Description
Reviews
Elephant Moving and Storage are not only skilled in the physical aspects of moving and storage but also prioritize delivering exceptional customer service. This dual proficiency ensures that every move and storage solution, whether residential or commercial, is executed with precision, care, and a focus on exceeding client expectations.Elephant Moving and Storage actively engages with the communities it serves. The company participates in local initiatives and charities, contributing to the well-being of the community and embodying a commitment to social responsibility.
Additional Info| USDOT # | |
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| Payment Options | Cash or Card |
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| Hours of Operation | Mon to Sun 8am - 8pm |
| Insurance Required? |
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Customer Name : Chris B
Posted at December 14th, 2020 12::12Subject :good service
Comment : Jason and Benjamin arrived on time as scheduled. Called in advance to notify us they were arriving. Fast efficient and polite white glove delivery of a brand-new mattress. Helped us move the old mattress out of the way. I read lots of negative reviews about this company and their service. Did not have that experience. I would say overall very good. Thanks elephant moving!
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Customer Name : Amanda G.
Posted at June 12th, 2021 11::06Subject :great service
Comment : First off the scheduling service in the office was amazing! i told them a date that i needed to be moved by and the accommodated as much as they possibly could! Movers arrived on the day of the move prompt and ready to go. We have very large heavy glass tables and they moved them with such ease a gentleness. Wrapped all our furniture in blankets and secured all boxes and bins! Jose and James made our moving day a walk in the park! i would definitely use this company again in a heart beat! Also i was quotes a 5 hr move and the guys got it done in 2.5 hrs! Such a speedy and relaxing process! FOR SOME REASON MY ORIGINAL REVIEW WAS PUT AS NOT RECOMMENDED. !
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Customer Name : Katarina Novak
Posted at September 9th, 2025 11::09Subject :Excellent experience overall
Comment : Overall experience left us grateful, because schedules were honored, belongings were protected, questions were answered kindly, and every stage from initial planning to final placement demonstrated professionalism, reliability, and real pride in their work.
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Customer Name : Joao Pereira
Posted at September 1st, 2025 11::09Subject :Challenging access handled well
Comment : Despite a long driveway and tricky access, the truck was positioned carefully, loading ramps secured, and pathways planned sensibly, allowing belongings to travel safely without damage, while keeping outdoor areas clean and orderly.
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Customer Name : Yasmin El-Farouk
Posted at August 24th, 2025 10::08Subject :Supportive with family needs
Comment : Our family felt genuinely supported because movers listened carefully to concerns about children’s rooms, sentimental pieces, and fragile artwork, then followed instructions exactly, helping the new home feel safe, familiar, and welcoming quickly.
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Customer Name : Takumi Sato
Posted at August 16th, 2025 10::08Subject :Steady pace, careful handling
Comment : Throughout the day the team kept a steady pace without rushing, took short breaks, stayed hydrated, and continued handling each item carefully, which protected our belongings and maintained a calm, positive atmosphere.
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Customer Name : Camila Herrera
Posted at August 8th, 2025 09::08Subject :Nice finishing touches in rooms
Comment : We noticed impressive attention to small details, like tightening loose chair legs, centering rugs, and adjusting bed positions, which made rooms feel finished and comfortable much sooner than we expected after a major move.
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Customer Name : Jennifer L.
Posted at February 8th, 2022 06::02Subject :This company is so terrible
Comment : This company is so terrible, I created a Yelp account just to leave this review. They were no shows on what is now three occasions. They do not pick up their phone or return calls. The one time someone picked up and put me on hold to check, I was on hold for over 20 minutes and was eventually hung up on. They have an item I paid for in their possession and they are failing to deliver my product and/or communicate about the status of my product (they are they sub contracted delivery company for Home Depot orders).
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Customer Name : Dmitri Orlov
Posted at July 31st, 2025 16::07Subject :Multi stop move ran smoothly
Comment : Multi stop logistics were handled smoothly, with timing updates between addresses, accurate inventory checks, and belongings staying secure inside the truck, so nothing was misplaced or delayed while coordinating keys and elevators.
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Customer Name : Selin Aydin
Posted at July 23rd, 2025 16::07Subject :Respectful movers, tidy building
Comment : Everyone on the crew was polite, greeted neighbors respectfully, held doors, and removed packing materials promptly, leaving common areas tidy and helping us maintain a good relationship with building staff during the transition.
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Customer Name : Hallie M.
Posted at July 20th, 2022 07::07Subject :good company
Comment : This company has been horrendous to deal with post-move. We have been trying to get reimbursed through their claim company - which they say they can not contact - for the damage to our TV and coffee table. It is been over 3 months with no update. I call frequently to try and get new information and am constantly met with a bad attitude on the other line and a lack of help. Additionally, the new place we moved into is a 3 minute drive from our old place but the company took over an hour to drive to us which added to our bill because they charge by the hour. DO NOT use this company if you do not want your time to be abused and your damaged items to never be reimbursed.
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Customer Name : Bruno Carvalho
Posted at July 15th, 2025 15::07Subject :Well coordinated crew and plan
Comment : The foreman reviewed each room carefully, confirmed fragile zones, and coordinated tasks clearly, which kept the crew focused, prevented confusion, and ensured nothing important was overlooked while boxes and furniture were being moved.
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Customer Name : Natalia Sokolova
Posted at July 7th, 2025 15::07Subject :Excellent guidance and updates
Comment : Guidance throughout the process was excellent, including reminder emails, arrival updates, and practical packing tips, so we never felt uncertain, and the move unfolded exactly according to the plan discussed during the initial consultation.
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Customer Name : Emre Kaya
Posted at June 29th, 2025 14::06Subject :Great handling of heavy pieces
Comment : Heavy items such as pianos, bookshelves, and large sofas were maneuvered skillfully around corners, through doorways, and along staircases, thanks to steady teamwork and protective padding that kept both belongings and buildings safe.
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Customer Name : Giulia Conti
Posted at June 21st, 2025 14::06Subject :Transparent pricing, no surprises
Comment : The quote felt fair, payment options were explained beforehand, and there were no hidden fees, giving us confidence we were working with a professional team that values transparency, reliability, and genuine respect for customers.
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Customer Name : Piotr Zielinski
Posted at June 13th, 2025 13::06Subject :Organized unloading and layout
Comment : We were impressed by how organized unloading felt, with boxes grouped by destination, furniture placed thoughtfully, and walkways kept clear, making it easy to move around, locate essentials, and start arranging each space comfortably.
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Customer Name : Soraya Benali
Posted at June 5th, 2025 13::06Subject :Patient crew, relaxed experience
Comment : The workers remained patient despite elevator queues and limited parking, adapting the schedule smoothly, communicating delays honestly, and still treating every item carefully, so the overall experience remained efficient, respectful, and surprisingly relaxed.
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Customer Name : Goran Petrovic
Posted at May 28th, 2025 12::05Subject :Packing help saved us hours
Comment : Packing assistance saved many hours, since kitchenware, clothing, books, and electronics were sorted into clearly labeled cartons, stacked logically by room, which meant we could resume normal routines soon after arriving at the new place.
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Customer Name : Lina Bergstrom
Posted at May 20th, 2025 12::05Subject :Protected belongings during rain
Comment : Rain started midway through loading, yet belongings stayed dry because pathways were covered, cartons shielded, and upholstered pieces wrapped securely, preventing moisture damage and leaving both origin and destination homes looking clean afterward.
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Customer Name : Hassan Jalili
Posted at May 12th, 2025 11::05Subject :Helpful planning before moving day
Comment : Customer service answered questions quickly before moving day, providing realistic timing, parking guidance, and packing suggestions, then the crew arrived prepared, worked steadily, and kept checking priorities so important items were always handled first.
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