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Fox Moving & Storage Reviews & Ratings

Address:
514 ash street
Nashville
Tennessee
37203

Contact info:
Tollfree: N/A
Phone: 615-770-3000
Fax: 615-748-1947
Email: CONTACT US
Website: http://www.foxmoving.net
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Fox Moving & Storage is a locally owned and operated Nashville Moving Company specializing in residential moving, commercial moves, condos, apartments and retirement homes. Fox Moving and Storage has the capacity to coordinate any size move, to any place at any time. A successful move is well planned. From the very first phone call to moving your family into your new home, we leave no detail to chance. Our goal is to provide excellent, stress-free service at affordable rates. From the free, no-obligation, in-home estimates, to pad wrapping all of your furniture before it leaves your home, Fox s professional Nashville TN movers are trained to treat your belongings like their own!
Fox Moving & Storage
( 3 out of 5 based on 3 reviews ).
1924 visitors.

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Membership AMSA
Insurance On file: $750,000
Required: $750,000
Year of Estimate 7/1/2007
Agent N/A
Hours of Operation:24 hours a day, 7 days a week, 365 days a year. Payment Options: All Major Credit cards, Check , Money order , Cash and everything except personal check
USDOT No: # MC-

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Fox Moving & Storage Reviews
No. of Review : 3
Overall Review Rate :
Subject : Lie - Reviewed by AC on 05/17/13
Review :
Do not use this company at all! They dropped my new refrigerator and gashed the inside of it (shelves fell out and lodged into the insulation through the plastic), they damaged over 9 items, scarred my wood floor of the new house, scratched the wooden bannister and stairs. I was told by the movers after they made a call to their manager that the refrigerator would be replaced cause it was clearly their fault--to just call Brittany on Monday.

Now, they make you sign a contract that has a statement on it for $.60/lb. I specifically asked about this statement prior to anything being moved cause that amount would definitely NOT cover my heavier items like the refrigerator, washer/dryer, etc. I was told by the mover, Randy, that the $.60/lb only applies to the boxes I packed myself, NOT appliances or heavy equipment.

When I called Brittany the next Monday, she said to document it all in a letter, and she would take care of it. Another week later, she had more documentation to fill out--
Rating :
Pick Up and Delivery
Moving From :
Tennessee to Tennessee
Product Condition:
Damaged, dropped
Moving Cost :
$867
Customer Service Satisfaction
Honesty :
Professionalism :
Communication :
Subject : Great Experience - Reviewed by Kim Gilleland on 07/25/12
Review :
We called Fox Moving when the moving company we initially hired started doing crazy things that made us uncomfortable using them. We called Fox about 9:00 to do a double move (move us to our new house and move our tenants into our old house) and they told us they would be avaiable by 1:00. At 11:30 they called and asked if we were prepared to go, they got done early. A pleasant surprise for sure. The guys were fantastic and very good natured. They were careful with my stuff and aside for the unavoidable scuffs going up a narrow staircase, I have no complaints. I would definitely use again!
Rating :
Pick Up and Delivery
Moving From :
Tennessee to Tennessee
Product Condition:
Very Good
Moving Cost :
$$918
Customer Service Satisfaction
Honesty :
Professionalism :
Communication :
Subject : Horrible Experience - Reviewed by Ashley on 06/11/12
Review :
I used Fox Moving Company to move out of my Nashville home. I feel compelled to tell you about my multitude of problems and how deeply disappointed I was with FOX. Your company somehow managed to make an exciting time in my life (with my beginning my medical career in my husbands hometown) one of the most stressful endeavors I have ever embarked in my life.

1. On June 8, the moving company was over an hour late and the movers did not call to update me on the delivery time.

2. I was forced to pay before unloading, although it was clearly communicated that payment would be collected 30 minutes prior to departing Ridgeland. Then on the day of delivery it was changed? I called and spoke with the dispatcher and he was no help. Then an hour later the moving price was increased because of loading fees? Did you not know that fee was going to be increased on June 4? Why was this increased an hour into my delivery especially after I had to pay before the movers even star
Rating :
Pick Up and Delivery
Moving From :
Tennessee to Mississippi
Product Condition:
Damaged
Moving Cost :
$$2600
Customer Service Satisfaction
Honesty :
Professionalism :
Communication :

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