USA MOVING & STORAGE is a Chicago based moving company, moving homes and businesses locally in and out of the state for over 30 years. Although much has changed over the decades, there is one thing that still hangs out and it is our dedication to provide superior quality service at an affordable price. We take pride in being one of the professional movers in ChicagoAdditional Info
|Hours of Operation||Monday-Friday:9:00am - 6:00pm, Saturday:8:00 am - 2:00 pm, Sunday: closed|
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Customer Name : Rob SPosted at June 13th, 2022 12::06
Subject :AVOID THIS COMPANY
Comment : Avoid this company. I wish we would have seen all of their bad reviews all over the internet. These people are borderline criminals. We used them to help with a move from CA to CO for my mother. They gave her a quote and said it would not change. Once they arrived on the day of the move they changed the quote by thousands of dollars and gave her a new agreement. At that point it was too late to find another company so she was forced to move forward at almost double the original quote. They did not drive her belongings to CO and instead dumped them in a warehouse. No status updates for weeks and no calls returned. When they finally arrived, they wanted cash and they were only willing to put everything on the main floor unless she wants to pay thousands more on the spot. These people are horrible and if you research the owner, he has been sued several times over the years (LA County public records) and has had more company names than you can count. On top of all of these problems, several boxes were opened and rifled through, items stolen and there were more than 15 pieces of furniture damaged. They refuse to do anything to resolve the issues.
Customer Name : MEGHAN W.Posted at March 7th, 2023 04::03
Subject :The teams are always punctual, professional, friendly, careful, and FAST.
Comment : We have used USA Moving several times and have wholeheartedly recommended them to friends and family. The teams are always punctual, professional, friendly, careful, and FAST. The customer service at the office is unparalleled. For the last move, I had to change the date a couple of times, and they accommodated us without fail.