John owner of Verly Pro Moving Labor sent an E-mail message confirming the prearranged move that was to take place on 4/22/15. He said that he needed the Payment Pin number to proceed with the pickup, delivery, and unloading of the UBOX. Confirmation of the move was provided to John and he also received the pincode which he immediatly used to cash in marking the job with Moving Helpers through Uhaul complete. I tried to call John several times and he never answer the phone. I called Uhaul and Moving helpers and both said that could not help me because I provided John with the PIN code for payment and that I should have waited until he was done with the move. In a nut shell we were told by Uhaul we were most likely scammed. I would not recommend Verlys Pro Moving Labor to anyone unless they want to be scammed and left without movers. To date, John has finally returned an email message telling me he will refund partial payment on one condition-- that I remove all negative posts I have written about my experience with this incident. So let me get this straight--John doesn't show up the day of th move with my sisters uhaul box, he didn't call or email either of us to let us know he wasn't going to show up; and, to top it off, he used the payment pin we gave him the morning before the move making the job appear as completed with Moving helpers. And now, this guy thinks he is going to dictate how much of a refund he will return to me and will do so only if I take down my negative posts. News flash John-- it is not going to happen. What this company did was fraudulent and for a company that prides itself of being in business over 10 years with being a top notch mover, they most certinly did not provide a very good moving experience. Moving is an extremely stressful event for most people. This company really made our lives hell and it cost us a lot of money in the end.