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Two Men And A Truck-Greenville-NC Reviews & Ratings

Address:
359 Manchester St
Greenville
North Carolina
27834

Contact info:
Tollfree:
Phone: 252-353-6683
Fax: 252-353-5231
Email: CONTACT US
Website: http://www.twomen.com
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It all started as an after-school business for two high school boys. Now, 20 years later, TWO MEN AND A TRUCK INTERNATIONAL, Inc. has grown both domestically and internationally. The company strives to exceed customers expectations every time it makes a move. And it is doing it again and again as customers continue to recommend the moving company to friends and family for their home moving and corporate relocation services. TWO MEN AND A TRUCK treats customer possessions with care and respect. It is the first and largest local moving franchise system in the United States and offers a full range of home and business moving services. It also sells moving boxes and supplies at franchise locations. Locations offer a comprehensive array of moving services. Movers can move one appliance or move an entire office building.
Two Men And A Truck-Greenville-NC
( 3 out of 5 based on 3 reviews ).
2454 visitors.

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USDOT No: #1708187 MC-MC-626776

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Two Men And A Truck-Greenville-NC Reviews
No. of Review : 3
Overall Review Rate :
Subject : very poor - Reviewed by Russell Tyler on 03/09/18
Review :
We hired the Greenville NC location to move our furniture into our garage and then back into our home while we had our hardwood floors refinished. The entire situation turned into a nightmare. We have a real wood front door that was severely damaged by furniture on both sides and the door itself. The repair cost me $1200. Our home is filled with custom handmade furniture and very expensive. We have a custom made sofa that cost over $15,000. It was destroyed. Just about every piece of furniture in our home was damaged in some fashion. The couch and door being the absolute worst. I ask that they have the original manufacturer make the sofa repairs due to it being new and they picked it up and carried it to the manufacturer for repairs as requested. Its been 2 months and today about an hour after dark they show up to bring my sofa back. The 2 employees were having a difficult time even getting it out of the truck due the the weight. I stopped them immediately and ask that they re-schedule in day light hours and have more men available. The driver told me " I will just throw it in the street" and he walked to the cab to leave. The 2nd employee called his supervisor, Denise, and let me and my wife talk to her on the phone. The phone he handed us smelled like marijuana and was immediately noticeable with a very strong odor. Denise did re-schedule and told us that 3 men will be back tomorrow to unload with care. We will see. They sent a repair man out and led us to believe that he was coming to make repairs to all of the smaller scratches and scraps from the move. Well come to find out this guy was not here to make repairs after we waited a month and a half for him to arrive. He was only here to give Two Men and a truck an estimate of what he thought the repairs would cost. His total estimate was about $1200 for all repairs. They say they have the right to repair, replace, or compensate. Its their choice. In this instance they said they choose to compensate for the amount of the estimate from a repair person that wont even make the repairs to the door and has not came back to make any repairs. He was supposed to be back at my home to make the repairs to everything except my front door the first week of March(He refused to touch the front door). Today is March 8th and I have yet to hear from him. I requested that he make all repairs to all of our property for his estimate that he gave to 2 men. He said that he would but he would not touch our front door. We do not understand how they can send their so called repair people out and they only come to give an estimate and not do the work they estimated. The front door alone cost me $1200 in repairs. It was completed today and it still has some visible defects that could not be repaired. 2 men sent us a check for $1200 /-(that we have NOT cashed)and they think that will cover all of our repairs. There are numerous other items that I'm sure I am just not typing due to being sick with this company for over 2 months now. I would NOT recommend this particular franchise to ANYONE at all that doesn't want their home and furniture destroyed from incompetent employees who tell customers they will throw their belongings in the street while they are smelling of marijuana. I forgot to mention that they invoiced us twice for this work and we made a mistake and paid them twice. They did refund our 2nd payment. Please be WARNED that this particular franchise is not professional and they will destroy your home and furnishing and will NOT make the repairs that their "estimator" sends out but will try to compensate you for way less than the value of the repair. Hopefully tomorrow our sofa will return in like new condition, but that is yet to be seen. I'm not sure what to do about getting the remaining repairs done because their repair person has not came back yet. This has been a nightmare from day one. USE THIS COMPANY AT YOUR OWN RISK!!
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Subject : Great - Reviewed by Michael on 10/02/15
Review :
Two Men and a Truck sounds might sound weird but trust me they are one of the best movers that I have encountered with. I had to move a couple of days ago and I came across these guys in the web. They are very professional and the crew seems so dedicated and helpful. I had a happy moving experience with them. I was satisfied with their prices too. Im sure these guys are very experienced. I would highly recommend them. I was glad that there were no damages to my items while moving. I was particularly worried about a few fragile articles. But they were delivered very safely and right on time. I would say, go for two men and a truck! Great job! I would gladly choose them again in the future if I ever need movers!
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Subject : extremely bad experience - Reviewed by Manisha on 08/12/14
Review :
we had the worst experience with the company in our recent move.

From the start, office support was rude and misinformed. However, the sales contact (Scott) assured all our concerns were taken care of. The movers showed up without being informed of the questions Scott had apparently addressed and then charged us for the services Scott had assured were included in the quote.
The center manager, Edy, talked nicely when we demanded to talk to him but never got back to us regarding the rude employee he promised to investigate.

Final charges were lower than the estimate but there was no descriptions/ line items provided for the charges. The moving crew assured the office would call us back regarding the damaged furniture as well as the line items and the original weight of the trucks but there is no response yet even after 10 days of the move.

The crew was overall was very nice and polite except for one of the four who was actually doing the paperwork. With so much to move, we tried to stay out of the way as much as possible and went with the flow to maintain our sanity but we wont recommend their services to anyone. Items belonging together (parts, etc) were packed separately and its even more frustrating unpacking the stuff. ten days after the move, we are unable to place our coffee machine still!

With the negative surveys sent back with the concerns, no one has bothered to get back to us.
Rating :
Pick Up and Delivery
Moving From :
North Carolina to Virginia
Product Condition:
Damaged
Moving Cost :
$$8000
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