Subject :moderate

Comment : Our move went okay but definitely could have been much better. The packers and movers were very nice and knowledgeable and they arrived on time every day. They took extra care to be sure items were packed properly and, even though we had A LOT to move they worked hard to be sure that all of the boxes made it to our new location. I do have several negative comments. One is that we had two large area rugs that they did not touch. They were too large for us to move ourselves so we ended up having to dispose of them. Two is that there were two large closets that they did not pack and they did not even mention it to us until they were loading the last items on the truck. We were left to move them ourselves. Three is that as we unpack, we are finding more that is wrong. For example, many boxes were placed in the incorrect room even though they were labeled and rooms with which they were specifically asked to take special care are missing important items. The bottom line is I would recommend them for a small, uncomplicated move and even then, I would caution anyone who uses them to check and doublecheck the work that they have done to ensure that everything is packed and moved according to the agreed upon plan.

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