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Home >> Moving Company Articles >> Right way to Hire a moving company in California

Right way to Hire a moving company in California

Home >> Moving Company Articles >> Right way to Hire a moving company in California

Right way to Hire a moving company in California

Hiring a moving company is made easy. You can call us at 800-877-8867 to have background information your moving company their license details. You can file your complaints regarding the movers' service by calling us at 800-366-4782.

MOVER GUIDE

Mover Guide

Important Information for Persons Moving Household Goods

  • The Public Utilities Commission has governing rules about the cost for your moving.
  • PUC's Maximum Rate Tariff 4 plans and other forms, documentation can be verified by shipper at the movers business place of PUC offices given below:
SAN FRANCISCO LOS ANGELES SAN DIEGO
505 Van Ness Ave. 320 W.4th Street, Ste. 500 1350 Front St, Rm 4006

How to Choose a Mover

  • Choose a licensed carrier listed in Classifieds and ads.
  • Avoid contacting movers without Cal-T No. i.e. the license number issued by the PUC.
  • Collect the Company Name, Address, Cal-T No., and Telephone No. of the movers and verify with us by calling us at 1-800-FON-4PUC (1-800-366-4782).
  • Do not forget to get written estimates to compare the prices and services of different moving companies to help you select a carrier.

RATES & CHARGES

Rates and Charges

Maximum Rates

  • All rates and charges are subject to PUC-set maximums
  • Movers will issue a written estimate of total cost before three days prior to the move to indicate that maximum rates will be exceeded on the move.

Estimate & Cost

  • Get a written estimation from 2 or more movers to compare the price details. Remember verbal estimation is not binding.
  • Carriers must do a visual inspection of all your goods before calculating the estimation.
  • Inform about the special services (if required) before the cost estimation.
  • Carriers will charge based on weight or mileage basis for long distance moves (over 100 constructive miles).
  • Local moves (below 100 miles) will be charged hourly basis.
  • Carriers will have minimum charges. For example on hourly moves, a carrier may charge a minimum of four hours even if your move takes only two or three. Similarly, on distance moves, a carrier may charge for a minimum weight of 5,000 pounds. So, even if the total weight of your shipment is 3,000 pounds, you may be charged for 5,000 pounds.
  • Carriers will charge for packing and unpacking services, there may be an additional charge for elevators, and flights of stairs past the first floor.
  • Change Order for Services will be provided by the movers in case items added or request services not included in the estimate.
  • Not to Exceed Price must be prescribed by the movers before the move. This Not to Exceed Price must be written on the Agreement along with any minimums that may apply and specific details of the move.

MAKING THE AGREEMENTS

Making the Agreement

Inventory Report

  • Request an inventory report before the move. Inventory Reports includes list of items and their condition.
  • Sign the inventory and delivery receipts after delivery of your goods. Mark yours and movers inventory sheet with missing items (in case). This is essential while claiming your lost item.

Pickup and Delivery dates

  • Get a written note for pickup and delivery dates from your mover.
  • The carrier should notify you by phone or mail if time or date is delayed. In case of late delivery, the carrier should inform about the delay at least 24 hours in advance.
  • For moves over 75 miles / weighing over 5000 pounds, you may request the mover to pick up a shipment on an agreed date and deliver it within an agreed upon span of two consecutive days. If pickup is not made on the agreed upon date and delivery within two days of the agreed date, the carrier must pay you $100 per day for each and every day of delay. This is in addition to any other claim you may make.

Packing and other Preparations

  • Packing can be done by you to save money.
  • Avoid packing flammables and other dangerous articles. Defrost your refrigerators and freezers.
  • Make an agreement with movers regarding valuable properties such as jewels, valuable documents. It's better to avoid them in shipping.
  • If some damage caused movers to items packed by you, always save the box, the contents and the packing materials to facilitate claims handling.

Agreements for Moving Services

Agreement includes.
  • Carrier's name, PUC license number (T-number), address, and telephone number where you can reach him or her.
  • The address and telephone number where the carrier can contact you about the move.
  • The location where your goods are being moved.
  • The date of loading or pickup and the preferred date of delivery.
  • A summary description of the move (i.e., a general description of the items to be included or excluded and services to be provided).
  • The declared value of your goods.
  • The rates upon which the charges are based and any minimums the carrier may have.
  • The Not to Exceed Price, which is the highest charge that may be assessed for the various services to be performed, plus any additional charges requested on a Change Order.
  • The movers should complete the Agreements, sign it and give it to you before 3 days of the move. Not to Exceed Price is also included in the Agreement.

Weighing Your Goods

  • If charges are based on weight, the moving vehicle should be weighted by certified weigh master before and after loading.
  • Carriers should notify you the actual weight and cost by telephone of fax immediately after good are weighed.
  • Re-weighing can be done in case of any doubt regarding goods weight.
  • Re-weighing will not be charged if the two net scale weights 100 pounds on shipments weighing 5,000 pounds. If the net scale weight exceeds you will be charged for re-weighing.

YOUR PROPERTY

Protecting Your Property

Protecting your Goods

  • Protection against possible loss or damage at 60 cents per pound per article is included in the carrier rate.
  • You can choose to obtain further protection and set the value on your belongings for an amount that makes you comfortable.
  • Protection levels are of 3 types - basic coverage, Actual cash value and Full value.
  • Basic Coverage at 60 cents per pound per article ensures recovery at 60 cents multiplied by the weight of the item or the carton it's packed in. This protection is included in the mover's rate
  • Actual Cash Value protection ensures recovery at the actual cash value of your lost or damaged item(s), up to the total value you declare. The carrier may charge for actual cash value protection, and will state the rate on the Agreement.
  • Full Value protection ensures recovery at the full value of your lost or damaged item(s), up to the total value you declare. The carrier may offer deductible in combination with full value protection. You are responsible for deductibles unless the mover loses an item, refer to the section on Limitations on the Carrier's Liability. The carrier may charge for full value protection, and will state the rate on the Agreement.

Liability of Valuables

  • Goods or items of extraordinary values such as gold, silver and art antiques should be clearly mentioned in the inventory with values described for each item.
  • It is better to avoid shipping high value articles and carry them with you.

Limitations on the Carrier's Liability

The carrier is not legally responsible in a claim for loss or damage to articles in the following situations:
  • Change in condition or flavor of perishables,
  • Loss or damage caused by the shipper, including improper packing,
  • Defect or inherent vice of the article, such as susceptibility to atmospheric changes,
  • Insects, moths, vermin, ordinary wear and tear, or gradual deterioration,
  • Mechanical or electrical derangement of musical instruments, electronic components or appliances, if there is no sign of exterior damage,
  • Damage caused as a result of any strike, lockout, labor disturbance, riot, civil commotion, or any act of any person or persons taking part in any such occurrence or disorder,
  • Hostile or warlike action in time of peace or war,
  • Breakage caused by normal handling of china, glassware, bric-a-brac, or other similar items, unless packed by the carrier, and
  • Liability of carrier for loss or damage shall be subject to your compliance with the rules for filing claims.
For more information regarding limitations on the carrier's liability, please see General Order 136-C, which you may get from the PUC.

If You Have Loss or Damage

  • If your goods are lost or damaged, be sure you illustrate such loss and damage by making notations on the carrier's shipping order or freight bill.
  • If the drivers refuse, you should report this detail and the condition of the articles in writing to the home office of the carrier.
  • If you intend to file a claim for loss or damage to your goods, be aware that one of the required documents in support of your claim is a copy of the paid freight bill. But you must pay the carrier for all charges due for transportation services. If you do not pay the transportation charges, the carrier my not honor your claim.

How to File a Claim

To file a claim you must:
  • Write the home office of the carrier and explain the loss or damage.
  • List the lost or damaged items separately.
  • Note the exact amount you are claiming for each lost or damaged item.
  • Provide the date of your move, the origin and destination and the carrier's order number.
  • Providing copies of documents such as store receipts for the lost or damaged items and professional estimates for repair will speed the processing of your claim.
  • Your claim must be filed, in writing, within nine months after delivery of the goods or within nine months after a reasonable time for delivery has elapsed.
  • If the carrier fails to respond to your claim within the time limits, you should contact the PUC immediately at 1-800-FON-4PUC (1-800-366-4782)
  • The PUC has no authority to force carriers to settle claims for loss or damage and will not undertake to decide whether the basis for, or the amount of, such claims is proper, nor will it attempt to determine the carrier's liability for such loss or damage.

MISCELLANEOUS INFO

MISCELLANEOUS INFORMATION

If you're New home is not ready

  • You can request for storing your goods in Storage-in-Transit for a period of 90 days or less. Separate rate will be changed for transportation from your old residence to Storage in Transit, and for transportation to your new home.
  • Storage and handling charges will be assessed for this service and it will be covered by the terms and conditions of your Agreement with the moving company.
  • If you do not request Storage-in-Transit, or if your storage period exceeds 90 days, your goods will be subject to rates, terms, and conditions set by the local warehouse and the service will be under a separate contract with the warehouseman and not regulated by the PUC.

Paying for your Move

  • You can pay your carrier in cash, by money order or certified check.
  • If you wish to pay by credit cards or personal check, make sure this arrangement is noted on the agreement.
  • Carriers must hand over your goods upon payment of total charge due; however, should these total charges be higher than the Not to Exceed Price or the amount of your written estimate plus the Change Order for Services.
  • If the driver requires payment of that amount, you should contact the mover about what may be an overcharge. If the matter cannot be resolved to your satisfaction, call the PUC for assistance at 1-800-FON-4PUC

Public Utilities Commission Offices

SAN FRANCISCO LOS ANGELES SAN DIEGO
505 Van Ness Ave. 320 W.4th Street, Ste. 500 1350 Front St, Rm 4006
415-703-1402 213-576-7000 619-525-4217

 

California Moving companies :

GPS Moving and Storage
Air 1 Moving and StorageNorthStar Moving companyTwo Brothers Moving
Handy Dandy Moving ServiceJack & Jeff TransferBucks Movers
American Choice Van LinesOrange Moving CompanyCANY Express Movers
Taylors Moving & StorageVector MovingMeathead Movers Inc
Nor-Cal Moving ServicesBucks Movers and TransportRockStar Pro Movers
Rebel Van Lines, IncCardinal Moving Systems-West CoastPresto Logistics
Speedee MoversCalabasas Moving CompanyZhangs Moving Company
Mindful MoversBulldog Freightway, IncViking Moving And Storage Inc
Local N Long Distance MoversBay Area Moving & StorageU S Moving & Storage
Chipman RelocationsUpline MovingRapid Van Line, Inc
Lets Move ItGolden Bay RelocationI Love Moving
One MovePuma Moving CompanyOns Moving Company
Relo MovingSecurity Public StorageUSA Relocation Inc
Daly MoversOrange County MoversValley Relocation & Storage
UNIPACK Global RelocationIron Man Moving and StorageValley Movers
VIP RelocationYou Move Me Orange CountyPack & Crate Services, Inc
Walsh Moving & StorageRockstar Pro MoversFastruck Moving
24/7 Moving and StorageYou Move Me South Orange CountyEden Relocation Services
California Relocation Services, IncElite MovingTop Flight Movers
Winter Moving and StorageWaters MovingCloud Vanlines, LLC
Professional Cheap MoversFirst USA Van LinesRoute 66 Moving
You Move Me San FranciscoTitan Moving SystemsYou Move Me South Bay
Gemini Moving SpecialistsOne Big Man And One Big TruckGeneral Moving
Topstar Moving & Storage123 Moving and StorageQuickTime Movers
Viking Piano MoversRed Arm MoversLido Van & Storage Co, Inc
Oceanside Local MoversAmazing MoversSkyline Van Lines, LLC
Costa Mesa MovingMoreno Valley Long Distance MoversRedlands Moving & Storage
Lightning Van LinesOffice Movers IncRedondo Van & Storage Inc
Twenty Four 7 Moving Specialists IncGreat American MoversMover Circle
A1 Fast MovingUniReloGaelic Moving & Storage
Brightstar TransportLindemans Professional MoversCunningham Moving & Storage
SDMoversBroadway Moving & StorageGolden State Moving and Storage
Aabco Moving and StorageCurtis MoversWest Hollywood Movers
LoadStar MoversRepublic Moving and StorageLombardis Van & Storage
Spinas Moving & StorageDawson Van & StorageLong Beach Pro Movers
Andys Transfer & StorageHarrys Moving ServiceDaystar Moving And Storage, Inc
Rising Van LinesLonnie Slover MovingPacific Island Movers
Hazelwood Allied Moving and StorageBurgess Moving & StorageLouies Moving Services
Anthonys Moving & StorageHercules Van LinesStarving Students, Inc
Desert Moving Co & StorageLowrys Hauling and Moving ServicesHeritage 21st Century Movers
Schumacher Cargo LogisticsLtd Moving and Delivery ServiceReal Property Management Platinum
Pak MailSwift Moving SystemsLocatelli Moving & Storage
West Coast Moving & Storage CompanyDependable MoversDynasty Movers
Relocation NetworkRoseville Van & Storage IncRosado Movers
Eagle Express Moving IncMoovers IncYou Move Me Carlsbad
Payless Movers LPAuburn Moving CompanyIntegrity Moving Company
Red Carpet moving and storageGiant Monkey MoversSafe N Sound Moving and Storage
McCarthy Transfer & StorageWhites Moving & Storage IncAurora Moving Company
Irvine MoversMSJ DeliveryMorena Self Storage
North Star Moving CompanyMr Nice Guys Moving ServiceExcalibur Van Lines
Camel Moving & StorageBay Area MoversMr Move Moving & Storage Incorporated
Mega Van Lines IncWorldwide Moving & Storage, IncJareds Moving Services
FID International, IncSan Diego Piano Movers IncAussie Moving
Jays Small MovesJC MotorsNelson Moving & Storage
Farley Brothers Moving & Storage, IncPremium MoversBeals Moving
Jeef MoversFast Action Moving And StorageUnited Transportation
Champions Movers IncMetropolitan Van and StorageGolden Eagle Moving Services
Bell Moving Company, IncJerry Wood MovingNMS Moving Systems
Big Bens Moving and Storage, IncTraditional Moving CompanySTS Movers
Jet Lines Moving & Storage-CAJet Lines Moving and StorageGold Coast Moving Inc
FixPrice MoveCircle Van & Storage IncPyramid Movers
Goodhands moversBest Move - The Better MoversJimmys Piano Moving
Fresno Moving & Storage, IncMelrose MovingJoels Moving Labor, INC
Thousand Oaks Long Distance MoversGalbraith Van & Storage CompanyAloha Movers
LV Moving INCCoast 2 coast Movers LLCBlack Tie Moving
Keiths Moving ServicesNorth America Transfer-CAMove Masters
Key Express IncGreen Mountain Moving & StorageConejo Valley Moving & Storage, Inc
Monterey Transfer & Storage, IncEncino Moving CompanyReady Move, Inc
Real Deal MoversFairprice MoversBlue Girl Moving & Storage
Laprom MovingAloha MoversCarneros Self Storage Park
Town & Country Moving & StorageAdvantage MovingCorrib Moving & Storage
Blue Sky MovingTransconex International, IncAffordable Movers Chula Vista
Birch Circle MoversA Budget Movers IncInside Moves North
Got2Move? Moving and Storage BornMovingTrusted Van Lines
GoPro Moving & DeliveryMelrose Moving Company Palo AltoSM-S Relocation Inc
The Moving Crew-CaliforniaMove ProsA-Active Relocation
Crown Moving SystemsAnt Moving CompanyBoyd Move Management, Inc
Lightning Van Lines IncOlympia Logistics IncAmerican Transit Corporation
City MovingSolano Moving & Storage CoA-Team Movers
Crown Worldwide Moving & StorageReliable Mover BerkeleyAmericans Best Movers Van Lines
Green Universe Transfer DBA Xpress Van LinesThe One MoveSpartan Moving Systems
Movers For LessAAA Pro MoversReliable Movers CA
Llama Moving CoTwo Men and a Truck-SacramentoAmeriCarrier Moving & Storage Services
Hanjin Intermodal America, IncVenice Moving CompanyMovers in Santa Clarita
Broadway-MovingOntario Local MoversAmericas Best Movers-ABM Van Lines
Hard Time MoversSpeedwell Transportation, IncAbove and Beyond Cargo
West Hollywood MoversBroughton Moving ServiceAmexMovers Inc
Harmony Moving & StorageCA Moving Services, LLCAce Movers Corporation
Clear Moving CompanyRight ChoiceBubbas Moving Company
Vector TransportationStarving Students IncTrans Van Lines LLC
Ace Relocation Systems Inc-Long BeachIan's MoversRoute 66 Moving & Storage
Antelope Valley Van & Storage CoStarving Students Movers, IncGreat American Moving & Storage-TX
Ace Relocation Systems Inc-San DiegoDelancey Street Moving & TransportationBrute Storage
Riverside Long Distance MoversA Better Way To MovePacific Moving & Storage
Mover ProsAce Relocation Systems Inc-San JoseMoving Beverly Hills
Rosas TruckingCareful MoversCahoon Transfer & Storage Inc
Apollo Moving & StorageSuddath Relocation Systems-La MiradaMcGuire Movers
Ace Transporting, IncDeWitt Companies LTD, LLCRoseville Auto Transporters
Lunardi MovingCal State MoversWest Coast Moving & Storage
Armstrong Moving & Delivery ServiceHibernian Moving & Storage IncMovers Santa Clara
Acme Small Scale Movers, IncDude With Truck Moving & DeliveryIan's Movers
Roseville Long Distance MoversCalifornia Loyal MoversMammoth Moving, Inc
Box BrothersPalmdale Long Distance MoversASAP Relocations
Ideal Piano MoversBucks 48 State Freight ShippingMoving Company Berkeley
Acme Transfer & Storage, IncCalifornia Movers Express, IncMaster Moving & Storage
Pan American Van Lines, IncWestern Relocations, IncASAP Relocations, Inc
Inland Empire Relocation ServicesPure Moving CompanyThe 0123 Van Lines Inc
Skyline RelocationMoving Company OaklandAdvanced Moving Company
State to State TransportationS & M Moving Systems, IncAll Star Moving Company, Inc.
California Movers IncWhite FlowerThe Moving Stars
Moving Labor MoversMoving DepotAdvanced Moving, Inc
Economy MoversCalifornia Moving SystemsPeople Movers Inc
california new york expressMoving Solutions LLCAffordable Moving And Storage
ASAP MOVERSSalinas Auto TransportersMcGrath Moving and Storage
Pink MovingWice Logistics USA IncB & L Moving & Storage
J & E Delivery systemsSafe-Way Moving & StorageAgosti Moving & Storage
The Student MoversSam MoversReliable Delivery
Mother Lode VanPomona Moving CompanyExpress Moving, LLC
Route 66 Moving and StorageSam Movers AnaheimAZMovingPros
Camelot Moving and StorageShamrock MovingPreferred Movers Inc
Stirling MovingMTF Relocation IncAladdin Transfer & Storage
Route 66 Moving and StorageBernardo Moving and StorageCeltic Moving & Storage
MegaMovePremier MoversAdvantage Moving Storage
Bay Area Port Services, LLCBest Movers Los AngelesAlex Moving & Storage
Bay Area MoversSanta Clarita Moving CompanyBig Box Storage
Century Transportation Services, LLCMerit Moving Systems, IncSky2C Freight Systems Inc
Southern Winds InternationalPerformance TeamNMS Moving Systems Inc
Alex Moving & Storage CoSanta Rosa Long Distance MoversCheap Cheap Moving
My American Movers IncProdigy Moving & StorageBekins Moving & Storage
Alexandra MovingFirst Trans Lines, IncSav On Moving & Storage
CHB Moving and Crating CoMeyers Moving & Storage, LLCMy American Movers Inc
Benhur Moving and StoragePleasant Hill Moving StorageAll Good Moving
Trek MoversSD Green Movers Granite HillsMid Cal Moving & Storage
Professional Packers & Forwarders IncBernard MoversNorth America Transfer
All Pro MovingA-1 Auto Transport, Inc.Seniors On The Move Inc
North Hollywood MoversMillennium Moving & StorageABC Movers
SF MovingNorth America Transfer - East Coast & Mid WestAll Reasons Moving, Inc
Finale MoversSeoul Moving CoCity Movers LLC
Mingle Transportations & Warehousee CoQuality Moving Service, IncBest Moving Service
Montecito MoversNorth America Transfer-AK & HIAll Safe Move
Sernas Relocation Systems IncMNM MoversRam Relocation
Priority MovingBest Moving Van Lines-LocalAll Star Moving-92054
Galpin Auto TransportCheema Transport IncSF Bay Area Movers
MB3 MovingColumbia Van Lines, Inc of CaliforniaModesto Transfer & Storage
Audio CityRancho Cucamonga Moving CompanyBargain Movers Los Angeles
Big Leprechaun Moving & StorageNorth America Transfer-East Coast & Mid WestTms Moving & Storage Llc
All Together MovingMan With A Truck Moving CompanyShamrock Moving & Storage Inc
Acclaimed Movers & StorageCommercial Relocation Company, IncMontecito Movers
Bigs & Smalls Moving & StorageLancaster Moving & StorageNorth American Van Lines
Toledo Long Distance MoversAllstate MovingMan With A Truck Moving Company
Short Notice MovingNorth County Moving & Storage IncAllstate Van Lines
Gentle Giant Moving & Storage, IncSierra Valley Moving & Storage IncContinental Relocations
Moores Executive Moving Service IncBigBen's MovingArmy Street Mini Storage
Blue Ribbon MoversAlumni International, IncGold Country Moving & Storage
Move Central MovingSimi Valley MoversCorporate Relocation Services, Inc
Morehead Transfer & Storage21st Century Moving & Storage

 

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