span of two consecutive days. If pickup is not made on the agreed upon date and delivery within two days of the agreed date, the carrier must pay you $100 per day for each and every day of delay. This is in addition to any other claim you may make.

Packing and other Preparations

  • Packing can be done by you to save money.
  • Avoid packing flammables and other dangerous articles. Defrost your refrigerators and freezers.
  • Make an agreement with movers regarding valuable properties such as jewels, valuable documents. It's better to avoid them in shipping.
  • If some damage caused movers to items packed by you, always save the box, the contents and the packing materials to facilitate claims handling.

Agreements for Moving Services

Agreement includes.
  • Carrier's name, PUC license number (T-number), address, and telephone number where you can reach him or her.
  • The address and telephone number where the carrier can contact you about the move.
  • The location where your goods are being moved.
  • The date of loading or pickup and the preferred date of delivery.
  • A summary description of the move (i.e., a general description of the items to be included or excluded and services to be provided).
  • The declared value of your goods.
  • The rates upon which the charges are based and any minimums the carrier may have.
  • The Not to Exceed Price, which is the highest charge that may be assessed for the various services to be performed, plus any additional charges requested on a Change Order.
  • The movers should complete the Agreements, sign it and give it to you before 3 days of the move. Not to Exceed Price is also included in the Agreement.

Weighing Your Goods

  • If charges are based on weight, the moving vehicle should be weighted by certified weigh master before and after loading.
  • Carriers should notify you the actual weight and cost by telephone of fax immediately after good are weighed.
  • Re-weighing can be done in case of any doubt regarding goods weight.
  • Re-weighing will not be charged if the two net scale weights 100 pounds on shipments weighing 5,000 pounds. If the net scale weight exceeds you will be charged for re-weighing.

YOUR PROPERTY

Protecting Your Property

Protecting your Goods

  • Protection against possible loss or damage at 60 cents per pound per article is included in the carrier rate.
  • You can choose to obtain further protection and set the value on your belongings for an amount that makes you comfortable.
  • Protection levels are of 3 types - basic coverage, Actual cash value and Full value.
  • Basic Coverage at 60 cents per pound per article ensures recovery at 60 cents multiplied by the weight of the item or the carton it's packed in. This protection is included in the mover's rate
  • Actual Cash Value protection ensures recovery at the actual cash value of your lost or damaged item(s), up to the total value you declare. The carrier may charge for actual cash value protection, and will state the rate on the Agreement.
  • Full Value protection ensures recovery at the full value of your lost or damaged item(s), up to the total value you declare. The carrier may offer deductible in combination with full value protection. You are responsible for deductibles unless the mover loses an item, refer to the section on Limitations on the Carrier's Liability. The carrier may charge for full value protection, and will state the rate on the Agreement.

Liability of Valuables

  • Goods or items of extraordinary values such as gold, silver and art antiques should be clearly mentioned in the inventory with values described for each item.
  • It is better to avoid shipping high value articles and carry them with you.

Limitations on the Carrier's Liability

The carrier is not legally responsible in a claim for loss or damage to articles in the following situations:
  • Change in condition or flavor of perishables,
  • Loss or damage caused by the shipper, including improper packing,
  • Defect or inherent vice of the article, such as susceptibility to atmospheric changes,
  • Insects, moths, vermin, ordinary wear and tear, or gradual deterioration,
  • Mechanical or electrical derangement of musical instruments, electronic components or appliances, if there is no sign of exterior damage,
  • Damage caused as a result of any strike, lockout, labor disturbance, riot, civil commotion, or any act of any person or persons taking part in any such occurrence or disorder,
  • Hostile or warlike action in time of peace or war,
  • Breakage caused by normal handling of china, glassware, bric-a-brac, or other similar items, unless packed by the carrier, and
  • Liability of carrier for loss or damage shall be subject to your compliance with the rules for filing claims.
For more information regarding limitations on the carrier's liability, please see General Order 136-C, which you may get from the PUC.

If You Have Loss or Damage

  • If your goods are lost or damaged, be sure you illustrate such loss and damage by making notations on the carrier's shipping order or freight bill.
  • If the drivers refuse, you should report this detail and the condition of the articles in writing to the home office of the carrier.
  • If you intend to file a claim for loss or damage to your goods, be aware that one of the required documents in support of your claim is a copy of the paid freight bill. But you must pay the carrier for all charges due for transportation services. If you do not pay the transportation charges, the carrier my not honor your claim.

How to File a Claim

To file a claim you must:
  • Write the home office of the carrier and explain the loss or damage.
  • List the lost or damaged items separately.
  • Note the exact amount you are claiming for each lost or damaged item.
  • Provide the date of your move, the origin and destination and the carrier's order number.
  • Providing copies of documents such as store receipts for the lost or damaged items and professional estimates for repair will speed the processing of your claim.
  • Your claim must be filed, in writing, within nine months after delivery of the goods or within nine months after a reasonable time for delivery has elapsed.
  • If the carrier fails to respond to your claim within the time limits, you should contact the PUC immediately at 1-800-FON-4PUC (1-800-366-4782)
  • The PUC has no authority to force carriers to settle claims for loss or damage and will not undertake to decide whether the basis for, or the amount of, such claims is proper, nor will it attempt to determine the carrier's liability for such loss or damage.

MISCELLANEOUS INFO

MISCELLANEOUS INFORMATION

If you're New home is not ready

  • You can request for storing your goods in Storage-in-Transit for a period of 90 days or less. Separate rate will be changed for transportation from your old residence to Storage in Transit, and for transportation to your new home.
  • Storage and handling charges will be assessed for this service and it will be covered by the terms and conditions of your Agreement with the moving company.
  • If you do not request Storage-in-Transit, or if your storage period exceeds 90 days, your goods will be subject to rates, terms, and conditions set by the local warehouse and the service will be under a separate contract with the warehouseman and not regulated by the PUC.

Paying for your Move

  • You can pay your carrier in cash, by money order or certified check.
  • If you wish to pay by credit cards or personal check, make sure this arrangement is noted on the agreement.
  • Carriers must hand over your goods upon payment of total charge due; however, should these total charges be higher than the Not to Exceed Price or the amount of your written estimate plus the Change Order for Services.
  • If the driver requires payment of that amount, you should contact the mover about what may be an overcharge. If the matter cannot be resolved to your satisfaction, call the PUC for assistance at 1-800-FON-4PUC

Public Utilities Commission Offices

SAN FRANCISCO LOS ANGELES SAN DIEGO
505 Van Ness Ave. 320 W.4th Street, Ste. 500 1350 Front St, Rm 4006
415-703-1402 213-576-7000 619-525-4217

 

California Moving companies :

GPS Moving and Storage
Air 1 Moving and StorageNorthStar Moving companyMeathead Movers Inc
Bucks MoversTwo Brothers MovingHandy Dandy Moving Service
Nor-Cal Moving ServicesJack & Jeff TransferRebel Van Lines, Inc
Orange Moving CompanyTaylors Moving & StorageVector Moving
Bucks Movers and TransportRockStar Pro MoversCardinal Moving Systems-West Coast
Bay Area Moving & StoragePresto LogisticsQuickTime Movers
Zhangs Moving CompanyChipman RelocationsSpeedee Movers
Calabasas Moving CompanyLocal N Long Distance MoversCANY Express Movers
American Choice Van LinesLets Move ItBulldog Freightway, Inc
You Move Me San FranciscoYou Move Me South BayUpline Moving
One Big Man And One Big TruckViking Piano MoversMoovers Inc
Rapid Van Line, IncI Love MovingPuma Moving Company
USA Relocation IncValley Relocation & StorageUNIPACK Global Relocation
Iron Man Moving and StorageViking Moving And Storage IncFirst USA Van Lines
Galbraith Van & Storage CompanyMindful MoversKeiths Moving Services
Valley Movers123 Moving and StorageKey Express Inc
24/7 Moving and StorageYou Move Me Orange Countycalifornia new york express
U S Moving & StorageDaly MoversAussie Moving
Titan Moving SystemsMove MastersUnited Transportation
NMS Moving SystemsProfessional Cheap MoversTopstar Moving & Storage
Ideal Piano MoversCalifornia Moving SystemsRoute 66 Moving
Inland Empire Relocation ServicesFinale MoversQuality Moving Service, Inc
California Relocation Services, IncIntegrity Moving CompanyAloha Movers
Camel Moving & StorageIrvine MoversEden Relocation Services
North American Van LinesJays Small MovesSecurity Public Storage
Oceanside Local MoversVector TransportationInside Moves North
Office Movers IncRedondo Van & Storage IncOlympia Logistics Inc
Reliable Mover BerkeleyVIP RelocationUniRelo
One MoveWalsh Moving & StorageOns Moving Company
Relo MovingWest Hollywood MoversOntario Local Movers
Jimmys Piano MovingOrange County MoversGemini Moving Specialists
General MovingPack & Crate Services, IncReliable Delivery
Rockstar Pro MoversWinter Moving and StorageTop Flight Movers
Dependable MoversGolden Bay RelocationWaters Moving
Fastruck MovingA1 Fast MovingYou Move Me Carlsbad
You Move Me South Orange CountyElite MovingCloud Vanlines, LLC
Lombardis Van & StorageMr Move Moving & Storage IncorporatedNorth Hollywood Movers
Harmony Moving & StorageAntelope Valley Van & Storage CoGoodhands movers
Preferred Movers IncGold Coast Moving IncLong Beach Pro Movers
Burgess Moving & StorageMelrose MovingHarrys Moving Service
Anthonys Moving & StorageSan Diego Piano Movers IncDawson Van & Storage
Premier MoversLonnie Slover MovingThousand Oaks Long Distance Movers
Cahoon Transfer & Storage IncNelson Moving & StorageLV Moving INC
Hazelwood Allied Moving and StorageSanta Clarita Moving CompanyPriority Moving
Daystar Moving And Storage, IncPremium MoversLouies Moving Services
Cal State MoversMy American Movers IncNMS Moving Systems Inc
Hercules Van LinesSanta Rosa Long Distance MoversDelancey Street Moving & Transportation
Prodigy Moving & StorageLowrys Hauling and Moving ServicesCalifornia Loyal Movers
Heritage 21st Century MoversBig Bens Moving and Storage, IncDesert Moving Co & Storage
Ltd Moving and Delivery ServiceToledo Long Distance MoversCalifornia Movers Express, Inc
Green Mountain Moving & StorageHibernian Moving & Storage IncTrek Movers
DeWitt Companies LTD, LLCCalifornia Movers IncABC Movers
North America TransferCarneros Self Storage ParkAuburn Moving Company
Seniors On The Move IncFairprice MoversDude With Truck Moving & Delivery
Pyramid MoversTown & Country Moving & StorageNorth America Transfer - East Coast & Mid West
Aurora Moving CompanyArmy Street Mini StorageDynasty Movers
Ram RelocationBlack Tie MovingNorth America Transfer-AK & HI
Birch Circle MoversB & L Moving & StorageCorrib Moving & Storage
Eagle Express Moving IncRancho Cucamonga Moving CompanyMcCarthy Transfer & Storage
North America Transfer-CAThe Moving Crew-CaliforniaBay Area Movers
Got2Move? Moving and Storage Economy MoversTwenty Four 7 Moving Specialists Inc
Camelot Moving and StorageJ & E Delivery systemsReady Move, Inc
Celtic Moving & StorageEncino Moving CompanyBay Area Port Services, LLC
Gaelic Moving & StorageExcalibur Van LinesReal Deal Movers
Mega Van Lines IncNorth County Moving & Storage IncGolden State Moving and Storage
Jareds Moving ServicesBeals MovingAloha Movers
Express Moving, LLCFID International, IncChampions Movers Inc
Bekins Moving & StorageSimi Valley MoversFarley Brothers Moving & Storage, Inc
Red Arm MoversMerit Moving Systems, IncJC Motors
Bell Moving Company, IncSkyline Van Lines, LLCFast Action Moving And Storage
Redlands Moving & StorageMetropolitan Van and StorageTrans Van Lines LLC
Jeef MoversSM-S Relocation IncCity Moving
First Trans Lines, IncCircle Van & Storage IncGreat American Moving & Storage-TX
Jerry Wood MovingRoute 66 Moving & StorageThe One Move
All Reasons Moving, IncCity Movers LLCMover Pros
Jet Lines Moving & Storage-CABest Move - The Better MoversSpartan Moving Systems
A Better Way To MoveCareful MoversVenice Moving Company
FixPrice MoveAll Safe MoveCoast 2 coast Movers LLC
SDMoversJet Lines Moving and StorageBest Moving Service
Lunardi MovingFresno Moving & Storage, IncMingle Transportations & Warehousee Co
West Coast Moving & StorageColumbia Van Lines, Inc of CaliforniaLocatelli Moving & Storage
CA Moving Services, LLCRepublic Moving and StorageWest Coast Moving & Storage Company
Commercial Relocation Company, IncJoels Moving Labor, INCBig Leprechaun Moving & Storage
Spinas Moving & StorageRosado MoversGalpin Auto Transport
Allstate MovingRight ChoiceModesto Transfer & Storage
Western Relocations, IncConejo Valley Moving & Storage, IncBigs & Smalls Moving & Storage
All Star Moving Company, Inc.Allstate Van LinesRising Van Lines
White FlowerPacific Island MoversBlue Girl Moving & Storage
Alumni International, IncMonterey Transfer & Storage, IncWhites Moving & Storage Inc
Corporate Relocation Services, Inc21st Century Moving & StoragePacific Moving & Storage
Giant Monkey MoversLancaster Moving & StorageBlue Ribbon Movers
Starving Students, IncMorena Self StorageGentle Giant Moving & Storage, Inc
Amazing MoversCosta Mesa MovingMoving Beverly Hills
MSJ DeliveryLaprom MovingBlue Sky Moving
Gold Country Moving & StorageRoseville Auto TransportersSchumacher Cargo Logistics
Pak MailReal Property Management PlatinumSwift Moving Systems
Movers Santa ClaraAZMovingProsRoseville Long Distance Movers
Moreno Valley Long Distance MoversWorldwide Moving & Storage, IncA-Team Movers
Palmdale Long Distance MoversLido Van & Storage Co, IncBoyd Move Management, Inc
Box BrothersBernardo Moving and StorageGoPro Moving & Delivery
Roseville Van & Storage IncRelocation NetworkLightning Van Lines
Brightstar TransportThe Moving StarsBig Box Storage
Red Carpet moving and storageGreat American MoversMover Circle
Payless Movers LPLightning Van Lines IncBroadway Moving & Storage
Green Universe Transfer DBA Xpress Van LinesSafe N Sound Moving and StorageGolden Eagle Moving Services
Aabco Moving and StoragePeople Movers IncLindemans Professional Movers
Broadway-MovingTraditional Moving CompanyHanjin Intermodal America, Inc
STS MoversCunningham Moving & StoragePink Moving
Llama Moving CoMother Lode VanMr Nice Guys Moving Service
North Star Moving CompanyHard Time MoversAndys Transfer & Storage
Curtis MoversPomona Moving CompanyLoadStar Movers
Shamrock MovingSam Movers AnaheimRoute 66 Moving and Storage
Ace Relocation Systems Inc-Long BeachMTF Relocation IncRoute 66 Moving and Storage
Ace Relocation Systems Inc-San DiegoSF MovingSky2C Freight Systems Inc
Apollo Moving & StorageBay Area MoversAce Relocation Systems Inc-San Jose
Montecito MoversMB3 MovingArmstrong Moving & Delivery Service
Ace Transporting, IncTms Moving & Storage LlcMy American Movers Inc
Acclaimed Movers & StorageASAP RelocationsSav On Moving & Storage
Bargain Movers Los AngelesAcme Small Scale Movers, IncASAP Relocations, Inc
SD Green Movers Granite HillsAcme Transfer & Storage, IncProfessional Packers & Forwarders Inc
Mammoth Moving, IncA-1 Auto Transport, Inc.Advanced Moving Company
Master Moving & StorageSeoul Moving CoAdvanced Moving, Inc
Transconex International, IncSernas Relocation Systems IncAffordable Moving And Storage
Trusted Van LinesAudio CitySF Bay Area Movers
Cheema Transport IncAgosti Moving & StorageMcGrath Moving and Storage
North America Transfer-East Coast & Mid WestShamrock Moving & Storage IncMan With A Truck Moving Company
Short Notice MovingMan With A Truck Moving CompanyAladdin Transfer & Storage
Alex Moving & StorageTwo Men and a Truck-SacramentoCentury Transportation Services, LLC
Sierra Valley Moving & Storage IncAlex Moving & Storage CoMegaMove
BigBen's MovingMove Central MovingAffordable Movers Chula Vista
Alexandra MovingCHB Moving and Crating CoAdvantage Moving
Melrose Moving Company Palo AltoAll Good MovingBenhur Moving and Storage
All Pro MovingMeyers Moving & Storage, LLCAnt Moving Company
Bernard MoversSolano Moving & Storage CoMid Cal Moving & Storage
Reliable Movers CAMillennium Moving & StorageMcGuire Movers
All Star Moving-92054Best Moving Van Lines-LocalSpeedwell Transportation, Inc
All Together MovingMNM MoversWest Hollywood Movers
Bucks 48 State Freight ShippingClear Moving CompanySkyline Relocation
Starving Students IncMontecito MoversContinental Relocations
Ian's MoversMoving Labor MoversStarving Students Movers, Inc
Riverside Long Distance MoversBrute StorageRosas Trucking
Moores Executive Moving Service IncWice Logistics USA IncA Budget Movers Inc
Suddath Relocation Systems-La MiradaMorehead Transfer & StorageA-Active Relocation
BornMovingAmerican Transit CorporationIan's Movers
The 0123 Van Lines IncMoving Company BerkeleyPure Moving Company
Americans Best Movers Van LinesMove ProsAdvantage Moving Storage
Pan American Van Lines, IncStirling MovingMoving Company Oakland
AmeriCarrier Moving & Storage ServicesS & M Moving Systems, IncSouthern Winds International
State to State TransportationCrown Moving SystemsAAA Pro Movers
Best Movers Los AngelesMoving DepotCheap Cheap Moving
Americas Best Movers-ABM Van LinesMovers For LessCrown Worldwide Moving & Storage
Performance TeamMoving Solutions LLCSafe-Way Moving & Storage
AmexMovers IncSalinas Auto TransportersMovers in Santa Clarita
ASAP MOVERSAbove and Beyond CargoBroughton Moving Service
Bubbas Moving CompanySam MoversThe Student Movers
Ace Movers CorporationPleasant Hill Moving Storage

 

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