They were HORRIBLE! Rude every minute of the experience, and of course, charged WAY more than they had initially said they would through a bunch of loopholes. All of that was pretty miserable, and of course we were at their mercy because none of this comes up until it's moving day and they aren't showing up, or they have your stuff and let you know that they found a way to charge over $500 more than was originally discussed (seriously, we had to pay a guy that was walking down the street $50 to help us move our things into the house because they refused to do it unless we paid them $500 more than was discussed). While all of that is horrible, it might just be the pains that come with dealing with a moving company, but the real kicker was that THEY LOST HALF OUR STUFF!! Seriously, at least 3 boxes and a huge coffee table (seriously, it's like a short dining room table) just didn't show up. We even wrote our names and address on all of the boxes just in case, but they found a way. Just as icing on the cake, to make a claim for the things that they just never bother to bring you have to fill out a form online and mail it to them, but fun fact, the page that the form is supposedly located on just says content not found. If you're thinking about hiring them I would say the easier way to go would be to just throw your stuff away now. Same result, but a lot cheaper and less headache.