Austin Van & Storages master "Quality Control" program is unsurpassed in the moving/storage industry. Utilizing an ultramodern computerization system, Austin Van & Storage is able to monitor every facet of the shipping status of your transported belongings. You are assigned a toll-free number with a "Personal Coordinator" who is available to help you in every possible way, to answer pertinent questions and assist in expediting any possible claim. The coordinator arranges shipping dates and keeps in constant contact with dispatcher, packers, loaders, drivers, and destination agents from pick-up to final delivery of your possessions. Our highly trained and experienced pros will oversee many details like padding and banding furniture from top to bottom leaving no bare wood exposed. We can also provide disassembly and assembly of grandfather clocks, pool tables and waterbeds. Other services include special handling of highly sensitive valuables like pianos, violins, antiques, and fine art. From silver linen to domestic services or special handling for that vintage automobile, Austin Van pampers you every step of the way.Additional Info
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Customer Name : Robbin T.Posted at February 3rd, 2023 05::02
Subject :DO NOT USE THIS COMPANY
Comment : Pretty horrendous service from the company. While the folks they sent out to move our house were hard working and motivated, we all seemed to share a disdain for the incompetence of the management. They repeatedly underestimated every aspect of the job even though we knew how many pounds of items would be moving as we frequently relocate. The result was a three day job took over a week, leaving us unable to get the carpets cleaned and the house painted. The cleared flaw with the company is their ability to communicate with each other as we attempted over a dozen times in the course of the week to point out the underestimate of manpower, equipment, time etc., so they might be able to allocate the appropriate amount. If you have I fixed timeline, I would look to another company. If you like to wait around and repeatedly be blown off, these are your guys.