Subject :overcharged

Comment : We used Bell for our move to Florida - big mistake. The final cost was more than our estimate and we initially did not know why because there was no itemized bill, but we had to pay to get our stuff. We had to call to get that final bill - they did not disclose on our estimate the additional charges for packing and UNpacking mattresses. Also charged for unpacking our TV which was not done. Only half the scheduled crew showed up to pack us up in Ohio, so it took 2 days rather than 1 and then of course, delayed getting to Florida causing us additional costs in lodging while waiting for them. Took and entire week to get here. The crew in Florida installed one headboard on backwards, and when told about it, they still did not install it property requiring my husband to remove it entirely and fix it after they left. He also had to tighten up the master headboard, and they did not attached the mirror to a dresser since they had misplaced the braces for it. Several items damaged. Complained to parent company (Wheaton) and locally, but no response.

Review :