Moving Companies Latest Reviews
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Triple 7 Movers
30 days LATE and LOST HALF MY STUFF. UNTRUSTWORTHY and TERRIBLE MOVING EXPERIENCE.
30 days LATE and LOST HALF MY STUFF. UNTRUSTWORTHY and TERRIBLE MOVING EXPERIENCE. It took a month before my items arrived despite a contract that stated delivery within 14 days. Nobody knew where the truck was for several days after I called and complained. Half my stuff was lost and it seems like they didn’t even know they were supposed to deliver my stuff.
30 days LATE and LOST HALF MY STUFF. UNTRUSTWORTHY and TERRIBLE MOVING EXPERIENCE.
30 days LATE and LOST HALF MY STUFF. UNTRUSTWORTHY and TERRIBLE MOVING EXPERIENCE. It took a month before my items arrived despite a contract that stated delivery within 14 days. Nobody knew where the truck was for several days after I called and complained. Half my stuff was lost and it seems like they didn’t even know they were supposed to deliver my stuff.
Review By :
NoJuan
Date :
08/20/20
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Jack & Jeff Transfer
Property lost; no accountability
My wife and I employed Jeff and Jack Transfer (“JJT”) of Visalia, CA to move our household goods from our Exeter, CA home and to enter them into storage, anticipating a duration (for an overseas assignment) of several years. After our return to the United States we relocated to Arizona in April, 2020. During the nearly 5 years when our material was in storage, we paid JJT in full, regularly, by direct payment. Not all our belongings were properly received in Arizona, however. Three landscaping tools of significant value were stolen while are things were in the custody of JJT. Two of these are clearly shown (by JJT’s own documentation) to be missing, even at the point of entry into their warehouse in 2015! The third piece – which was essentially the base component for all three – was actually replaced by an inferior, non-operative tool; clearly, this was a deliberate attempt to hide the fact that the tool was stolen. Nevertheless, in addition to JJT’s documentation, I have fortunately retained clear documentation of all three tools and their original purchase. I calmly called JJT to explain the situation. They were initially sympathetic – and promptly provided me with a claim form template. I provided JJT with all the requested details, including the discrepancy in the documentation, the evidence of what was previously owned by me, and the picture of what we instead received. (In addition, it was clear from JJT’s warehouse documentation itself that the other two tool items were completely missing.) Based on fair market value of replacing these tools, I fully and properly documented the loss claim and requested reimbursement from JJT in the amount of $367 - submitted electronically to JJT on May 29, 2020. All requested backup information was also submitted at the same time. JJT confirmed receipt in full of these materials a few days later, and that everything needed had been properly included and submitted. She stated that everything was in order and would be properly processed expeditiously. Four weeks then passed without receiving or hearing anything; I again wrote to JJT. I was assured that full reimbursement had been sent out much earlier, and that “there must be a problem with the mail”. (We live in greater Phoenix and have had absolutely no problem with the US Mail otherwise.) The JJT representative further indicated that she would personally “…issue the new one [check] tomorrow” on July 2, 2020. I am quoting directly from the archive of emails that I have fully retained. Obviously, these three assurances were misleading and insincere. Now a full 100 days after the incomplete shipment arrived, and two months after the claim was fully submitted and acknowledged, and after three email assurances by JJT’s representative, nothing has been received. I wrote to JJT once more (fourth time) to plead for fair handling on July 14, 2020 – two weeks after the statement that a check was being sent out the next day – but this time my request was simply ignored. Clearly, JJT is not only deceptive in its practices, but also insincere and misleading in their business communications. Although it shouldn’t matter, the other frustrating component is the very small size of our legitimate claim relative to what we have paid JJT over the years – well over $10,000, always in full and on time. We paid for the moves immediately and in full, treating the movers on both ends generously as well. They could not have asked for a better customer. Nevertheless, they refuse to take responsibility for the theft of our tools in their custody, and in essence have bilked us out of $367. On top of their dishonesty, this is simply bad business. It is immensely frustrating to be treated in this way. I sincerely hope to help other consumers avoid this same experience. I respectfully recommend that you exercise their choices wisely – including simply avoiding Jeff and Jack Transfer of Visalia altogether.
Property lost; no accountability
My wife and I employed Jeff and Jack Transfer (“JJT”) of Visalia, CA to move our household goods from our Exeter, CA home and to enter them into storage, anticipating a duration (for an overseas assignment) of several years. After our return to the United States we relocated to Arizona in April, 2020. During the nearly 5 years when our material was in storage, we paid JJT in full, regularly, by direct payment. Not all our belongings were properly received in Arizona, however. Three landscaping tools of significant value were stolen while are things were in the custody of JJT. Two of these are clearly shown (by JJT’s own documentation) to be missing, even at the point of entry into their warehouse in 2015! The third piece – which was essentially the base component for all three – was actually replaced by an inferior, non-operative tool; clearly, this was a deliberate attempt to hide the fact that the tool was stolen. Nevertheless, in addition to JJT’s documentation, I have fortunately retained clear documentation of all three tools and their original purchase. I calmly called JJT to explain the situation. They were initially sympathetic – and promptly provided me with a claim form template. I provided JJT with all the requested details, including the discrepancy in the documentation, the evidence of what was previously owned by me, and the picture of what we instead received. (In addition, it was clear from JJT’s warehouse documentation itself that the other two tool items were completely missing.) Based on fair market value of replacing these tools, I fully and properly documented the loss claim and requested reimbursement from JJT in the amount of $367 - submitted electronically to JJT on May 29, 2020. All requested backup information was also submitted at the same time. JJT confirmed receipt in full of these materials a few days later, and that everything needed had been properly included and submitted. She stated that everything was in order and would be properly processed expeditiously. Four weeks then passed without receiving or hearing anything; I again wrote to JJT. I was assured that full reimbursement had been sent out much earlier, and that “there must be a problem with the mail”. (We live in greater Phoenix and have had absolutely no problem with the US Mail otherwise.) The JJT representative further indicated that she would personally “…issue the new one [check] tomorrow” on July 2, 2020. I am quoting directly from the archive of emails that I have fully retained. Obviously, these three assurances were misleading and insincere. Now a full 100 days after the incomplete shipment arrived, and two months after the claim was fully submitted and acknowledged, and after three email assurances by JJT’s representative, nothing has been received. I wrote to JJT once more (fourth time) to plead for fair handling on July 14, 2020 – two weeks after the statement that a check was being sent out the next day – but this time my request was simply ignored. Clearly, JJT is not only deceptive in its practices, but also insincere and misleading in their business communications. Although it shouldn’t matter, the other frustrating component is the very small size of our legitimate claim relative to what we have paid JJT over the years – well over $10,000, always in full and on time. We paid for the moves immediately and in full, treating the movers on both ends generously as well. They could not have asked for a better customer. Nevertheless, they refuse to take responsibility for the theft of our tools in their custody, and in essence have bilked us out of $367. On top of their dishonesty, this is simply bad business. It is immensely frustrating to be treated in this way. I sincerely hope to help other consumers avoid this same experience. I respectfully recommend that you exercise their choices wisely – including simply avoiding Jeff and Jack Transfer of Visalia altogether.
Review By :
Thomas Griffin
Date :
08/01/20
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Allstates Moving and Storage Inc
FRAUD
DO NOT I REPEAT DO NOT GO THRU THIS MOVING COMPANY. THEY RIP U OFF FROM THE VERY START. THEY GIVE U A GOOD QUOTE ACT LIKE THEY WILL PICK UP UR STUFF ASK U FOR 50 % OF THE MOVING COST AND U WILL NOT SEE THAT MONEY EVER AGAIN. THEY GIVE U 72 HOURS FROM BOOKING TO CANCEL OR UR DEPOSIT IS NON-REFUNDABLE. THEY DICK U AROUND TO GET U PAST THE 72 HOURS SO THEY CAN KEEP UR MONEY. A MOVER NEVER COMES AND THEY BULLS**T U THE WHOLE TIME
FRAUD
DO NOT I REPEAT DO NOT GO THRU THIS MOVING COMPANY. THEY RIP U OFF FROM THE VERY START. THEY GIVE U A GOOD QUOTE ACT LIKE THEY WILL PICK UP UR STUFF ASK U FOR 50 % OF THE MOVING COST AND U WILL NOT SEE THAT MONEY EVER AGAIN. THEY GIVE U 72 HOURS FROM BOOKING TO CANCEL OR UR DEPOSIT IS NON-REFUNDABLE. THEY DICK U AROUND TO GET U PAST THE 72 HOURS SO THEY CAN KEEP UR MONEY. A MOVER NEVER COMES AND THEY BULLS**T U THE WHOLE TIME
Review By :
Dawn M Alva
Date :
07/28/20
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Jack & Jeff Transfer
Property lost; no accountability
My wife and I employed Jeff and Jack Transfer (“JJT”) of Visalia, CA to move our household goods from our Exeter, CA home and to enter them into storage, anticipating a duration (for an overseas assignment) of several years. After our return to the United States we relocated to Arizona in April, 2020. During the nearly 5 years when our material was in storage, we paid JJT in full, regularly, by direct payment. Not all our belongings were properly received in Arizona, however. Three landscaping tools of significant value were stolen while are things were in the custody of JJT. Two of these are clearly shown (by JJT’s own documentation) to be missing, even at the point of entry into their warehouse in 2015! The third piece – which was essentially the base component for all three – was actually replaced by an inferior, non-operative tool; clearly, this was a deliberate attempt to hide the fact that the tool was stolen. Nevertheless, in addition to JJT’s documentation, I have fortunately retained clear documentation of all three tools and their original purchase. I calmly called JJT to explain the situation. They were initially sympathetic – and promptly provided me with a claim form template. I provided JJT with all the requested details, including the discrepancy in the documentation, the evidence of what was previously owned by me, and the picture of what we instead received. (In addition, it was clear from JJT’s warehouse documentation itself that the other two tool items were completely missing.) Based on fair market value of replacing these tools, I fully and properly documented the loss claim and requested reimbursement from JJT in the amount of $367 - submitted electronically to JJT on May 29, 2020. All requested backup information was also submitted at the same time. JJT confirmed receipt in full of these materials a few days later, and that everything needed had been properly included and submitted. She stated that everything was in order and would be properly processed expeditiously. Four weeks then passed without receiving or hearing anything; I again wrote to JJT. I was assured that full reimbursement had been sent out much earlier, and that “there must be a problem with the mail”. (We live in greater Phoenix and have had absolutely no problem with the US Mail otherwise.) The JJT representative further indicated that she would personally “…issue the new one [check] tomorrow” on July 2, 2020. I am quoting directly from the archive of emails that I have fully retained. Obviously, these three assurances were misleading and insincere. Now a full 100 days after the incomplete shipment arrived, and two months after the claim was fully submitted and acknowledged, and after three email assurances by JJT’s representative, nothing has been received. I wrote to JJT once more (fourth time) to plead for fair handling on July 14, 2020 – two weeks after the statement that a check was being sent out the next day – but this time my request was simply ignored. Clearly, JJT is not only deceptive in its practices, but also insincere and misleading in their business communications. Although it shouldn’t matter, the other frustrating component is the very small size of our legitimate claim relative to what we have paid JJT over the years – well over $10,000, always in full and on time. We paid for the moves immediately and in full, treating the movers on both ends generously as well. They could not have asked for a better customer. Nevertheless, they refuse to take responsibility for the theft of our tools in their custody, and in essence have bilked us out of $367. On top of their dishonesty, this is simply bad business. It is immensely frustrating to be treated in this way. I sincerely hope to help other consumers avoid this same experience. I respectfully recommend that you exercise their choices wisely – including simply avoiding Jeff and Jack Transfer of Visalia altogether.
Property lost; no accountability
My wife and I employed Jeff and Jack Transfer (“JJT”) of Visalia, CA to move our household goods from our Exeter, CA home and to enter them into storage, anticipating a duration (for an overseas assignment) of several years. After our return to the United States we relocated to Arizona in April, 2020. During the nearly 5 years when our material was in storage, we paid JJT in full, regularly, by direct payment. Not all our belongings were properly received in Arizona, however. Three landscaping tools of significant value were stolen while are things were in the custody of JJT. Two of these are clearly shown (by JJT’s own documentation) to be missing, even at the point of entry into their warehouse in 2015! The third piece – which was essentially the base component for all three – was actually replaced by an inferior, non-operative tool; clearly, this was a deliberate attempt to hide the fact that the tool was stolen. Nevertheless, in addition to JJT’s documentation, I have fortunately retained clear documentation of all three tools and their original purchase. I calmly called JJT to explain the situation. They were initially sympathetic – and promptly provided me with a claim form template. I provided JJT with all the requested details, including the discrepancy in the documentation, the evidence of what was previously owned by me, and the picture of what we instead received. (In addition, it was clear from JJT’s warehouse documentation itself that the other two tool items were completely missing.) Based on fair market value of replacing these tools, I fully and properly documented the loss claim and requested reimbursement from JJT in the amount of $367 - submitted electronically to JJT on May 29, 2020. All requested backup information was also submitted at the same time. JJT confirmed receipt in full of these materials a few days later, and that everything needed had been properly included and submitted. She stated that everything was in order and would be properly processed expeditiously. Four weeks then passed without receiving or hearing anything; I again wrote to JJT. I was assured that full reimbursement had been sent out much earlier, and that “there must be a problem with the mail”. (We live in greater Phoenix and have had absolutely no problem with the US Mail otherwise.) The JJT representative further indicated that she would personally “…issue the new one [check] tomorrow” on July 2, 2020. I am quoting directly from the archive of emails that I have fully retained. Obviously, these three assurances were misleading and insincere. Now a full 100 days after the incomplete shipment arrived, and two months after the claim was fully submitted and acknowledged, and after three email assurances by JJT’s representative, nothing has been received. I wrote to JJT once more (fourth time) to plead for fair handling on July 14, 2020 – two weeks after the statement that a check was being sent out the next day – but this time my request was simply ignored. Clearly, JJT is not only deceptive in its practices, but also insincere and misleading in their business communications. Although it shouldn’t matter, the other frustrating component is the very small size of our legitimate claim relative to what we have paid JJT over the years – well over $10,000, always in full and on time. We paid for the moves immediately and in full, treating the movers on both ends generously as well. They could not have asked for a better customer. Nevertheless, they refuse to take responsibility for the theft of our tools in their custody, and in essence have bilked us out of $367. On top of their dishonesty, this is simply bad business. It is immensely frustrating to be treated in this way. I sincerely hope to help other consumers avoid this same experience. I respectfully recommend that you exercise their choices wisely – including simply avoiding Jeff and Jack Transfer of Visalia altogether.
Review By :
Thomas Griffin
Date :
07/28/20
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Two Men and a Truck-Northwest Indiana
Unhappy with movers
I hired this company on 7/15/2020 for my move from Schererville to Hobart. I had a 2 bedroom apartment at Clarendale of Schererville. The moment the head mover walked into my apartment, he said he would need to charge me more than the original quote. I had all of my boxes in the bathroom ready to be moved. He took my bed, couch, chair, 3 stools and a day bed, plus my outdoor furniture and 2 bookcases. My daughter had to ask him to take an extra chair. He was rude and short with me. I paid over $800 and not 1 box was moved. He told my daughter I should hire a U-Haul truck because this company charged too much. If he didn't want to move me, then he should have let me know this at the time. I now have to rent a U-Haul truck and hire someone to move the remainder of my home within the next 48 hours. I would never suggest anyone use these movers. As for their 'Grandma Rule', apparently the head mover didn't take that class. The director at this facility was witness to the treatment I received and said this was the second time this had happened to a senior person. Just a note the 2 young guys helping were hardworking, but took a lot of abuse from the head guy.
Unhappy with movers
I hired this company on 7/15/2020 for my move from Schererville to Hobart. I had a 2 bedroom apartment at Clarendale of Schererville. The moment the head mover walked into my apartment, he said he would need to charge me more than the original quote. I had all of my boxes in the bathroom ready to be moved. He took my bed, couch, chair, 3 stools and a day bed, plus my outdoor furniture and 2 bookcases. My daughter had to ask him to take an extra chair. He was rude and short with me. I paid over $800 and not 1 box was moved. He told my daughter I should hire a U-Haul truck because this company charged too much. If he didn't want to move me, then he should have let me know this at the time. I now have to rent a U-Haul truck and hire someone to move the remainder of my home within the next 48 hours. I would never suggest anyone use these movers. As for their 'Grandma Rule', apparently the head mover didn't take that class. The director at this facility was witness to the treatment I received and said this was the second time this had happened to a senior person. Just a note the 2 young guys helping were hardworking, but took a lot of abuse from the head guy.
Review By :
Judith Whitcomb
Date :
07/16/20
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Colonial Moving & Storage
Terrible Experience- Avoid this Company. Liars and Thieves.
They seem organized up front, but CONTRACTED move out. The pick up team did $1000 in damage to the halls, which Colonial took no responsibility for. The contracted drop off date was missed, and with no warning, a mover showed up. ONE PERSON, not the pro team you'd imagine. Took hours and parts of my bed missing, making it unusable and mattress has folded in the truck- breaking the support. Colonial took no responsibility again! Then the mover extorted cash for a long haul- which is wasn't, and wouldn't put on the credit card for the move- and refused to leave until I paid him this cash. Have notified the BBB and escalated. Be smart, use another company as it's not actually Colonial that move you and they don't care
Terrible Experience- Avoid this Company. Liars and Thieves.
They seem organized up front, but CONTRACTED move out. The pick up team did $1000 in damage to the halls, which Colonial took no responsibility for. The contracted drop off date was missed, and with no warning, a mover showed up. ONE PERSON, not the pro team you'd imagine. Took hours and parts of my bed missing, making it unusable and mattress has folded in the truck- breaking the support. Colonial took no responsibility again! Then the mover extorted cash for a long haul- which is wasn't, and wouldn't put on the credit card for the move- and refused to leave until I paid him this cash. Have notified the BBB and escalated. Be smart, use another company as it's not actually Colonial that move you and they don't care
Review By :
Deborah Keller
Date :
07/08/20
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Moving of America
Great Movers
The BEST movers I have ever used. They were professional, respectful, treated my belongings as if they were their own. Nothing got broken or damaged. I highly Recommend them and will use them again.
Great Movers
The BEST movers I have ever used. They were professional, respectful, treated my belongings as if they were their own. Nothing got broken or damaged. I highly Recommend them and will use them again.
Review By :
Renee Morrison
Date :
07/03/20
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Gaelic Moving & Storage
DID NOT WEAR MASKS OR GLOVES DURING COVID
BEWARE! NO MASKS OR GLOVES WERE WORN DURING THIS MOVE !!!! !!! BEWARE ! TOO ADD I HAVE A 6 MONTH OLD BABY GIRL. SHAME ON YOU ! JUNE 30, 2020 MOVING SERVICE
DID NOT WEAR MASKS OR GLOVES DURING COVID
BEWARE! NO MASKS OR GLOVES WERE WORN DURING THIS MOVE !!!! !!! BEWARE ! TOO ADD I HAVE A 6 MONTH OLD BABY GIRL. SHAME ON YOU ! JUNE 30, 2020 MOVING SERVICE
Review By :
Zandra Drysdale
Date :
06/30/20
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Joyce Van Lines, Inc
Don’t handle antiques well and don’t honor insurance purchased.
Don’t use! I Purchased extra insurance and paid them to pack and unpack all of my goods. And moving my grandmothers dining room set into storage during COVID-19 lockdown, they broke a leg off the China cabinet. They then denied the claim arguing “Latent vice”. They claimed the leg was broken before the move, which it was not. For 20 years I China cabinet was in my home with Crystal and China. Prior to that it was in my mothers home for 20 years with China and Crystal. No broken leg until the movers got at it.
Don’t handle antiques well and don’t honor insurance purchased.
Don’t use! I Purchased extra insurance and paid them to pack and unpack all of my goods. And moving my grandmothers dining room set into storage during COVID-19 lockdown, they broke a leg off the China cabinet. They then denied the claim arguing “Latent vice”. They claimed the leg was broken before the move, which it was not. For 20 years I China cabinet was in my home with Crystal and China. Prior to that it was in my mothers home for 20 years with China and Crystal. No broken leg until the movers got at it.
Review By :
Jean A. O'Hare
Date :
06/28/20
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Sprint Van Lines
Completely alleviated the stress from moving
Lightening fast responses to a request for a quote on a last minute commercial move for our small business and very easy confirmation once we worked out the details. On time and very prepared. Did not waste a minute. We were worried about the offload on the other side as it was a smaller space but the team made sure to organize everything for us perfectly so we don't skip a beat and completely alleviated that stress!
Completely alleviated the stress from moving
Lightening fast responses to a request for a quote on a last minute commercial move for our small business and very easy confirmation once we worked out the details. On time and very prepared. Did not waste a minute. We were worried about the offload on the other side as it was a smaller space but the team made sure to organize everything for us perfectly so we don't skip a beat and completely alleviated that stress!
Review By :
Janene
Date :
06/21/20
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Four Paws Moving and Storage
WONDERFUL EXPERIENCE!
This is my third time using Four paws moving in 6 years. Each and every time, I have been impressed by their ability to go above and beyond the call of duty. The follow through with the various crews was seamless and I am so glad to have used them each and every time. I tell all my friends who are doing big moves to use Four paws moving.
WONDERFUL EXPERIENCE!
This is my third time using Four paws moving in 6 years. Each and every time, I have been impressed by their ability to go above and beyond the call of duty. The follow through with the various crews was seamless and I am so glad to have used them each and every time. I tell all my friends who are doing big moves to use Four paws moving.
Review By :
Thomas Griffin
Date :
06/18/20
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Four Paws Moving and Storage
Grateful we are
Four Paws Moving and Storage was truly professional and friendly. They arrived on time as we had asked them to and our house was cleared in a few hours. We were too annoyed with the whole moving thing but they turned it into an easy and smooth one. Everything was moved, stored and settled carefully. There was no damage to any of our items! Some of our antique pieces were almost fragile but they didn’t ignore those things. They packed them carefully too. I was impressed and have already recommended them among some of my friends.
Grateful we are
Four Paws Moving and Storage was truly professional and friendly. They arrived on time as we had asked them to and our house was cleared in a few hours. We were too annoyed with the whole moving thing but they turned it into an easy and smooth one. Everything was moved, stored and settled carefully. There was no damage to any of our items! Some of our antique pieces were almost fragile but they didn’t ignore those things. They packed them carefully too. I was impressed and have already recommended them among some of my friends.
Review By :
Leonard Newton
Date :
06/16/20
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Miracle Movers
WORST MOVING COMPANY - DON'T USE THEM!!!
Complaint to Better Business Bureau on 6/16 at 10:30AM: To whom it may concern: When I initially spoke to David Johnson at to New City Movers in May 2020, all was happy dandy, but when it was closer to my move date, he started dodging my calls, he claimed that he doesn't work on Friday's and asked Kelly in customer service called me to confirm my move date and pick up details. details. My moving Now company is City Movers, 4301 E Street, Lincoln NE 68510, Phone: (888) 907-1602, DOT #: 2365170 MC #: 836568 has emotionally distressed me for the past 5 days (from 6/12 - current). The movers were supposed to arrive on 6/15/2020 at 9AM, they showed up at 11:30AM. They stated that they are only responsible for certain items and will not be taking all of my items to the truck, neither would they assemble or disassemble any of my furniture which is apart of my initial contract!! The main moving guy and I got into a screaming match...he decided to call customer service from my patio and lied and said I was being belligerent, so when they called to speak to me, that conversation didn't go too well. Kelly in customer service started cursing and screaming at me that I need to pay $600 extra...because of shuttle service an cubic feet difderences......she also didn't tell me that I was sharing moving trucks with 2 other families. I almost had a gasket when I found out from Shay in Customer service. I agree to pay the extra $600 and specifically asked if there were any more charges that they are not telling me about...they said no...there's nothing else for you to pay! They also left the remainder of my items which were 20 pieces in my old apartment and said they were not responsible for taking it to my new place, and that I must call Donald Trump when I threaten to record them! The movers were to arrive in NY at between 1 - 3PM, but they arrived last night (same day of my move) at 9PM and demanding me to pay $200 more in CASH and I refused, so I called 911 immediately. They said this is a civil matter, but it will be recorded. I also called City Movers upon arrival and asked how long will it be before they deliver my items...I was told that Shay when the movers will be handling my account. She said she will find out the details and return my call. After 1 hour later.. I recalled he and she stated that she also had phone issues on 6/15th and claimed that their system had failed, so she called me from her personal phone at four zero four- eight two eight- zero three one zero to get nasty with me and hung up the phone in my ears several times and told me that I will have respect for her...because she deserve respect from everyone....I almost passed out...that conversation didn't go well...she dodged my calls and acted as if I didn't call her earlier..and she didn't know who she was speaking with. I was flabbergasted. I can't believe after a nasty day of emotionally distress from New City Movers they showed up yesterday, 6/15 at 9PM to deliver my furniture and items...who the heck delivers furniture from 1:30PM - 9PM....what were they all day?? Apparently they were busy delivery other people's furniture items ...I am literally shocked at this display. I am emotionally distressed 10 million percent. My blood pressure went through the roof and I almost ended up in the hospital from screaming matches with Kelly, Shay and the movers. While David Johnson was missing in action...because that's how they run their business....they all tried to get more money our of me. I am very sorry, I don't walk around with $200 cash to give any movers or delivery person at 9PM at night!! I wish them the best of luck because I plan to file a lawsuit if I don't receive my items asap. I WOULD NEVER RECOMMEND ANYONE TO NEW CITY MOVERS, New City Movers, 4301 E Street, Lincoln NE 68510, Phone: (888) 907-1602, DOT #: 2365170 MC #: 836568
WORST MOVING COMPANY - DON'T USE THEM!!!
Complaint to Better Business Bureau on 6/16 at 10:30AM: To whom it may concern: When I initially spoke to David Johnson at to New City Movers in May 2020, all was happy dandy, but when it was closer to my move date, he started dodging my calls, he claimed that he doesn't work on Friday's and asked Kelly in customer service called me to confirm my move date and pick up details. details. My moving Now company is City Movers, 4301 E Street, Lincoln NE 68510, Phone: (888) 907-1602, DOT #: 2365170 MC #: 836568 has emotionally distressed me for the past 5 days (from 6/12 - current). The movers were supposed to arrive on 6/15/2020 at 9AM, they showed up at 11:30AM. They stated that they are only responsible for certain items and will not be taking all of my items to the truck, neither would they assemble or disassemble any of my furniture which is apart of my initial contract!! The main moving guy and I got into a screaming match...he decided to call customer service from my patio and lied and said I was being belligerent, so when they called to speak to me, that conversation didn't go too well. Kelly in customer service started cursing and screaming at me that I need to pay $600 extra...because of shuttle service an cubic feet difderences......she also didn't tell me that I was sharing moving trucks with 2 other families. I almost had a gasket when I found out from Shay in Customer service. I agree to pay the extra $600 and specifically asked if there were any more charges that they are not telling me about...they said no...there's nothing else for you to pay! They also left the remainder of my items which were 20 pieces in my old apartment and said they were not responsible for taking it to my new place, and that I must call Donald Trump when I threaten to record them! The movers were to arrive in NY at between 1 - 3PM, but they arrived last night (same day of my move) at 9PM and demanding me to pay $200 more in CASH and I refused, so I called 911 immediately. They said this is a civil matter, but it will be recorded. I also called City Movers upon arrival and asked how long will it be before they deliver my items...I was told that Shay when the movers will be handling my account. She said she will find out the details and return my call. After 1 hour later.. I recalled he and she stated that she also had phone issues on 6/15th and claimed that their system had failed, so she called me from her personal phone at four zero four- eight two eight- zero three one zero to get nasty with me and hung up the phone in my ears several times and told me that I will have respect for her...because she deserve respect from everyone....I almost passed out...that conversation didn't go well...she dodged my calls and acted as if I didn't call her earlier..and she didn't know who she was speaking with. I was flabbergasted. I can't believe after a nasty day of emotionally distress from New City Movers they showed up yesterday, 6/15 at 9PM to deliver my furniture and items...who the heck delivers furniture from 1:30PM - 9PM....what were they all day?? Apparently they were busy delivery other people's furniture items ...I am literally shocked at this display. I am emotionally distressed 10 million percent. My blood pressure went through the roof and I almost ended up in the hospital from screaming matches with Kelly, Shay and the movers. While David Johnson was missing in action...because that's how they run their business....they all tried to get more money our of me. I am very sorry, I don't walk around with $200 cash to give any movers or delivery person at 9PM at night!! I wish them the best of luck because I plan to file a lawsuit if I don't receive my items asap. I WOULD NEVER RECOMMEND ANYONE TO NEW CITY MOVERS, New City Movers, 4301 E Street, Lincoln NE 68510, Phone: (888) 907-1602, DOT #: 2365170 MC #: 836568
Review By :
ALTHEA WOOLCOCK
Date :
06/16/20
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Four Paws Moving and Storage
No stress needed at all
I always thought moving companies are no good. Then I hired Four paws moving and storage that completely changed my mind. I got a hint of their efficiency when I called them first. Their customer service was very helpful and prompt. Their quote was unbeatable. The best part of their service was the movers. They were so punctual and efficient. The movers were so fast at the packing and loading process. The delivery was made on time and everything was in perfect condition. Many thanks to them and we would definitely recommend them to others.
No stress needed at all
I always thought moving companies are no good. Then I hired Four paws moving and storage that completely changed my mind. I got a hint of their efficiency when I called them first. Their customer service was very helpful and prompt. Their quote was unbeatable. The best part of their service was the movers. They were so punctual and efficient. The movers were so fast at the packing and loading process. The delivery was made on time and everything was in perfect condition. Many thanks to them and we would definitely recommend them to others.
Review By :
Allan Benson
Date :
06/13/20
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GM Van Lines-Local
Professional
Gm van lines was the most professional moving company I have dealt with. They sent some one out to give me an exact quote in advance. They were on time and did everything as described. It couldn't have been better. They called in advance of showing up. They made sure my things were ready and they protected my things. They. Are great. They handle it from A to Z. Thank you gm van lines for everything and god bless.
Professional
Gm van lines was the most professional moving company I have dealt with. They sent some one out to give me an exact quote in advance. They were on time and did everything as described. It couldn't have been better. They called in advance of showing up. They made sure my things were ready and they protected my things. They. Are great. They handle it from A to Z. Thank you gm van lines for everything and god bless.
Review By :
Jaimie
Date :
06/12/20
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Family Movers Express of South Florida
great workers
I called and spoke to George on 6/1. I was given an estimate of $1800 for my move with 3 guys and a 26 ft truck. No packing/unpacking services. My movers were Max and Gary. They were 5 minutes early when they arrived, and the first thing they did is to bring moving blankets in the house. They wrapped everything. When we go to the new house they unloaded and set up the furniture as I requested. They even cleaned up after themselves. I have already referred them to my Realtor. We ll be moving out of here in a year so we will use them again for sure
great workers
I called and spoke to George on 6/1. I was given an estimate of $1800 for my move with 3 guys and a 26 ft truck. No packing/unpacking services. My movers were Max and Gary. They were 5 minutes early when they arrived, and the first thing they did is to bring moving blankets in the house. They wrapped everything. When we go to the new house they unloaded and set up the furniture as I requested. They even cleaned up after themselves. I have already referred them to my Realtor. We ll be moving out of here in a year so we will use them again for sure
Review By :
mary sparks
Date :
06/05/20
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RockStar Pro Movers
Great Moving and Storage Company
Great moving and storage company. I highly recommend their services. The cost was in line with the other moving companies in our area. The moving team was on time and wore protective gear throughout the process.
Great Moving and Storage Company
Great moving and storage company. I highly recommend their services. The cost was in line with the other moving companies in our area. The moving team was on time and wore protective gear throughout the process.
Review By :
John Bush
Date :
05/27/20
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Fraudulent Documents and Damaged Belongings
Safebound prepared fraudulent documents and damaged our belongings during my family's move last July. In working through complaints with various consumer and government agencies, they have repeatedly accused me of lying (despite evidence to the contrary) and have offered only 8% of our moving costs in exchange for our silence. I believe the public deserves to hear about my experience and include it below. Safebound Logistics sent only one person to load our belongings (Mike P.), and we saw him damage a Paloma II dining table and Andover floor mirror, both from Crate
Review By :
Julian Bryson
Date :
05/26/20
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Rockstar Pro Movers
Careful Movers
Rockstar sent a professional team of movers that handled our move very well. There were no cost over runs or damage to our things. We highly recommend their services.
Careful Movers
Rockstar sent a professional team of movers that handled our move very well. There were no cost over runs or damage to our things. We highly recommend their services.
Review By :
Vladimir Samuelson
Date :
05/22/20
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Sprint Van Lines
They take pride in their work
I had a large move with lots of fragile items. The crew took their time and didn't rush in making sure everything was protected during packing and arriving. They were all very courteous and customer service minded which made a stressful situation more pleasant. If you want a moving company that takes pride in their work, I recommend Sprint Van Lines.
They take pride in their work
I had a large move with lots of fragile items. The crew took their time and didn't rush in making sure everything was protected during packing and arriving. They were all very courteous and customer service minded which made a stressful situation more pleasant. If you want a moving company that takes pride in their work, I recommend Sprint Van Lines.
Review By :
DeAngelo
Date :
05/20/20
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