We used Real Movers at the end of March. It was a costly nightmare. They lost items (one being a table base that essentially now made my patio set useless) and a box of glassware. They damaged a lot of my furniture and broke ton of my dishes. When I looked in their truck by boxes were sideways, upside down, etc. even though I had written fragile on them. The movers were 5 hours late showing up (so they started to move me at 8:00 p.m. in the dark). They finished at 10:30 p.m. so we had to spend an extra night in a hotel (another cost), which they promised to pay and of course didn't. They were 2 weeks late delivering my items. It left Florida the day after delivery was promised. And when they showed up 5 hours late they started to hit us with lots of extra charges ($500 worth). The foreman was hostile, rude and aggressive, especially toward my 85 year old mother. He threatened to walk off the job if we didn't comply with his demands. Because we had no options and needed to drive 1,300 miles within the next two days, we complied figuring we would work through the office. The office was amazing before the movers came but after they had our belongings they fell off the face of the earth. 20 phone calls and several e-mails went unanswered. They demanded cash before they would even take our items off their truck.
If you look on other web-sites, my story is similar to many others unfortunate situations (late, damages, rudeness, lots of extra charges, etc.).
I would question their incredible almost daily, 5 star positive reviews for the last 2 months. They seem to have all these positive reviews on several sites. Way more than any other company. You might want to question what company have you ever seen get a daily 5 star rating (sometimes 2 - 3 times a day)? Look at the dates carefully. One web site I viewed had a disclosure that their positive reviews were questionable because they had come from the same IP address.
I hope this review saves at least one person from the same disaster I incurred. I have reported them to the BBB.
I don't ever leave reviews that is how strongly I feel.