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Humboldt Storage & Moving Company Reviews & Ratings

Canton Commerce Center,100 New Boston Drive

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Phone: 781-821-8777
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Humboldt s commitment to easing people’s stress started over 100 years ago with a horse, a cart and the unrelenting wor k ethic of Harris Goldman. He started out delivering ice, but soon saw the opportunity to help transport the belongings of area families who were moving. He realized early on that moving can be stressful and always did his part to ensure a smooth transition for his customers. By 1950, Harris’ three sons were working for the family business, now called Humboldt Storage and Moving. Currently, Humboldt is under the guidance of the third Goldman generation, Howard and D’Arcy Goldman, and has become a nationally recognized, award-winning full-service moving company that ranks in the top 5 percent of United Van Lines agents.
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Hours of Operation:Mon-Fri 8:00AM-5:00PM, Sat 9:00AM-12:00PM Payment Options: N/A
USDOT No: #363405 MC-MC-87541

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Humboldt Storage & Moving Company Reviews
No. of Review : 1
Overall Review Rate :
Subject : ZERO communication during move - Reviewed by Charlie Gallo on 09/03/14
Review :
Look elsewhere, do yourself a favor.

They moved my 86 year old father from one assisted living facility in Andover MA to another facility near Charleston, South Carolina. Sales guy was very thorough and friendly, but that's where their service ENDS! They assigned us a move coordinator, so you think that you are in good hands. A JOKE, and a bad one. This guy never returns calls.

So he called me when they were packing up in Andover, MA (they were on time and good packers) and asked if the containers were there. I told him no, and he said he will look into why not and get back to me. He does not call back that day. I call him the next day and he apologizes for not getting back to me, and then tells me that the truck had broken down and they were loading the containers in the yard right now. He said he would check on it and call me back right away. He did not call me back at all.

My dads furniture was to be delivered to South Carolina on Wednesday 8/20/14, 6 days after packing. Seemed OK, but was hoping for sooner. The move coordinator is supposed to call the day before scheduled delivery to provide a two hour delivery window. Did not hear from him, so called him late Tuesday 8/19/14 and he informed us that there was a delay and hopefully it would be their Friday, but most likely Monday. Furious to say the least as there are so many more details that it will take an hour to write. We had to call him? So, Thursday 8/21/14 at 4:30 PM we get a call that the furniture will be delivered Friday 8/22/14 morning between 8:30 and 10:30. 10:30 comes and nothing, so we call the move coordinator and he tells us its on its way. SURE? Around 11:30 he calls to ask us how it's going and we inform him that no one has showed up. He said he will get right back to us. SURE?

Meanwhile we are stressing, called him a few times and into voice mail we go. Finally, about 2:00, they show up.

Their company slogan is relax and get moving, and every email you receive from them tells y
Rating :
Pick Up and Delivery
Moving From :
Massachusetts to South Carolina
Product Condition:
Good shape
Moving Cost :
Customer Service Satisfaction
Honesty :
Professionalism :
Communication :

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