The company has earned a reputation as a trusted partner for individuals and businesses navigating the challenges of moving. Jack & Jeff Transfer was born from the vision of two enterprising individuals, Jack and Jeff, who recognized the need for a moving company that would prioritize client satisfaction above all else. Their shared history of understanding the emotional and logistical complexities of moving laid the foundation for a venture that would redefine the moving experience. Jack & Jeff Transfer's history is a deep commitment to their clients. The company understands that each move is a unique journey, and their approach revolves around customizing solutions to meet the specific needs of every individual or family. This client-centric approach has garnered the company a history of positive testimonials, as clients appreciate the attention to detail and personalized care that Jack & Jeff Transfer consistently delivers. The facility is equipped with cutting-edge technology that streamlines every stage of the moving process. From meticulous planning and secure packing to real-time tracking of shipments, the setup reflects the company's history of embracing innovation to enhance their services. Jack & Jeff Transfer's history is their team of dedicated professionals. The company prides itself on recruiting experienced individuals who share the values of reliability and exceptional service.
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| Agent | Bekins |
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Customer Name : Sofia Dragic
Posted at December 9th, 2025 16::12Subject :One of our easiest moves ever
Comment : This ended up being one of our easiest moves ever. Clear planning, kind communication, and careful handling of every single item helped us settle quickly and feel genuinely relieved about the whole experience.
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Customer Name : Nikolai Kuznetsov
Posted at December 3rd, 2025 13::12Subject :Great care with instruments and gear
Comment : Our instruments and recording equipment were handled with precision. Guitars, keyboard, and cables were wrapped thoughtfully, loaded securely, and delivered safely, so we could set up again quickly without damage or frustrating troubleshooting.
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Customer Name : Michele C.
Posted at July 12th, 2021 05::07Subject :great experience
Comment : We used their service for unloading our 24-foot moving truck into our new house. The two guys were on-time, courteous, respectful of us, our things and our new home. Most importantly, they were extremely knowledgeable about the best ways to move big pieces of furniture. No damage to our furniture from them. I will definitely use them again, and highly recommend their company. The pricing was competitive also, and they were fast! The minimum time is two hours, and they finished with time to spare, so we had them move boxes into their respective rooms to take up some more of the two hour minimum.
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Customer Name : Isabella Hoff
Posted at November 21st, 2025 09::11Subject :Thorough final walkthrough for peace
Comment : Before leaving, the movers walked through every room with us, checked closets carefully, and moved pieces again without hesitation. That thorough final walkthrough ensured nothing was forgotten and every essential item remained accessible.
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Customer Name : Tariq El-Masri
Posted at November 9th, 2025 15::11Subject :Impressive teamwork from start to finish
Comment : Teamwork was impressive from first lift to final box. Everyone communicated clearly, coordinated movements smoothly, and kept heavy items and fragile cartons moving safely without confusion or wasted effort anywhere.
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Customer Name : Chiara Esposito
Posted at October 28th, 2025 12::10Subject :Helpful packing for last loose items
Comment : We still had unpacked items on moving morning, but nothing felt judged or rushed. The movers provided extra materials, secured everything properly, and suggested practical labeling ideas that simplified sorting and organizing later.
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Customer Name : Luka Petrovic
Posted at October 16th, 2025 08::10Subject :City parking challenges handled easily
Comment : Busy streets and limited parking usually cause chaos, yet the driver positioned the truck confidently. The crew loaded swiftly, respected neighbors, and still handled every carton carefully, which impressed us and building staff.
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Customer Name : Amira Elbaz
Posted at October 4th, 2025 16::10Subject :Respectful support for elderly parents
Comment : The crew treated my elderly parents with genuine kindness, explaining each step slowly and offering chairs when needed. Their respectful approach kept everyone comfortable while still moving quickly and efficiently.
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Customer Name : Diego Carvalho
Posted at September 22nd, 2025 14::09Subject :Thoughtful setup of important rooms
Comment : Our nursery, office, and living room each needed thoughtful placement, and the movers listened carefully. They adjusted furniture patiently, grouped boxes sensibly, and ensured walkways stayed open, making the new space feel comfortable immediately.
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Customer Name : Greta Ivanova
Posted at September 10th, 2025 11::09Subject :Long moving day but never overwhelming
Comment : Even though the move took all day, the team never rushed or complained. They encouraged short breaks, checked how everyone was coping, and maintained a steady pace that kept everything feeling manageable.
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Customer Name : Rami Benali
Posted at August 29th, 2025 09::08Subject :Attention to detail all day long
Comment : Small details made a big difference throughout the day. Drawers were secured, table legs removed when needed, and confusing boxes labeled clearly, so unpacking later felt straightforward instead of exhausting and disorganized.
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Customer Name : Zara Tomic
Posted at August 17th, 2025 17::08Subject :First time using movers, very happy
Comment : This was our first time hiring movers, and they exceeded expectations. Questions were answered patiently, heavy pieces carried safely, and even inexpensive furniture was treated with the same careful respect as heirlooms.
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Customer Name : Kenji Mori
Posted at August 5th, 2025 13::08Subject :Rainy day move still felt smooth
Comment : Rain started just as loading began, but the crew remained upbeat and careful. Carpets were covered, furniture wrapped, and every box kept dry, so the weather never turned into another stressful problem.
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Customer Name : Thomas Griffin
Posted at January 8th, 2020 22::01Subject :Property lost; no accountability
Comment : My wife and I employed Jeff and Jack Transfer (“JJTâ€) of Visalia, CA to move our household goods from our Exeter, CA home and to enter them into storage, anticipating a duration (for an overseas assignment) of several years. After our return to the United States we relocated to Arizona in April, 2020. During the nearly 5 years when our material was in storage, we paid JJT in full, regularly, by direct payment. Not all our belongings were properly received in Arizona, however. Three landscaping tools of significant value were stolen while are things were in the custody of JJT. Two of these are clearly shown (by JJT’s own documentation) to be missing, even at the point of entry into their warehouse in 2015! The third piece – which was essentially the base component for all three – was actually replaced by an inferior, non-operative tool; clearly, this was a deliberate attempt to hide the fact that the tool was stolen. Nevertheless, in addition to JJT’s documentation, I have fortunately retained clear documentation of all three tools and their original purchase. I calmly called JJT to explain the situation. They were initially sympathetic – and promptly provided me with a claim form template. I provided JJT with all the requested details, including the discrepancy in the documentation, the evidence of what was previously owned by me, and the picture of what we instead received. (In addition, it was clear from JJT’s warehouse documentation itself that the other two tool items were completely missing.) Based on fair market value of replacing these tools, I fully and properly documented the loss claim and requested reimbursement from JJT in the amount of $367 - submitted electronically to JJT on May 29, 2020. All requested backup information was also submitted at the same time. JJT confirmed receipt in full of these materials a few days later, and that everything needed had been properly included and submitted. She stated that everything was in order and would be properly processed expeditiously. Four weeks then passed without receiving or hearing anything; I again wrote to JJT. I was assured that full reimbursement had been sent out much earlier, and that “there must be a problem with the mailâ€. (We live in greater Phoenix and have had absolutely no problem with the US Mail otherwise.) The JJT representative further indicated that she would personally “…issue the new one [check] tomorrow†on July 2, 2020. I am quoting directly from the archive of emails that I have fully retained. Obviously, these three assurances were misleading and insincere. Now a full 100 days after the incomplete shipment arrived, and two months after the claim was fully submitted and acknowledged, and after three email assurances by JJT’s representative, nothing has been received. I wrote to JJT once more (fourth time) to plead for fair handling on July 14, 2020 – two weeks after the statement that a check was being sent out the next day – but this time my request was simply ignored. Clearly, JJT is not only deceptive in its practices, but also insincere and misleading in their business communications. Although it shouldn’t matter, the other frustrating component is the very small size of our legitimate claim relative to what we have paid JJT over the years – well over $10,000, always in full and on time. We paid for the moves immediately and in full, treating the movers on both ends generously as well. They could not have asked for a better customer. Nevertheless, they refuse to take responsibility for the theft of our tools in their custody, and in essence have bilked us out of $367. On top of their dishonesty, this is simply bad business. It is immensely frustrating to be treated in this way. I sincerely hope to help other consumers avoid this same experience. I respectfully recommend that you exercise their choices wisely – including simply avoiding Jeff and Jack Transfer of Visalia altogether.
Review :
Customer Name : Thomas Griffin
Posted at July 28th, 2020 02::07Subject :Property lost; no accountability
Comment : My wife and I employed Jeff and Jack Transfer (“JJTâ€) of Visalia, CA to move our household goods from our Exeter, CA home and to enter them into storage, anticipating a duration (for an overseas assignment) of several years. After our return to the United States we relocated to Arizona in April, 2020. During the nearly 5 years when our material was in storage, we paid JJT in full, regularly, by direct payment. Not all our belongings were properly received in Arizona, however. Three landscaping tools of significant value were stolen while are things were in the custody of JJT. Two of these are clearly shown (by JJT’s own documentation) to be missing, even at the point of entry into their warehouse in 2015! The third piece – which was essentially the base component for all three – was actually replaced by an inferior, non-operative tool; clearly, this was a deliberate attempt to hide the fact that the tool was stolen. Nevertheless, in addition to JJT’s documentation, I have fortunately retained clear documentation of all three tools and their original purchase. I calmly called JJT to explain the situation. They were initially sympathetic – and promptly provided me with a claim form template. I provided JJT with all the requested details, including the discrepancy in the documentation, the evidence of what was previously owned by me, and the picture of what we instead received. (In addition, it was clear from JJT’s warehouse documentation itself that the other two tool items were completely missing.) Based on fair market value of replacing these tools, I fully and properly documented the loss claim and requested reimbursement from JJT in the amount of $367 - submitted electronically to JJT on May 29, 2020. All requested backup information was also submitted at the same time. JJT confirmed receipt in full of these materials a few days later, and that everything needed had been properly included and submitted. She stated that everything was in order and would be properly processed expeditiously. Four weeks then passed without receiving or hearing anything; I again wrote to JJT. I was assured that full reimbursement had been sent out much earlier, and that “there must be a problem with the mailâ€. (We live in greater Phoenix and have had absolutely no problem with the US Mail otherwise.) The JJT representative further indicated that she would personally “…issue the new one [check] tomorrow†on July 2, 2020. I am quoting directly from the archive of emails that I have fully retained. Obviously, these three assurances were misleading and insincere. Now a full 100 days after the incomplete shipment arrived, and two months after the claim was fully submitted and acknowledged, and after three email assurances by JJT’s representative, nothing has been received. I wrote to JJT once more (fourth time) to plead for fair handling on July 14, 2020 – two weeks after the statement that a check was being sent out the next day – but this time my request was simply ignored. Clearly, JJT is not only deceptive in its practices, but also insincere and misleading in their business communications. Although it shouldn’t matter, the other frustrating component is the very small size of our legitimate claim relative to what we have paid JJT over the years – well over $10,000, always in full and on time. We paid for the moves immediately and in full, treating the movers on both ends generously as well. They could not have asked for a better customer. Nevertheless, they refuse to take responsibility for the theft of our tools in their custody, and in essence have bilked us out of $367. On top of their dishonesty, this is simply bad business. It is immensely frustrating to be treated in this way. I sincerely hope to help other consumers avoid this same experience. I respectfully recommend that you exercise their choices wisely – including simply avoiding Jeff and Jack Transfer of Visalia altogether.
Review :
Customer Name : Sara Moreau
Posted at July 24th, 2025 09::07Subject :Storage stop stayed well organized
Comment : We added a storage stop at the last minute, yet everything stayed organized. Items destined for storage were labeled clearly, stacked neatly, and kept separate, making locating specific boxes weeks later surprisingly easy.
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Customer Name : Oleg Abramov
Posted at July 13th, 2025 15::07Subject :High-rise rules followed perfectly
Comment : High-rise elevator reservations and loading rules were followed perfectly. The team coordinated with building staff, used protective coverings, and respected neighbors, which kept the entire experience quiet, smooth, and pleasantly professional.
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Customer Name : Ines Marques
Posted at July 2nd, 2025 12::07Subject :Heavy appliances handled confidently
Comment : Heavy appliances were handled with impressive confidence. The movers protected floors, secured shelves and cords, and positioned each piece exactly where requested, saving us from difficult lifting or rearranging after an already exhausting day.
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Customer Name : Jonas Nielsen
Posted at June 21st, 2025 08::06Subject :Fragile decor perfectly protected
Comment : Glass cabinets, framed photos, and delicate souvenirs received extra attention. Each fragile box was wrapped thoroughly, labeled clearly, and secured inside the truck, so everything arrived flawless, ready to display immediately in the new home.
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Customer Name : Elena Duarte
Posted at June 10th, 2025 16::06Subject :Family move felt manageable
Comment : Relocating with kids and pets is chaotic, but their calm attitude helped immensely. They kept pathways clear, checked priorities often, and treated sentimental items respectfully, turning a long day into something manageable.
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