Catherine Curp Vogel
· January 21, 2018
If I could give them a minus 5, I certainly would!
When Eugene came to my home to give me an estimate, I believed what he said. BOY, WAS I WRONG!! Every part of this move, after making the arrangements was HORRIBLE!!!
My move was a long distance move to the state of Washington. When my things arrived, they were DAMAGED HUGHLY. The movers put my hutch (both pieces) in the street. Unbeknownst to me, they picked up a rock from the street. When they put the two pieces together in the house. the rock was still attached and they made a GOUGE (not scratch) from front to back of my hutch. They tried to cover it by putting the top on the bottom incorrectly. When I straightened it out, I saw more gouges and some pretty deep scratches. There were about ten places where the finish had been knocked off. This was the tip of the iceberg. My dining table has scratches and gouges all over it. There were white markings on it. The table and hutch (just like all of my furniture) was in pristine shape. I am compulsive about taking care of my things. I had two other pieces in my dining room that also had multiple places where the finish was taken off. The estimates were $4280 to repair the dining room furniture.
The living room furniture is all antique. There were 5 places where a piece of wood was knocked off of the couch. The fabric was also separated from the frame in 4 places. I have a piano that was made in 1891. There were only two of these pianos made- EVER. It is very ornate. I have had it for 40 years. It was in pristine shape. It now has pieces of wood knocked off of it. It is no longer worth anywhere close to the $20,500 that it was estimated.
My king size headboard looked as though the bed frame was ripped off of it. There is now a 3 inch in diameter whole where the bed frame had been screwed into the headboard. My bedroom set is a mess! It is solid cherry wood. It has deep dents and pieces of finish knocked off in 14 places between the bed, 2 dressers and the night stand. There are multiple gouges (into the wood) and deep scratches. as well. My bedroom furniture alone will take $5200 to repair.
This was a first, AS I HAD NEVER SEEN MOVERS THROW MY PERSIAN RUGS IN THE STREET!! They were so careless, that they were dropping things all over the place. I found pieces from my foreign money collection and my match collection in the street, the driveway, and the garage. They really did not seem to care. They knocked the leg off of my grandmother's 100 year old desk. They did not look for it when asked to!
I have moved all over the world, and have moved probably 25 times in my life, and I HAVE NEVER HAD A MOVE THAT COMES ANYWHERE CLOSE TO THIS!! HE RUINED ALMOST EVERY PIECE OF FURNITURE I OWN!!
Now we come to the things that they lost. The most important thing that they lost was my wedding ring and 2 1/2 carat diamond engagement ring. My husband is deceased, so he cannot replace my rings and that makes them very special to me! I had had 4 jewelry boxes and I kept one with me. I lost the other four.
He lost large professionally framed pictures that I had bought in my travels. He lost pictures from: Saudi Arabia, Russia, France, Egypt, and Austria!
They also lost my dining room chandelier. I paid $800 for it more than 20 years ago. It was gorgeous! Eugene response was simply that there was nothing in the storage room. NO, I'M SORRY!! I got the impression that he really did not care at all!
After all of this loss, he offered me $2190 and complained that this was too much!!
USE GLOBAL MOVING SYSTEMS AT YOUR OWN RISK!