Description
Reviews
Penske has become a go-to choice for individuals and businesses seeking efficient and cost-effective transportation solutions. "Penske Truck Rental" is an integral part of the Penske brand, which encompasses a wide range of transportation services, including truck leasing, logistics, and fleet management. The truck rental division has earned a solid reputation for providing well-maintained vehicles and comprehensive support to facilitate smooth DIY moves for a diverse clientele.Penske's commitment to excellence is evident in its extensive network of rental locations, covering the United States, Canada, and parts of Europe. This widespread presence ensures accessibility for customers, making it convenient to rent a Penske truck for their moving needs. The company's user-friendly online platform further enhances the rental process, allowing customers to easily book their trucks, manage reservations, and access valuable resources for a seamless moving experience.
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Customer Name : Snezana Markovic
Posted at December 4th, 2017 11::12Subject :Clear Contract Terms Reduced Uncertainty
Comment : Understanding the rental agreement was simple due to clear contract terms. Staff explained expectations calmly and supported safe transport services. Equipment quality met standards associated with reliable moving services. The overall experience aligned with what customers expect when comparing top movers USA and rental providers. Transparency and helpful communication reduced stress and supported confident planning.
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Customer Name : Ivana Petrovic
Posted at September 6th, 2017 11::09Subject :Clear Rental Guidance Simplified Planning
Comment : Guidance provided during the rental process simplified planning considerably. Staff explained usage details clearly and supported safe moving solutions throughout preparation. Equipment quality met expectations for reliable moving services and transport security. The experience aligned well with what customers expect when comparing top moving companies USA. Clear communication and transparent terms supported a stress free moving approach. For those researching mover rankings USA this rental option felt dependable and professionally managed.
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Customer Name : Radmila Jankovic
Posted at June 12th, 2017 11::06Subject :Helpful Staff Explained Vehicle Controls
Comment : Explanations provided by staff made operating the vehicle straightforward. Controls were reviewed clearly which supported safe transport services. Equipment condition reflected quality relocation standards and reliable upkeep. The experience aligned with expectations seen when comparing top movers USA and rental providers. Clear communication and friendly guidance contributed to a stress free moving process that felt professionally managed.
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Customer Name : Milica Vukovic
Posted at April 18th, 2017 11::04Subject :Helpful Orientation Made Driving Easier
Comment : Orientation provided before departure made driving easier and more confident. Staff explained controls clearly and supported safe transport services. Vehicle condition reflected quality relocation standards and dependable maintenance. The experience aligned with what customers expect when reviewing trusted mover rankings USA. Clear guidance and friendly assistance contributed to a stress free moving process from start to finish.
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Customer Name : Milena Savic
Posted at January 30th, 2017 11::01Subject :Rental Staff Guidance Simplified Preparation
Comment : Guidance from rental staff simplified preparation and vehicle handling. Clear explanations supported safe moving solutions and efficient transport planning. Equipment quality reflected reliable moving services and professional standards. The overall experience aligned with expectations seen in moving company rankings and top movers USA research. Transparent terms and smooth processing reduced stress. For users exploring mover rankings USA this rental option felt dependable and easy to manage.
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Customer Name : Thierry Moulin
Posted at November 3rd, 2016 08::11Subject :On Time Pickup Supported Smooth Departure
Comment : Punctual pickup played a major role in starting the move calmly. Penske Truck Rental ensured the vehicle was prepared and ready at the scheduled time. Clear instructions supported safe moving solutions and efficient transport planning. Equipment quality reflected reliable moving services standards. The overall process aligned well with expectations seen in mover rankings USA. Transparent communication and organized procedures reduced stress and supported a smooth relocation experience.
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Customer Name : Benoit Caron
Posted at July 22nd, 2016 08::07Subject :Truck Size Selection Matched Load Needs
Comment : Choosing the right truck size made loading and transport far easier than expected. Penske Truck Rental offered clear guidance that supported safe moving solutions and efficient space use. The vehicle condition reflected reliable moving services and professional maintenance. Pickup instructions were straightforward and the process felt well organized. For customers reviewing mover rankings USA and trusted mover rankings USA this rental experience aligned with dependable logistics support and reduced relocation stress.
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Customer Name : Romain Lefevre
Posted at June 21st, 2016 08::06Subject :Truck Availability Helped Maintain Moving Timeline
Comment : Availability of the reserved truck helped maintain the planned moving timeline. Penske Truck Rental delivered dependable access that aligned with reliable moving services expectations. The pickup process was organized and instructions were easy to follow. Safe moving solutions were supported by well maintained equipment and clear guidance. Reliable transport services reduced uncertainty throughout the move. For customers reviewing mover rankings USA and trusted mover rankings USA this rental experience reflected dependable moving support and consistent operational quality.
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Customer Name : Julien Morel
Posted at April 12th, 2016 08::04Subject :Reliable Vehicle Access Supported Self Move
Comment : Access to a well maintained vehicle supported a smooth self move experience. Penske Truck Rental provided reliable truck availability that aligned with professional movers USA expectations for transport readiness. The pickup process was organized and instructions were clear. Safe moving solutions were supported by clean equipment and responsive staff. Reliable moving services combined with insured moving company coverage helped reduce stress. For users comparing mover rankings USA and trusted mover rankings USA this rental experience reflected dependable moving support.
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Customer Name : Guillaume Renard
Posted at January 9th, 2016 08::01Subject :Reserved Vehicle Was Ready As Promised
Comment : Availability of the reserved vehicle matched expectations and reduced planning stress. Penske Truck Rental ensured the truck was prepared on time and ready for immediate use. Clear instructions supported safe moving solutions and efficient transport planning. Equipment quality reflected reliable moving services and strong maintenance standards. For customers reviewing mover rankings USA and trusted mover rankings USA this rental experience reflected dependable logistical support and smooth execution from start to finish.
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Customer Name : John
Posted at October 26th, 2023 06::10Subject :I want to thank the Penske people for their kind dealing with us.
Comment : We rented a one-way truck for the standard 5 days. When we got to our destination they waived the $100 / day charge and let us use the truck for another week for free. I cant remember any company ever being so generous, so I want to thank the Penske people for their kind dealing with us. Also all the customer service reps were very friendly.
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Customer Name : Alex D.
Posted at July 22nd, 2022 12::07Subject :Unacceptable
Comment : Horrible customer service! Was stranded for 12 hours in Las Cruces, NM. Called the 24 hour roadside assistance number at least 15 times and never spoke to the same person and was told countless different ways they were planning to remedy my situation, all of which were lies! I WANT MY MONEY BACK!!
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Customer Name : Alex D.
Posted at July 22nd, 2022 12::07Subject :Unacceptable
Comment : Horrible customer service! Was stranded for 12 hours in Las Cruces, NM. Called the 24 hour roadside assistance number at least 15 times and never spoke to the same person and was told countless different ways they were planning to remedy my situation, all of which were lies! I WANT MY MONEY BACK!!
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Customer Name : John
Posted at February 27th, 2026 00::02Subject :Great move!
Comment : We rented a one-way truck for the standard 5 days. When we got to our destination they waived the $100 / day charge and let us use the truck for another week for free. I can't remember any company ever being so generous, so I want to thank the Penske people for their kind dealing with us. Also all the customer service reps were very friendly.
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Customer Name : Teresa
Posted at February 27th, 2026 00::02Subject :Thank you so much!
Comment : I would like to review the Penske Truck Rental on Stanley Gault in Louisville, KY. My customer service representative Rachael ** went above and beyond the call of duty for me and my situation. She gave me the best price for Penske rental that was over a 2-week period of time with a final one-way. I was able to call her anytime and I live in Brooksville FL but was renting from this specific Penske. Rachael provided 5-star service and professionalism for me throughout the process. She did the best she could with discounts and was able to help me to the very last day with coordinating the drop-off times and my work schedule. I had 100% service from her and I am recognizing her for the hard work and time she put into my contract. Thank you so much!
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