Contact Information
(888)-USA-5001(408)970-9928/29
(408)-689-8012
Website: American-Choice-Van-Lines
Maps and Directions
American Choice Van Lines is committed to carry all your loads and make you move load free. We are proud member of American moving storage association abiding by the code of conduct, published tariffs, and participants in the arbitration program. With our proven quality process driven by customer responses to customer service surveys, we have built our reputation upon delivering the superior quality services at reasonable prices. Whether you are moving locally, nationally or globally, we coordinate all your moves from beginning to end. From the quoting stage to unloading your goods, we make sure your goods are reasonably quoted, carefully packed, gently handled and safely delivered to the final destination.
Additional Info| USDOT # | |
| MC # | |
| Payment Options | N/A |
| Membership | AMSA |
| Established Year | 2/1/2007 |
| Insurance | |
| Agent | N/A |
| Hours of Operation | N/A |
| Insurance Required? | Required: $750,000 |
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Customer Name : Sarah Collins
Posted at November 18th, 2024 14::11Subject :Organized moving crew
Comment : An organized moving crew that followed instructions closely, labeled boxes neatly, and delivered all items safely.
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Customer Name : Tomasz Zajac
Posted at January 18th, 2025 15::01Subject :Reliable and respectful
Comment : Reliable and respectful movers who took the time to protect each item. They made the relocation process incredibly easy.
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Customer Name : Richard Stone
Posted at October 17th, 2024 13::10Subject :Fantastic job
Comment : Fantastic job by their polite, hardworking team. They packed carefully and kept communication clear.
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Customer Name : Maya Thompson
Posted at August 17th, 2024 10::08Subject :Efficient and polite team
Comment : An efficient and polite moving team that handled everything responsibly. They communicated clearly and made the moving day comfortable and easy.
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Customer Name : Fatima Idrissi
Posted at February 17th, 2025 09::02Subject :Very careful movers
Comment : Very careful movers who double-checked fragile items and handled all belongings with precision. Excellent moving team.
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Customer Name : Mateo Vargas
Posted at December 16th, 2024 09::12Subject :Smooth and comfortable move
Comment : A smooth and comfortable move handled by an experienced team. Everything was packed securely, loaded safely, and delivered without a single issue.
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Customer Name : Hana Kim
Posted at September 15th, 2024 11::09Subject :Quality moving service
Comment : A quality moving service from beginning to end. Their movers worked responsibly and kept everything organized.
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Customer Name : Ariana Flores
Posted at September 15th, 2024 13::09Subject :Top-quality moving help
Comment : Top-quality moving help with professional communication and great care for all belongings. Everything arrived in excellent condition.
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Customer Name : Jan Novak
Posted at August 15th, 2024 11::08Subject :Friendly and helpful team
Comment : A friendly and helpful team that took care of every item and made the move far easier than expected.
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Customer Name : Chloe Adams
Posted at December 14th, 2024 15::12Subject :Dependable and honest movers
Comment : Dependable and honest movers who treated all belongings with respect and ensured everything arrived exactly as packed.
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Customer Name : Hiroshi Sato
Posted at November 14th, 2024 11::11Subject :Excellent moving experience
Comment : An excellent moving experience from start to finish. Their movers were respectful, efficient, and careful with our items, making the whole relocation completely stress-free.
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Customer Name : Ahmed Rashid
Posted at November 14th, 2024 13::11Subject :Very thoughtful movers
Comment : Very thoughtful movers who took extra care with fragile items and carefully transported everything.
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Customer Name : Olivia Becker
Posted at October 14th, 2024 11::10Subject :Attentive and helpful movers
Comment : Attentive, friendly, and helpful movers who ensured our move felt easy and stress free.
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Customer Name : Aisha Kamara
Posted at January 14th, 2025 14::01Subject :Very organized movers
Comment : Very organized movers who kept everything in order, labeled boxes properly, and ensured a smooth unloading process.
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Customer Name : Marco Rossi
Posted at February 13th, 2025 15::02Subject :Great teamwork
Comment : Great teamwork and excellent communication throughout the process. They worked hard and ensured nothing was damaged.
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Customer Name : Isabella Costa
Posted at December 12th, 2024 16::12Subject :Amazing service overall
Comment : Amazing service overall. They wrapped delicate items carefully, packed efficiently, and delivered everything exactly as expected.
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Customer Name : Paulo Santos
Posted at September 12th, 2024 09::09Subject :Pleasant experience
Comment : A pleasant moving experience with attentive, friendly, and highly efficient movers who ensured everything was protected.
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Customer Name : Noor Rahman
Posted at August 12th, 2024 09::08Subject :Very satisfied
Comment : Very satisfied with their friendly, organized, and efficient service. They protected every piece of furniture.
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Customer Name : Liam Foster
Posted at August 12th, 2024 09::08Subject :Great moving support
Comment : They provided excellent moving support from start to finish. The team worked smoothly, wrapped fragile items carefully, and kept the entire process organized and stress free.
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Customer Name : Hayden Wa
Posted at November 15th, 2021 04::11Subject :Used to be called Big City Movers
Comment : I guess they have different names to avoid terrible reviews but both companies have the same US DOT: 1732844 ICC MC: 634819 They have ABSURD hidden costs. They will charge you for quite literally every little tiny thing including the amount of steps it takes to get to your door from their truck. Not to mention, it took them over a month to arrive when they said it would be a week. Their customer service is trash and very unresponsive. When I finally (after weeks of calling and emailing everyday) talked to someone higher up they were rude and very unhelpful acting like it was my fault it had been a month and my stuff still hadn’t arrived. They offer a very attractive fee at first, but beware that is extremely inaccurate. I paid a $275 deposit and when the arrived gave them the rest with a check of $1,200. That was the deal I was told I would be receiving with their promotion. The movers arrived and were rude, disrespectful, and inconsiderate. Before they left they demanded I pay $200 more that had to be paid in cash for some bs fee that I still haven’t gotten an answer to what it was for. Also, the main guy pleaded with my boy friend if he had any weed he could buy before leaving. Very professional to beg the customer for drugs before driving all their belongings across the country, right? Then I get a call a few days later (when they were supposed to almost be to my new apartment)that they had to go to New Jersey to get a bigger truck because I had more than they thought, even though I listed every single thing I was taking long before they arrived to pick up my things. Not to mention, everything fit perfectly, even had extra room, when they left my apartment with my stuff. For this unnecessary idiotic detour, they asked for an additional very large sum of money. Their trip was supposed to be from DC to Austin, so why did they immediately head to New Jersey and then call me days later? If the truck was too small shouldn’t they have known and told me straight away before they even left my apartment? If it was too small how did everything fit perfectly when they left my apartment? It of course didn’t add up, but at this point I was moving in my new apartment in 2 days and needed my things. Then I got a call that I needed to pay an extra $1,094 total for additional services I had never been informed of. For instance one was a long distance fee because they didn’t realize the distance was longer than they thought (um do your research before???). When I said that was ridiculous and I wasn’t going to pay because they did not disclose any of these fees before,andquitefranklytheysoundedfake, they said they were going to keep my things in New Jersey (meaning they had been there doing nothing for days) until I agreed to pay. Fast forward a over a month after endless excuses and horrible customer service, they finally call and said they would arrive between 12pm and 3pm the following day. Well, I received a call at 7 am that they were at my building. I was at a friends house 30 minutes away and they yelled at me for having to wait. They were mad about having to wait 30 minutes when they showed up 5 hours earlier than they said they would. Half an hour they had to wait when I had been waiting over a month...mmk. I had to buy and sleep on an air mattress and rewear 4 outfits for over a month and the company did absolutely nothing to apologize or reimburse me. In fact, when they showed up and demanded I had to pay $600 more in cash for their “journey†from the loading dock to my third floor apartment. If I didn’t pay they said they would unload everything on the loading dock and I could take it up myself. What a joke. While unpacking I discovered They stole over $1000 from one of my moving boxes, shattered my mirror, cracked my glass bed side table, and ruined my head boarded it was covered in black grime. So, long story short this is an unreliable scam of a company.
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