Moving Companies Latest Reviews
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Two Men And A Truck-Greenville-NC
Great
Two Men and a Truck sounds might sound weird but trust me they are one of the best movers that I have encountered with. I had to move a couple of days ago and I came across these guys in the web. They are very professional and the crew seems so dedicated and helpful. I had a happy moving experience with them. I was satisfied with their prices too. I’m sure these guys are very experienced. I would highly recommend them. I was glad that there were no damages to my items while moving. I was particularly worried about a few fragile articles. But they were delivered very safely and right on time. I would say, go for two men and a truck! Great job! I would gladly choose them again in the future if I ever need movers!
Great
Two Men and a Truck sounds might sound weird but trust me they are one of the best movers that I have encountered with. I had to move a couple of days ago and I came across these guys in the web. They are very professional and the crew seems so dedicated and helpful. I had a happy moving experience with them. I was satisfied with their prices too. I’m sure these guys are very experienced. I would highly recommend them. I was glad that there were no damages to my items while moving. I was particularly worried about a few fragile articles. But they were delivered very safely and right on time. I would say, go for two men and a truck! Great job! I would gladly choose them again in the future if I ever need movers!
Review By :
Michael
Date :
10/02/15
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Abba International, Inc
Smooth
Abba International is genuinely a great moving company. I’ve had the occasion to use their services a couple of times in the past. They have a really professional and experienced set of crew members who are willing to help you out in everything. They answer all your questions patiently and act according to your desires. They are very prompt and quick. I noticed that they were very punctual. I had no delays while using their services. I was able to have a trouble free moving experience because of them. I’m glad I chose them. I would highly recommend them to anyone. They offer the best service in the area. Great job guys!
Smooth
Abba International is genuinely a great moving company. I’ve had the occasion to use their services a couple of times in the past. They have a really professional and experienced set of crew members who are willing to help you out in everything. They answer all your questions patiently and act according to your desires. They are very prompt and quick. I noticed that they were very punctual. I had no delays while using their services. I was able to have a trouble free moving experience because of them. I’m glad I chose them. I would highly recommend them to anyone. They offer the best service in the area. Great job guys!
Review By :
Jeremih
Date :
10/10/14
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Lawrence Transportation Systems, Inc
Smooth
I had to relocate a few days ago from Wisconsin and I was in need of a decent packer and mover company. I came across Lawrence Transportation systems through a friend of mine. I have to say, excellent service! They were very professional and prompt in moving. They had all the equipments needed and the crew was the best that I have encountered so far. I’ve had a bad experience with a mover once before. I’m glad there was no repeat of such an incident. The price was very reasonable and was according to what i had in mind. I liked how the crew was able to deal with pressure and crisis management. I was very pleased with the service. I’m pretty sure I’d choose them in the future too.
Smooth
I had to relocate a few days ago from Wisconsin and I was in need of a decent packer and mover company. I came across Lawrence Transportation systems through a friend of mine. I have to say, excellent service! They were very professional and prompt in moving. They had all the equipments needed and the crew was the best that I have encountered so far. I’ve had a bad experience with a mover once before. I’m glad there was no repeat of such an incident. The price was very reasonable and was according to what i had in mind. I liked how the crew was able to deal with pressure and crisis management. I was very pleased with the service. I’m pretty sure I’d choose them in the future too.
Review By :
Jickson
Date :
10/10/14
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Zenith Van & Storage Co Inc
Glad we approached you!
Excellent service! I am so glad I chose the Zenith Van & storage for moving my stuff when I had to relocate. I was initially very troubled as I had chosen another mover and they failed to show up on time and didn’t respond well to my queries. I was so angry with their behavior that I cancelled at the last minute. So I had no idea if these guys were going to be any better. But I was so glad to see they were perfect. They have a really professional and experienced crew who assured me that it was their responsibility to take care of everything. I was amazed by their attitude really. It was in complete contrast with the previous movers. They were very prompt though on such a short notice and they moved my stuff very safely. Great job!
Glad we approached you!
Excellent service! I am so glad I chose the Zenith Van & storage for moving my stuff when I had to relocate. I was initially very troubled as I had chosen another mover and they failed to show up on time and didn’t respond well to my queries. I was so angry with their behavior that I cancelled at the last minute. So I had no idea if these guys were going to be any better. But I was so glad to see they were perfect. They have a really professional and experienced crew who assured me that it was their responsibility to take care of everything. I was amazed by their attitude really. It was in complete contrast with the previous movers. They were very prompt though on such a short notice and they moved my stuff very safely. Great job!
Review By :
James Smith
Date :
10/12/14
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Earle W Noyes & Sons Moving Specialists
Excellent!
Earle W Noyes & Sons had come to my rescue a few days ago when I had to move some furniture from my dad’s house to the new apartment that I bought. These guys were incredible with their warmth and friendly services. They were very dedicated in their jobs and I have to say this is the best mover that I have encountered so far. They sure do have a lot of experience. I could tell it from the way they packed and carried my items. They were very patient with me when I was being fussy about my stuff getting transported safely. I had them recommended by my dad’s friend. I actually called him up and thanked him for the recommendation. The prices were in my league too. The professionalism is really amazing. Glad I chose you guys! Thank you for your excellent services.
Excellent!
Earle W Noyes & Sons had come to my rescue a few days ago when I had to move some furniture from my dad’s house to the new apartment that I bought. These guys were incredible with their warmth and friendly services. They were very dedicated in their jobs and I have to say this is the best mover that I have encountered so far. They sure do have a lot of experience. I could tell it from the way they packed and carried my items. They were very patient with me when I was being fussy about my stuff getting transported safely. I had them recommended by my dad’s friend. I actually called him up and thanked him for the recommendation. The prices were in my league too. The professionalism is really amazing. Glad I chose you guys! Thank you for your excellent services.
Review By :
Richard
Date :
10/02/15
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AAA Insta-Move Inc
Keep up the work
AAA-Insta movers do move instantly! I had to make use of their services a few days ago while re-locating. I wasn’t sure that I would be able to find a perfect mover. I had gone through the websites of tons of movers before deciding on these guys. They seemed very professional and reasonably priced too and I was right. The crew was very experienced and professional. They never let the bad weather get in their way. I was amazed at how dedicated they were! They wouldn’t budge until they made sure they placed every single article in the right place. They were so warm and friendly. They readily agreed to every single whim of ours and never showed impatience even once. I was glad that there was no delay in my re- locating as I didn’t have a lot of time to spare. Great going AAA-Insta- Move Inc!
Keep up the work
AAA-Insta movers do move instantly! I had to make use of their services a few days ago while re-locating. I wasn’t sure that I would be able to find a perfect mover. I had gone through the websites of tons of movers before deciding on these guys. They seemed very professional and reasonably priced too and I was right. The crew was very experienced and professional. They never let the bad weather get in their way. I was amazed at how dedicated they were! They wouldn’t budge until they made sure they placed every single article in the right place. They were so warm and friendly. They readily agreed to every single whim of ours and never showed impatience even once. I was glad that there was no delay in my re- locating as I didn’t have a lot of time to spare. Great going AAA-Insta- Move Inc!
Review By :
Ana
Date :
10/01/15
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Modern Movers, Inc
Happy with their work
We had to re-locate in Florida a week ago. It was on such a short notice that I wasn’t sure I would be able to find decent movers. A friend of mine had suggested Modern movers earlier and remembering that, I decided to look them up on the internet. These guys have storage and warehousing facilities too! I never knew that. When I told them that it was on a very short notice, I expected that they would charge heavily for it. But I was so glad when I came to know about their prices. It was way too reasonable. They were very prompt in arriving and moving my stuff. I told them the boxes labeled ‘Fragile’ needed extra care while handling and they followed my direction right till the end. I was glad that I listened to my friend and chose the Modern movers. Great job guys!
Happy with their work
We had to re-locate in Florida a week ago. It was on such a short notice that I wasn’t sure I would be able to find decent movers. A friend of mine had suggested Modern movers earlier and remembering that, I decided to look them up on the internet. These guys have storage and warehousing facilities too! I never knew that. When I told them that it was on a very short notice, I expected that they would charge heavily for it. But I was so glad when I came to know about their prices. It was way too reasonable. They were very prompt in arriving and moving my stuff. I told them the boxes labeled ‘Fragile’ needed extra care while handling and they followed my direction right till the end. I was glad that I listened to my friend and chose the Modern movers. Great job guys!
Review By :
Christian
Date :
10/01/15
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Handled with Care Moving & Storage
Smart move
These movers own it up to their names! They are rightly named ‘Handled with care’. I had used different movers in the past but these guys are the best that I have ever used. I had a lot of glassware that required special attention while moving. I would have never forgiven them if any damage was to befall my glassware. Some of them were very expensive. The movers were so perfect in making sure nothing damaged my articles. I was so relieved when I unpacked to check the state of my glassware. They were as good as ever. This crew was the best that I’ve ever worked with. I was happy with the prices too. These guys are all- rounder. I would highly recommend them anytime.
Smart move
These movers own it up to their names! They are rightly named ‘Handled with care’. I had used different movers in the past but these guys are the best that I have ever used. I had a lot of glassware that required special attention while moving. I would have never forgiven them if any damage was to befall my glassware. Some of them were very expensive. The movers were so perfect in making sure nothing damaged my articles. I was so relieved when I unpacked to check the state of my glassware. They were as good as ever. This crew was the best that I’ve ever worked with. I was happy with the prices too. These guys are all- rounder. I would highly recommend them anytime.
Review By :
Harry
Date :
21/01/15
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Hercules Movers Inc-NJ
Comfortable move
I normally don’t take time off to write reviews but I have to give one for Hercules movers. I had to move on a very short notice a couple of weeks ago. I was sure I wouldn’t be able to find decent movers in such a short notice. I wasn’t expecting reasonable prices as it was on such a short notice and I was willing to pay whatever it took. But I am so glad to have come across Hercules! Not only were they very prompt in assigning their services, the prices were very reasonable too! The manager was so polite, answering all my questions patiently. I had expressed that it was absolutely necessary for me to move very shortly and I needed them on a short notice. And those guys agreed to it and ensured that I had a crew of movers right at the time when I had asked them to. I had a great experience with Hercules and I would definitely choose them if I need movers in the future too.
Comfortable move
I normally don’t take time off to write reviews but I have to give one for Hercules movers. I had to move on a very short notice a couple of weeks ago. I was sure I wouldn’t be able to find decent movers in such a short notice. I wasn’t expecting reasonable prices as it was on such a short notice and I was willing to pay whatever it took. But I am so glad to have come across Hercules! Not only were they very prompt in assigning their services, the prices were very reasonable too! The manager was so polite, answering all my questions patiently. I had expressed that it was absolutely necessary for me to move very shortly and I needed them on a short notice. And those guys agreed to it and ensured that I had a crew of movers right at the time when I had asked them to. I had a great experience with Hercules and I would definitely choose them if I need movers in the future too.
Review By :
Mike
Date :
21/12/14
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MGM Express Moving & Storage Inc
Hardworking staff
I had to make use of Mgm Express movers a couple of times so far. They were the best movers we had used so far. The crew is always so helpful and warm. They are willing to carry your boxes and place them wherever you tell them to. I was scared that they might scrape out paint off the walls while moving the boxes. But the walls were unscathed. They had carry a particularly heave piece of furniture 3 floors up the stairs as it wouldn’t fit through the elevator. But they were ever so polite in doing it and never complained once. I have to give credit to the crew for this. The first time I used Mgm, I was unsure as I had never used their services before. Now I’m glad I chose them. The prices are very good as compared to the other movers. My friend makes use of their storage service and she says that she has never encountered any problem with them so far. I would highly recommend Mgm to everyone.
Hardworking staff
I had to make use of Mgm Express movers a couple of times so far. They were the best movers we had used so far. The crew is always so helpful and warm. They are willing to carry your boxes and place them wherever you tell them to. I was scared that they might scrape out paint off the walls while moving the boxes. But the walls were unscathed. They had carry a particularly heave piece of furniture 3 floors up the stairs as it wouldn’t fit through the elevator. But they were ever so polite in doing it and never complained once. I have to give credit to the crew for this. The first time I used Mgm, I was unsure as I had never used their services before. Now I’m glad I chose them. The prices are very good as compared to the other movers. My friend makes use of their storage service and she says that she has never encountered any problem with them so far. I would highly recommend Mgm to everyone.
Review By :
Gilbert
Date :
21/11/14
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Amigo International, Inc
Job well Done
Amazing guys these Amigo movers! We had to use their services while moving some heavy stuff from our storage unit. They were literally willing to pack and move the items to every single room that we directed them to. I was so surprised to see how polite they were. They had some trouble moving one particular heavy and bulky article as the doorway was too narrow for it to fit in but the whole team came together and helped each other out. They eventually managed to bring out the box out of the doorway. I was so glad to see their professionalism. I’m pretty sure these guys have a lot of experience. I could tell from the manner they held and carried every single box. The crew was so friendly and polite. Amigo charged the most reasonable price for their service so we had to go with them and now I am glad I did. Great job guys!
Job well Done
Amazing guys these Amigo movers! We had to use their services while moving some heavy stuff from our storage unit. They were literally willing to pack and move the items to every single room that we directed them to. I was so surprised to see how polite they were. They had some trouble moving one particular heavy and bulky article as the doorway was too narrow for it to fit in but the whole team came together and helped each other out. They eventually managed to bring out the box out of the doorway. I was so glad to see their professionalism. I’m pretty sure these guys have a lot of experience. I could tell from the manner they held and carried every single box. The crew was so friendly and polite. Amigo charged the most reasonable price for their service so we had to go with them and now I am glad I did. Great job guys!
Review By :
Michelle
Date :
01/12/14
Rating :
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StarTrans International, Inc
Effortless Move
I had to use Startrans International while moving from Weirton a couple of weeks ago. We were finally moving to our dream house. My husband had a lot of paintings which were needed to be transported safely. I could only imagine his tension when they were loading the truck with those paintings. But I was relieved when his prized possessions were transported safely. I could literally hear his sigh of relief. We were so glad we chose Startrans. They were really professional in their manners. We had gone through a number of movers before choosing these guys. We had no idea they would be so perfect. The drive was very smooth. I presume they have experienced movers in their employment. Startrans is highly recommended if you want quick and problem – free movers.
Effortless Move
I had to use Startrans International while moving from Weirton a couple of weeks ago. We were finally moving to our dream house. My husband had a lot of paintings which were needed to be transported safely. I could only imagine his tension when they were loading the truck with those paintings. But I was relieved when his prized possessions were transported safely. I could literally hear his sigh of relief. We were so glad we chose Startrans. They were really professional in their manners. We had gone through a number of movers before choosing these guys. We had no idea they would be so perfect. The drive was very smooth. I presume they have experienced movers in their employment. Startrans is highly recommended if you want quick and problem – free movers.
Review By :
Lisa Frost
Date :
21/01/15
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Sureway Moving & Storage, Inc
Wonderful job
This is one of the best moving companies that I have come across. Sureway moving and storage provides excellent services. We had to move some prized possessions of ours and we were unsure of which movers to choose. A friend of mine suggested Sureway and the whole thing was hassle free. The movers were very professional with us and they made sure that they moved our possessions in a safe manner. We were worried about the heavy rainfall that it might hamper the movers but they never let it become an issue. I was so relieved to see my possessions being safely delivered in a dry state. The chances of that were very slim but Sureway made sure it happened. The charges were reasonable too. I am grateful to you guys. Thank you for the safe delivery. I would highly recommend Sureway to everyone.
Wonderful job
This is one of the best moving companies that I have come across. Sureway moving and storage provides excellent services. We had to move some prized possessions of ours and we were unsure of which movers to choose. A friend of mine suggested Sureway and the whole thing was hassle free. The movers were very professional with us and they made sure that they moved our possessions in a safe manner. We were worried about the heavy rainfall that it might hamper the movers but they never let it become an issue. I was so relieved to see my possessions being safely delivered in a dry state. The chances of that were very slim but Sureway made sure it happened. The charges were reasonable too. I am grateful to you guys. Thank you for the safe delivery. I would highly recommend Sureway to everyone.
Review By :
David Frost
Date :
20/10/14
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U-Haul Moving & Storage of Auburn
Worth it!
I had moved to Auburn a month ago with my family. We had chosen the U-Haul moving and storage for its services. The moving service provided by that company was very excellent. We had no trouble on the whole way. The drivers and the movers were polite with us and helped us well. I was happy to see that my possessions were transported in a safe manner. I was afraid of my glassware getting damaged but I was pleased to see that they remained unscathed. I was glad to see the moving truck arriving right on time. I would choose U-Haul in the future too if I ever need moving and transportation services. My ratings for this company would be the highest.
Worth it!
I had moved to Auburn a month ago with my family. We had chosen the U-Haul moving and storage for its services. The moving service provided by that company was very excellent. We had no trouble on the whole way. The drivers and the movers were polite with us and helped us well. I was happy to see that my possessions were transported in a safe manner. I was afraid of my glassware getting damaged but I was pleased to see that they remained unscathed. I was glad to see the moving truck arriving right on time. I would choose U-Haul in the future too if I ever need moving and transportation services. My ratings for this company would be the highest.
Review By :
Barman D
Date :
20/08/14
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Lippincott Van Lines
DO NOT USE LIPPINCOTT
Please see the attached pictures as words cannot explain how badly the ruined our stuff. $20,000 in damage, with no apology and no responsibility. We have had a nightmare experience with this company, top to bottom. The should be shut down. Please read on and spread the word. The morning of our move, Lippincott was supposed to arrive between 9 and 10. At 10 am I received a call saying they were not going to be able to move us that day! Ultimately, that afternoon, they were able to pull together what the manager called "the B team" and move some of our stuff out that day. They then showed up two days later, unannounced, to move the rest of the items. By the time they were finishing up on day two, I had this nagging feeling that these folks really were not very professional. I decided I had better purchase the additional insurance with a $250 deductible. Although guaranteeing me I was wasting my money and would not need it, their lead, Howie, marked the form for $250 deductible full replacement cost insurance and told me: sign here and initial here. I did. They stored our furniture for one month. When they delivered it to our new home, at least 70% of our furniture was ruined. Mattresses were dirty and had holes in them. Our six thousand dollar light yellow sectional couch was wet and had big black marks all over, every wooden bedframe was splintered and beat up. They literally broke a chunk out of a side table and glued it back together! Words cannot describe this damage. I will attempt to post pictures. The damage absolutely looks intentional. When I called to report the damage, they (a) did not apologize, (b) denied I had purchased insurance and (c) took no responsibility for anything. They demanded cash for services.
DO NOT USE LIPPINCOTT
Please see the attached pictures as words cannot explain how badly the ruined our stuff. $20,000 in damage, with no apology and no responsibility. We have had a nightmare experience with this company, top to bottom. The should be shut down. Please read on and spread the word. The morning of our move, Lippincott was supposed to arrive between 9 and 10. At 10 am I received a call saying they were not going to be able to move us that day! Ultimately, that afternoon, they were able to pull together what the manager called "the B team" and move some of our stuff out that day. They then showed up two days later, unannounced, to move the rest of the items. By the time they were finishing up on day two, I had this nagging feeling that these folks really were not very professional. I decided I had better purchase the additional insurance with a $250 deductible. Although guaranteeing me I was wasting my money and would not need it, their lead, Howie, marked the form for $250 deductible full replacement cost insurance and told me: sign here and initial here. I did. They stored our furniture for one month. When they delivered it to our new home, at least 70% of our furniture was ruined. Mattresses were dirty and had holes in them. Our six thousand dollar light yellow sectional couch was wet and had big black marks all over, every wooden bedframe was splintered and beat up. They literally broke a chunk out of a side table and glued it back together! Words cannot describe this damage. I will attempt to post pictures. The damage absolutely looks intentional. When I called to report the damage, they (a) did not apologize, (b) denied I had purchased insurance and (c) took no responsibility for anything. They demanded cash for services.
Review By :
Barbara E
Date :
20/08/13
Rating :
 Company Name :Â
 Subject :Â
 Comment :Â
AAA Insta-Move Inc
not so great
Because it was an hourly rate, they purposely took too long and I paid way too much money! The foreman was talking on his bluetooth device most of the time (which I am sure slowed things down) and I am guessing he took frequent smoking breaks, as he was a smoker. They broke a lamp, even though I specifically asked them if they would be extra careful with it, because I could have taken it in my car. They did wrap it in a blanket, but it still got chipped. Even after taking so long to unload, they did NOT put all the boxed in the proper places, and left them piled on top of each other, with no regard to which boxes were marked fragile, or the weight of them (i.e. I had to move heavy boxes from my garage into the proper room), after a 9 hour, $900 job! I still have boxes I cannot find! They did not ask me in advance how much stuff I had or come to give me an estimate. I was not happy with them and wish I had hired someone else.
not so great
Because it was an hourly rate, they purposely took too long and I paid way too much money! The foreman was talking on his bluetooth device most of the time (which I am sure slowed things down) and I am guessing he took frequent smoking breaks, as he was a smoker. They broke a lamp, even though I specifically asked them if they would be extra careful with it, because I could have taken it in my car. They did wrap it in a blanket, but it still got chipped. Even after taking so long to unload, they did NOT put all the boxed in the proper places, and left them piled on top of each other, with no regard to which boxes were marked fragile, or the weight of them (i.e. I had to move heavy boxes from my garage into the proper room), after a 9 hour, $900 job! I still have boxes I cannot find! They did not ask me in advance how much stuff I had or come to give me an estimate. I was not happy with them and wish I had hired someone else.
Review By :
Lia B
Date :
30/09/14
Rating :
 Company Name :Â
 Subject :Â
 Comment :Â
Two Men And A Truck-Greenville-NC
extremely bad experience
we had the worst experience with the company in our recent move. From the start, office support was rude and misinformed. However, the sales contact (Scott) assured all our concerns were taken care of. The movers showed up without being informed of the questions Scott had apparently addressed and then charged us for the services Scott had assured were included in the quote. The center manager, Edy, talked nicely when we demanded to talk to him but never got back to us regarding the rude employee he promised to investigate. Final charges were lower than the estimate but there was no descriptions/ line items provided for the charges. The moving crew assured the office would call us back regarding the damaged furniture as well as the line items and the original weight of the trucks but there is no response yet even after 10 days of the move. The crew was overall was very nice and polite except for one of the four who was actually doing the paperwork. With so much to move, we tried to stay out of the way as much as possible and went with the flow to maintain our sanity but we wont recommend their services to anyone. Items belonging together (parts, etc) were packed separately and its even more frustrating unpacking the stuff. ten days after the move, we are unable to place our coffee machine still! With the negative surveys sent back with the concerns, no one has bothered to get back to us.
extremely bad experience
we had the worst experience with the company in our recent move. From the start, office support was rude and misinformed. However, the sales contact (Scott) assured all our concerns were taken care of. The movers showed up without being informed of the questions Scott had apparently addressed and then charged us for the services Scott had assured were included in the quote. The center manager, Edy, talked nicely when we demanded to talk to him but never got back to us regarding the rude employee he promised to investigate. Final charges were lower than the estimate but there was no descriptions/ line items provided for the charges. The moving crew assured the office would call us back regarding the damaged furniture as well as the line items and the original weight of the trucks but there is no response yet even after 10 days of the move. The crew was overall was very nice and polite except for one of the four who was actually doing the paperwork. With so much to move, we tried to stay out of the way as much as possible and went with the flow to maintain our sanity but we wont recommend their services to anyone. Items belonging together (parts, etc) were packed separately and its even more frustrating unpacking the stuff. ten days after the move, we are unable to place our coffee machine still! With the negative surveys sent back with the concerns, no one has bothered to get back to us.
Review By :
Manisha
Date :
08/12/14
Rating :
 Company Name :Â
 Subject :Â
 Comment :Â
Compass Van Lines-TX
My experience with compass movers
I decided after bring a born and bred New Yorker my whole life to take the plunge and move to Austin.I found compass movers after doing research online. I called them and a very accommodating salesperson Avishai Peretz who listened to my needs helped me immensely. He wasnt pushy but did everything he could to help me.my move from New York to Texas was $2800.00 which was a lot less than I was quoted from other companies. They showed up on time were very professional and helped me to pack the delicate items I could not do for myself.Everything arrived on time and nothing was stolen lost damaged broken but in fine condition. I highly recommend this company to help with all your moving needs they were fabulous and I recommend the contact person Avishai Peretz he was great.
My experience with compass movers
I decided after bring a born and bred New Yorker my whole life to take the plunge and move to Austin.I found compass movers after doing research online. I called them and a very accommodating salesperson Avishai Peretz who listened to my needs helped me immensely. He wasnt pushy but did everything he could to help me.my move from New York to Texas was $2800.00 which was a lot less than I was quoted from other companies. They showed up on time were very professional and helped me to pack the delicate items I could not do for myself.Everything arrived on time and nothing was stolen lost damaged broken but in fine condition. I highly recommend this company to help with all your moving needs they were fabulous and I recommend the contact person Avishai Peretz he was great.
Review By :
Wendy Levitt
Date :
05/15/14
Rating :
 Company Name :Â
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A1 Discount Movers Houston
Professional movers
I got quotes from so many companies, but I stick with this moving company luckily. To be honest, they made my move perfect without any mistake. From start to finish they have helped in making every single piece of work with much care and passion. It was a wonderful move.
Professional movers
I got quotes from so many companies, but I stick with this moving company luckily. To be honest, they made my move perfect without any mistake. From start to finish they have helped in making every single piece of work with much care and passion. It was a wonderful move.
Review By :
JovansHerk
Date :
03/29/15
Rating :
 Company Name :Â
 Subject :Â
 Comment :Â
Blue Line Vanlines
HORRIBLE - PLEASE READ
Due to the nature of my profession as an engineer, I have moved my entire household 8 times over the years and this move was by far the worst, most unprofessional experience I have ever encountered. I received several quotes from various moving companies and Blue Line’s price was mid-range. A Blue Line representative came to my house to inventory my household items as the basis of a move estimate. The Blue Line representative, and several others that provided quotes indicated that my move would likely require a dedicated truck. I then received a Binding Price Based on the Inventory from the Blue Line Sales Representative via email. I told the representative that I did not want any surprises, such as price increases, theft, damage, etc. He told me that the employees all had undergone background checks, were experienced, professional and courteous. He said that the purpose of the BINDING PRICE BASED ON THE INVENTORY was to insure the price I paid would be the same as quoted in the estimate. He further said that the price he quoted based on the inventory plus some additional room. So since it was close to a full load, he decided to base the move price on a dedicated truck/trailer, and there would be room left over in the trailer. I also told him I did not want my household goods to be warehoused or otherwise double handled. He assured me that there would be no double handling. He said that the truck for my move would be loaded at my current residence and then driven to my new residence. What actually occurred was very different. The $2,210.83 deposit was paid prior to any service, as required by the contract I signed. I then scheduled the move dates. My experience in the past has been that a packing crew would pack my items, then a moving crew would load everything in a truck and drive to the new residence. I was told by the sales representative that packing would take no more than 2 days and the transit to my new residence would immediately follow, allowing 3 days for travel. The unloading and assembly of everything the packers disassembled and set up of my furniture would take 1 day at my new residence. On the day the movers were to arrive, I was to receive a call confirming the time the movers would be at my house to start packing. No call came, so at around 10:00 I called the Blue Line Sales representative to ask when they would arrive. He did not know, but said he would check into it. Packing & Loading: After several calls to the Blue Line sales office, a 3-man crew with a small box truck finally showed up, unannounced, at around 11:30 AM on 11/17/2014. The crew informed me that they pack and load into the small box trucks as they go. I called and emailed the sales representative to complain, but did not receive any response. Meanwhile, the crew started packing. At around 2:00 PM a second crew with another small box truck arrived and started packing and loading one of the trucks. I was told that this crew was the lead crew, with foreman. I informed the foreman that I was assured by the Blue Line sales representative that the truck that would deliver my goods would be the one that was loaded at my residence. He told me that there was no tractor-trailer truck available at the time, and that the small trucks would be off-loaded directly into a tractor-trailer and not into a warehouse. Needless to say, the goods were indeed off-loaded in a warehouse and held there. Attempted Theft/Professionalism After watching and speaking to several of the packing crew members, it was clear that they were not experienced movers. Some became exhausted very quickly and even admitted that they had just started in the business. Once during the packing process, I noticed an unopened bottle of expensive liquor was missing from a cabinet that had not yet been packed. I asked the crew if they knew anything about it, but they insisted that they did not. When I went into the garage, I noticed the bottle sitting just inside the truck behind some unassembled boxes leaning against the inside wall of the truck. I reached inside the truck and removed the bottle. I took the bottle in the house and again asked the crew if they knew who took the bottle, but no one admitted knowing anything. I then called the Blue Line sales office number and wrote an email to the sales representative telling them about the attempted theft. I was very concerned at that point and demanded copies of driver’s licenses and other identification for all 6 men at my home. No one ever responded at all. The foreman told me that his supervisor had been told of the incident, but offered no response. I could have told them to leave my premises and not return, but I had to get the move completed and get to work at some point. On the second day of packing and loading, the more experienced 3-man crews left with a partially loaded truck, leaving only 3 men to finish the job. They said that they had another job they had to do. Price Increase: Late on the evening of the first day the BL foreman, after walking through my home, told me the price was going to be more. He said that all of my household goods would not fit in a truck for delivery to my new residence. I explained my conversations with the sales representative, but the foreman said that this sort of thing happens all the time. He said that the sales people were simply brokers. He said that regardless of what the sales people said, it was going to cost a lot more than what was quoted. The foreman presented a new contract and began to fill it out and asked me to sign the forms without showing what the revised costs would be. He insisted that I sign it before they continue. I told him that I had already signed the estimate and was not told of any other contract that I would have to sign. He said that it was just an estimate and that he had the actual contract for me to sign. At that point I had both crews stop so that the situation could be rectified. Note that I had already paid the deposit, taken time off work at my new job in Texas and flown back to Pennsylvania to prepare for and supervise the move. I asked the foreman what would happen if I told them to stop and not move my goods. He told me that I would be charged for a local move. I was over a barrel. I now had to come up with an amount far above the Blue Line “BINDING PRICE” ($13,276.76 versus the new price of $20,015.20) before they would deliver my property. The additional charges indicated in the revised estimate were never discussed or indicated in the original estimate, such as the Overload Charge of 1110 cf. @ $3.52 per cf. ($3,907.20) based on a revised cubic foot estimate done by the packing/loading foreman; Additional Services: Bulky items ($1,500.00). The Binding Moving Estimate and inventory attached to the estimate clearly states that this only applies if an onsite visual inspection is not done. The onsite visual inspection and inventory was developed by a Blue Line representative prior to contract award. Poor Communication: I called the sales representative, as he was the only corporate contact I had, and told him what was happening. He assured me that my items as inventoried would easily fit in the truck with room left over and the cost would be what was quoted. Once, while trying to get someone to help rectify the situation, the “Sales” supervisor answered the phone when I called and asked me why I kept calling them. He told me that “Sales” had nothing else to do with it, and that I should call the “Operations” department. I told him I did not have a number for anyone else. The only had the phone number I had for Blue Line was the one I was calling and that only the sales representative had been in contact with me since the beginning. The angry sales supervisor gave me an 800 number and extension to file a complaint. I asked the foreman to let me speak to his supervisor, but he would not give me his number. I tried to contact the foreman’s supervisor, but he would not come to the phone, nor would he return my calls. The foreman went outside and called his supervisor to advise him of the situation. When he returned he said that his supervisor had said that if everything fit in the truck, that the price would be the same. I noted this conversation on the contract (one truck had been enough to bring my things to my current residence and I had since sold and given away many items, so I was confident everything would fit on the mover’s truck). At the end of loading my household goods onto three of the small box trucks. The packing was loose and two of the trucks left during the process without a full load. I was told they had to pick up another small move and deliver it, so they needed the space. At the end of the packing and loading, the foreman asked me for a tip in the amount of 15% and 20% of the revised contract price. I found this extremely unprofessional and inappropriate, since they had tried to steal from me, changed the price to almost double what was quoted, were never on time, and were inefficient, inexperienced movers. The crews came late (afternoon) each day and stayed until very late at night, sometimes 2:00 – 2:30 AM. Very inconvenient for me. Delivery Schedule: On 12/15/2014 a member of the Blue Line delivery crew finally called to tell me he would be leaving with my goods that day and would arrive at my new residence at 7:00 AM on 12/17/2014 to unload. He said it would take about 5 hours to unload and assemble everything. The truck finally arrived at my new residence at 6:30 PM on Thursday, December 18, 2014. I quickly took photos of the tractor, trailer and as much of the load as I could before any unloading began. They unloaded and began assembling furniture until around midnight. They dismissed the local helpers and spent the night in their truck outside my house. The next morning (12/19/2014) they completed assembling most of the furniture and some other items. Unloading / Household Goods Descriptive Inventory: After a brief wait for local help (4 men), the lead man, his helper and the 4 local men began unloading. The driver slept the entire time the unloading was occurring. The delivery crew lead man did not provide me with Household Goods Descriptive Inventory forms to check off items as they were unloaded. Instead, he simply asked me to direct the movers where to place the household goods. He said that he was behind schedule and needed to get the truck unloaded quickly so that he could get on his way. There was no way I could not have kept up with the rate at which 6 men were unloading my goods. At this point, after a month of sleeping on the floor, I was so glad to finally get my goods delivered, that I complied. They were simply unloading the truck and putting things in the house as fast as they could, wherever there was space. I tried to keep up and direct them, but it just went too fast. There was no attempt to unwrap anything, assemble it or place it. The directive by the lead man was to get the truck unloaded as quickly as possible. Late that night around midnight, unwrapping and assembly started. Although they assembled the furniture, he informed me that they would not assemble the garage shelving, as he said “it takes too long”. I had waited 29 calendar days for my goods to be delivered, with heavy damage and missing items. Damages: The lead man showed me a picture of one of my dining room chairs with a leg that had been completely broken off. He said that he had taken the photo at the warehouse. He wanted me to know that “he” didn’t do it, that it was that way when he picked it up. However, there was a lot of damage that easily became apparent once the furniture was unwrapped. On top of that, one of the dining room legs was broken during assembly at my new residence. I should point out that this is heavy, very expensive furniture. See attached photos. It would take a lot of force to break off the leg of a chair or table, which gives one a perspective as to the care and professionalism provided by the Blue Line movers. When the truck had been unloaded and it was time for the Blue Line crew to leave, the Blue Line lead man produced copies of the Household Goods Descriptive Inventory forms that had been developed at my previous residence during the packing and loading. The Blue Line lead man began to quickly check off every box on the inventory form himself without asking me to verify what was actually unloaded and the condition it was in. As he finished checking off the boxes on each sheet he told me to sign them. I was so overwhelmed and frustrated with the whole ordeal that I didn’t notice the “WARNING” requiring that I count the items and verify the loss or damage, so I simply signed the forms. The Blue Line lead man did not provide me with a copy of those same forms he was to sign as well, so the copies I have are only signed by me. I could not have verified loss, damage, delivery of all items at that point, as everything moved very quickly and my house was a jungle of boxes and other items. Also, many of the damaged items were still in boxes, and I wasn’t sure what was boxed and what was not. For instance, we discovered that many of the “legs” that were listed on the inventory form, were placed in boxes. Fragile items such as lamp stands, glass table tops and pictures were also in boxes, and later discovered to be broken or otherwise damaged. I did note that my 2-wheel dolly (hand truck) that I had at my previous residence was missing. I was afraid it would come up missing which is why I asked about it. The delivery crew told me they had not seen it. I later found out that several other things were missing. Several days later, after I had unpacked all the boxes, I discovered that my gasoline operated weed eater, chain saw, portrait of Marilyn Monroe and other items were missing. Reconciliation: I calculated the cubic foot capacity of a 53’ trailer (53’L x8’W x 10’H) at 4,240 cubic feet. Yet the packing / loading foreman had charged me for 4,825 cubic feet, which could not possibly fit in the truck that delivered my goods. Of course, I had no choice but to pay the new estimated price prior to unloading. In addition, I measured the empty space in the back of the trailer holding extra blankets, hand trucks, etc. This space measured 8 feet (640 cubic feet). One of the local men told me that there was another load on the truck behind mine that took up another 10 feet (800 cubic feet) of truck space. I saw the load but was not allowed to enter the truck to measure it. I’ll take the word of the local man who saw it up close while helping to unload the truck. All considered, a total of 1,440 cubic feet (18’L x 8’W x 10’H) was not used for my load. Therefore, my load would have only taken up roughly 2,800 cubic feet in the 53’ – 4,240 cubic foot trailer. However, before all the misrepresentations occurred, I agreed to the Blue Line price quoted of $13,117.29. In the end, I was actually charged $20,015.20. Therefore, I believe I am entitled to a refund of the overcharge in the amount of $6,897.91 In addition to the refund identified and justified above, I would also like to be reimbursed for damaged and missing goods, as well as a written apology for the complete disregard for my schedule, the attempted theft of my property, the items that are now missing, treating my property so poorly, the lack of professionalism, the non-existent communication / response to my calls and emails after the deposit was paid, and the related mental anguish of dealing with what should have been a professional move. David Harris - 713-234-7777
HORRIBLE - PLEASE READ
Due to the nature of my profession as an engineer, I have moved my entire household 8 times over the years and this move was by far the worst, most unprofessional experience I have ever encountered. I received several quotes from various moving companies and Blue Line’s price was mid-range. A Blue Line representative came to my house to inventory my household items as the basis of a move estimate. The Blue Line representative, and several others that provided quotes indicated that my move would likely require a dedicated truck. I then received a Binding Price Based on the Inventory from the Blue Line Sales Representative via email. I told the representative that I did not want any surprises, such as price increases, theft, damage, etc. He told me that the employees all had undergone background checks, were experienced, professional and courteous. He said that the purpose of the BINDING PRICE BASED ON THE INVENTORY was to insure the price I paid would be the same as quoted in the estimate. He further said that the price he quoted based on the inventory plus some additional room. So since it was close to a full load, he decided to base the move price on a dedicated truck/trailer, and there would be room left over in the trailer. I also told him I did not want my household goods to be warehoused or otherwise double handled. He assured me that there would be no double handling. He said that the truck for my move would be loaded at my current residence and then driven to my new residence. What actually occurred was very different. The $2,210.83 deposit was paid prior to any service, as required by the contract I signed. I then scheduled the move dates. My experience in the past has been that a packing crew would pack my items, then a moving crew would load everything in a truck and drive to the new residence. I was told by the sales representative that packing would take no more than 2 days and the transit to my new residence would immediately follow, allowing 3 days for travel. The unloading and assembly of everything the packers disassembled and set up of my furniture would take 1 day at my new residence. On the day the movers were to arrive, I was to receive a call confirming the time the movers would be at my house to start packing. No call came, so at around 10:00 I called the Blue Line Sales representative to ask when they would arrive. He did not know, but said he would check into it. Packing & Loading: After several calls to the Blue Line sales office, a 3-man crew with a small box truck finally showed up, unannounced, at around 11:30 AM on 11/17/2014. The crew informed me that they pack and load into the small box trucks as they go. I called and emailed the sales representative to complain, but did not receive any response. Meanwhile, the crew started packing. At around 2:00 PM a second crew with another small box truck arrived and started packing and loading one of the trucks. I was told that this crew was the lead crew, with foreman. I informed the foreman that I was assured by the Blue Line sales representative that the truck that would deliver my goods would be the one that was loaded at my residence. He told me that there was no tractor-trailer truck available at the time, and that the small trucks would be off-loaded directly into a tractor-trailer and not into a warehouse. Needless to say, the goods were indeed off-loaded in a warehouse and held there. Attempted Theft/Professionalism After watching and speaking to several of the packing crew members, it was clear that they were not experienced movers. Some became exhausted very quickly and even admitted that they had just started in the business. Once during the packing process, I noticed an unopened bottle of expensive liquor was missing from a cabinet that had not yet been packed. I asked the crew if they knew anything about it, but they insisted that they did not. When I went into the garage, I noticed the bottle sitting just inside the truck behind some unassembled boxes leaning against the inside wall of the truck. I reached inside the truck and removed the bottle. I took the bottle in the house and again asked the crew if they knew who took the bottle, but no one admitted knowing anything. I then called the Blue Line sales office number and wrote an email to the sales representative telling them about the attempted theft. I was very concerned at that point and demanded copies of driver’s licenses and other identification for all 6 men at my home. No one ever responded at all. The foreman told me that his supervisor had been told of the incident, but offered no response. I could have told them to leave my premises and not return, but I had to get the move completed and get to work at some point. On the second day of packing and loading, the more experienced 3-man crews left with a partially loaded truck, leaving only 3 men to finish the job. They said that they had another job they had to do. Price Increase: Late on the evening of the first day the BL foreman, after walking through my home, told me the price was going to be more. He said that all of my household goods would not fit in a truck for delivery to my new residence. I explained my conversations with the sales representative, but the foreman said that this sort of thing happens all the time. He said that the sales people were simply brokers. He said that regardless of what the sales people said, it was going to cost a lot more than what was quoted. The foreman presented a new contract and began to fill it out and asked me to sign the forms without showing what the revised costs would be. He insisted that I sign it before they continue. I told him that I had already signed the estimate and was not told of any other contract that I would have to sign. He said that it was just an estimate and that he had the actual contract for me to sign. At that point I had both crews stop so that the situation could be rectified. Note that I had already paid the deposit, taken time off work at my new job in Texas and flown back to Pennsylvania to prepare for and supervise the move. I asked the foreman what would happen if I told them to stop and not move my goods. He told me that I would be charged for a local move. I was over a barrel. I now had to come up with an amount far above the Blue Line “BINDING PRICE” ($13,276.76 versus the new price of $20,015.20) before they would deliver my property. The additional charges indicated in the revised estimate were never discussed or indicated in the original estimate, such as the Overload Charge of 1110 cf. @ $3.52 per cf. ($3,907.20) based on a revised cubic foot estimate done by the packing/loading foreman; Additional Services: Bulky items ($1,500.00). The Binding Moving Estimate and inventory attached to the estimate clearly states that this only applies if an onsite visual inspection is not done. The onsite visual inspection and inventory was developed by a Blue Line representative prior to contract award. Poor Communication: I called the sales representative, as he was the only corporate contact I had, and told him what was happening. He assured me that my items as inventoried would easily fit in the truck with room left over and the cost would be what was quoted. Once, while trying to get someone to help rectify the situation, the “Sales” supervisor answered the phone when I called and asked me why I kept calling them. He told me that “Sales” had nothing else to do with it, and that I should call the “Operations” department. I told him I did not have a number for anyone else. The only had the phone number I had for Blue Line was the one I was calling and that only the sales representative had been in contact with me since the beginning. The angry sales supervisor gave me an 800 number and extension to file a complaint. I asked the foreman to let me speak to his supervisor, but he would not give me his number. I tried to contact the foreman’s supervisor, but he would not come to the phone, nor would he return my calls. The foreman went outside and called his supervisor to advise him of the situation. When he returned he said that his supervisor had said that if everything fit in the truck, that the price would be the same. I noted this conversation on the contract (one truck had been enough to bring my things to my current residence and I had since sold and given away many items, so I was confident everything would fit on the mover’s truck). At the end of loading my household goods onto three of the small box trucks. The packing was loose and two of the trucks left during the process without a full load. I was told they had to pick up another small move and deliver it, so they needed the space. At the end of the packing and loading, the foreman asked me for a tip in the amount of 15% and 20% of the revised contract price. I found this extremely unprofessional and inappropriate, since they had tried to steal from me, changed the price to almost double what was quoted, were never on time, and were inefficient, inexperienced movers. The crews came late (afternoon) each day and stayed until very late at night, sometimes 2:00 – 2:30 AM. Very inconvenient for me. Delivery Schedule: On 12/15/2014 a member of the Blue Line delivery crew finally called to tell me he would be leaving with my goods that day and would arrive at my new residence at 7:00 AM on 12/17/2014 to unload. He said it would take about 5 hours to unload and assemble everything. The truck finally arrived at my new residence at 6:30 PM on Thursday, December 18, 2014. I quickly took photos of the tractor, trailer and as much of the load as I could before any unloading began. They unloaded and began assembling furniture until around midnight. They dismissed the local helpers and spent the night in their truck outside my house. The next morning (12/19/2014) they completed assembling most of the furniture and some other items. Unloading / Household Goods Descriptive Inventory: After a brief wait for local help (4 men), the lead man, his helper and the 4 local men began unloading. The driver slept the entire time the unloading was occurring. The delivery crew lead man did not provide me with Household Goods Descriptive Inventory forms to check off items as they were unloaded. Instead, he simply asked me to direct the movers where to place the household goods. He said that he was behind schedule and needed to get the truck unloaded quickly so that he could get on his way. There was no way I could not have kept up with the rate at which 6 men were unloading my goods. At this point, after a month of sleeping on the floor, I was so glad to finally get my goods delivered, that I complied. They were simply unloading the truck and putting things in the house as fast as they could, wherever there was space. I tried to keep up and direct them, but it just went too fast. There was no attempt to unwrap anything, assemble it or place it. The directive by the lead man was to get the truck unloaded as quickly as possible. Late that night around midnight, unwrapping and assembly started. Although they assembled the furniture, he informed me that they would not assemble the garage shelving, as he said “it takes too long”. I had waited 29 calendar days for my goods to be delivered, with heavy damage and missing items. Damages: The lead man showed me a picture of one of my dining room chairs with a leg that had been completely broken off. He said that he had taken the photo at the warehouse. He wanted me to know that “he” didn’t do it, that it was that way when he picked it up. However, there was a lot of damage that easily became apparent once the furniture was unwrapped. On top of that, one of the dining room legs was broken during assembly at my new residence. I should point out that this is heavy, very expensive furniture. See attached photos. It would take a lot of force to break off the leg of a chair or table, which gives one a perspective as to the care and professionalism provided by the Blue Line movers. When the truck had been unloaded and it was time for the Blue Line crew to leave, the Blue Line lead man produced copies of the Household Goods Descriptive Inventory forms that had been developed at my previous residence during the packing and loading. The Blue Line lead man began to quickly check off every box on the inventory form himself without asking me to verify what was actually unloaded and the condition it was in. As he finished checking off the boxes on each sheet he told me to sign them. I was so overwhelmed and frustrated with the whole ordeal that I didn’t notice the “WARNING” requiring that I count the items and verify the loss or damage, so I simply signed the forms. The Blue Line lead man did not provide me with a copy of those same forms he was to sign as well, so the copies I have are only signed by me. I could not have verified loss, damage, delivery of all items at that point, as everything moved very quickly and my house was a jungle of boxes and other items. Also, many of the damaged items were still in boxes, and I wasn’t sure what was boxed and what was not. For instance, we discovered that many of the “legs” that were listed on the inventory form, were placed in boxes. Fragile items such as lamp stands, glass table tops and pictures were also in boxes, and later discovered to be broken or otherwise damaged. I did note that my 2-wheel dolly (hand truck) that I had at my previous residence was missing. I was afraid it would come up missing which is why I asked about it. The delivery crew told me they had not seen it. I later found out that several other things were missing. Several days later, after I had unpacked all the boxes, I discovered that my gasoline operated weed eater, chain saw, portrait of Marilyn Monroe and other items were missing. Reconciliation: I calculated the cubic foot capacity of a 53’ trailer (53’L x8’W x 10’H) at 4,240 cubic feet. Yet the packing / loading foreman had charged me for 4,825 cubic feet, which could not possibly fit in the truck that delivered my goods. Of course, I had no choice but to pay the new estimated price prior to unloading. In addition, I measured the empty space in the back of the trailer holding extra blankets, hand trucks, etc. This space measured 8 feet (640 cubic feet). One of the local men told me that there was another load on the truck behind mine that took up another 10 feet (800 cubic feet) of truck space. I saw the load but was not allowed to enter the truck to measure it. I’ll take the word of the local man who saw it up close while helping to unload the truck. All considered, a total of 1,440 cubic feet (18’L x 8’W x 10’H) was not used for my load. Therefore, my load would have only taken up roughly 2,800 cubic feet in the 53’ – 4,240 cubic foot trailer. However, before all the misrepresentations occurred, I agreed to the Blue Line price quoted of $13,117.29. In the end, I was actually charged $20,015.20. Therefore, I believe I am entitled to a refund of the overcharge in the amount of $6,897.91 In addition to the refund identified and justified above, I would also like to be reimbursed for damaged and missing goods, as well as a written apology for the complete disregard for my schedule, the attempted theft of my property, the items that are now missing, treating my property so poorly, the lack of professionalism, the non-existent communication / response to my calls and emails after the deposit was paid, and the related mental anguish of dealing with what should have been a professional move. David Harris - 713-234-7777
Review By :
David Harris
Date :
03/02/15
Rating :
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