Mover Rankings is a leading directory of moving services in the United States of America. We provide complete database of all moving companies in US. First National Moving and Storage is located at Cincinnati, Ohio - Ohio, US. Please call us 888-214-4889 for all the details involved in moving services.
Mover Rankings is a leading directory of moving services in the United States of America. We provide complete database of all moving companies in US. First National Moving and Storage is located at Cincinnati, Ohio - Ohio, US. Please call us 888-214-4889 for all the details involved in moving services.
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| Payment Options | N/A |
| Membership | BBB |
| Established Year | 1999 |
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| Hours of Operation | N/A |
| Insurance Required? |
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Lisa Fors
Posted at December 6th, 2016 12::12DO NOT USE THEM!
I will make this as short as I can.. 5.5 months after pick up I still am without my things as they are refusing to deliver my belongings after trippling the "price". They are NOT BBB acreddited, they ARE NOT insured (check the Federal motor carrier site, shows all their isurances are cancelled), The address listed is a POST OFFICE.. Please do yourself a favor and do NOT hire this fraud of a "company" to transport your belongings, however if YOU do NOT believe me at least look up their DOT numbers on the actual DOT and the Federal Motor carrier site as well as the actual BBB site (it will give you all the info you need as their fake reviews are completely just that..fake)
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Tim
Posted at December 1st, 2016 14::12Avoid this 100% Scam of a Company
If I could rate 0 stars I would. I have never had a worse experience with any individual or company in my life. If you don’t read the rest of this review, it can be summarized as follows: First National Moving and Storage is a complete scam of a company. They will seem very professional and available at first, but once they have your money they will harder to reach than Queen Elizabeth. Expect everything they promise you in the beginning to be a lie, including cost, delivery date, and condition of your goods. I have spent over 10 weeks without my belongings – and most of that without any communication from the company on where they were. See below for more details. They tell complete lies in the beginning and point you in the direction of fake reviews online in order to lure you in, then the lies become evident. If you google search the fake reviews, you will see that they have been used for multiple companies and are obviously fake. The customer service people you deal with in the beginning are extremely accessible before they get your money. But once you have submitted your deposit and your goods have been picked up, they don't respond to emails/phone calls/voicemails despite their company having my stuff for OVER A MONTH. "Cost will be $2295" - LIE. Another $100 random fee was added on the day of the move as a "storage" fee. This is a small additional fee, I realize, compared to other customers who were screwed. "Our name will be on the moving van and our movers are employed by us and speak english." LIES. No company name on the van, movers spoke Russian. And as described below, the delivery company is not affiliated with First National at all. "Insurance covers $25,000 in losses." LIE. On the day of the move the contract states that the insurance covers ~$3,500 worth of loss and in order to purchase the better insurance, it costs $5,000 IN CASH/CHECK on the day of the move. "We will deliver your stuff on XXX date." LIE. My delivery date was 47 days ago and I had not received any communication from the company for OVER 4 WEEKS, depsite repeated attempts on my end, over the course of the 4 weeks, to email, call, and leave messages. When I recently called, to get an update, 5 weeks after my delivery date, they were shocked to hear that I still hadn't gotten my things and told me that it would be arriving in 1-2 days. Unfortunately I was never given advanced notice of this and had made plans to be out of town across country. I had to burden my coworker with being available. When they called and told me they were "at my property" I had my friend go over to the house. At this point, I asked if the 18 wheeler had access. "Definitely," they said. Would I need to pay the no access for 18-wheeler fee? "Definitely not," they said. 3.5 hours later they were still "going in from another direction." When my friend had been there for over 4 hours, I got a call saying it would be another half hour. Unfortunately he had to go to work and needed to leave. When they did finally actually arrive, they went back on their word, and said I did need to pay the $300 truck rental/shuttle fee as there was no 18-wheeler access, making it clear that they were lying previously when they said they were at my property, just going in another entrance. Another lie – the woman I was dealing with at this point, who was not part of the actual First National Company, stated that she “never said I wouldn’t have to pay the $300 shuttle fee.” Instead, she claimed that what she said I wouldn’t have to pay was the “Redelivery fee” ($1,000) for having to come back the next day, since my friend was unable to stay at the property. The next day, after having my friend come back to my property for the redelivery, I got a call 2 hours after the delivery time stating the truck rental shop was closed, and that they could not come back for another day. Additionally, I was offered $500 to have reviews removed that I posted earlier in this saga about the terrible service and lies I received from First National. However, when the weekend came and the delivery time came, the people I dealt with “had no notation of this discount.”
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Melissa
Posted at November 18th, 2016 14::11First National Moving and Storage
Do not hire this company! This company lied over and over, broke promises, charged twice what they were supposed to, held our items hostage until we would pay the $8,000 they required for a 600-mile move... The worst to deal with in 40 Years of moves! Hire anyone even off of Craigslist with a 27-foot truck before you even try to use these Movers. Mike a, from the sales department promised no shuttle truck would ever be needed and we could utilize the 27-foot truck rented for our move from North Carolina to Florida. The morning our items were arriving time, we got a call from someone unknown to us in Miami with an 18-wheel truck. We had informed Mike from the company that an 18-wheeler could never make it up our road. They insisted I take photos and measurements of the driveway to see if the 18-wheeler could get through and after hours of doing all that came to the conclusion I'd already told them, no it could not. They then proceeded to send the 18-wheeler and charge me hundreds of extra dollars for shuttle service. Do not ever use this company, much of our China was smashed to bits. The same China that had travelled in 10 other moves without so much as a chip or a scratch. Flee from this company do not have anything to do with them! I will be calling the Department of Transportation and Better Business Bureau.
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donna earls
Posted at September 16th, 2016 07::09wonderful job!
They did such a wonderful job. They were fast and efficient but very careful with my items. I had 2 teenagers with me to help them but they didn't need our help, because they had it under control. They were very friendly and respectful. I would most definitely refer them to others and will use them again in the future.
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Monica Pattison
Posted at September 16th, 2016 07::09held true to their word
They held true to their word and I did not have to wait 5 hours after my appointment time, unlike the original company I booked. I was not only able to get next day service, they got to me earlier than scheduled.
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Travis
Posted at September 16th, 2016 07::09WOW
WOW the moving team that First National moving and storage sent out for my move was amazing. They moved all my items quick and carefully, I will for sure use First National again. I would give them Five stars for the great service they gave me and my family!
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Jill Obrien
Posted at September 16th, 2016 12::09kudos
The team was fast and efficient under the supervision of Ivan - the foremen. They completed within the time frame they promised which was the main reason I hired them. Thanks so much for the hard work First National Moving and storage. Kudos to you!
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Michael C
Posted at September 15th, 2016 12::09Would refer to anyone
Great company and group of guys. Helped us with a complex move and it was a pleasure to work with them. Professional and helpful...will refer to anyone!!!! If I ever move again will use them again.
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Gene Bridge
Posted at September 15th, 2016 12::09Amazing to work with
As this was the first time we have really moved, we decided it was time to hire professionals. We were thrilled with the professionalism, honesty, and speed. First National Moving and Storage was amazing to work with!
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daniel zavala
Posted at September 15th, 2016 12::09they were very careful.
They were overall just wonderful guys who worked efficiently and tried to look out for my best interest in moving. They were careful with my belongings and even joked around.
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letty
Posted at September 14th, 2016 09::09the way to go
First National was absolutely a five star rating carrier I was debating whether to go with this company or another one that was talking to you but then I realized on the reviews on each company that this one was by far the best rating at all aspects and all that really matters to me.
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Leopoldo
Posted at September 14th, 2016 10::09handled it well
This moving company was everything I was looking for. There professionalism and promptness was very great. They were not only on time but very friendly and helpful every step of the way. They were also very affordable. Nothing was damage everything was well handled.
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Francine
Posted at September 13th, 2016 12::09very happy with them
It went incredibly well. I am very happy with them. The pricing was exactly what they said it would be and was competitive to everyone else. I was very happy with them and I appreciated how willing they were to work with me when the details changed unexpectedly.
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James
Posted at September 13th, 2016 12::09spot on
First National Moving and Storage was there when I needed them, I called them last minute, got a spot on quote followed by great customer service. I haven’t finished unpacking everything yet but so far nothing is messed up or missing.
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joseph campbell
Posted at September 12th, 2016 09::09they were so friendly
The guys were hard workers and very friendly. They treated our belongings like they were their own. They even offered to move an existing piece of heavy furniture that was in the garage into the house for us. AND they kept within my budget!!! I would definitely use them again!
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claude brown
Posted at September 12th, 2016 09::09pleasant to work with
The crew that moved my daughters apartment to storage were an amazing team of you men. They took great care of her belongings and had a positive and courteous disposition. It was extremely hot but they were efficient, smiling and very professional. I would use First National Moving and Storage and specifically this crew on my next move. I could not have asked for three more hard working, pleasant young men to work with.
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Craig Agustin
Posted at September 12th, 2016 10::09excellent
I had a great experience with First National Moving and Storage when I moved from earlier this month! Office staff was great on the customer service side, answering all of my questions promptly and kindly, and following up with me without being pushy or obnoxious. The crew was excellent. They showed up on time, ready to work. They wrapped our furniture efficiently, and took great care with everything. They were conscientious of the time, and very communicative throughout the move. They checked in about where furniture and boxes should all be placed, and helped us add felt pads to our furniture so we wouldn't scratch up the nice hardwood floors in the new place! I will definitely consider using them again for our future moves.
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Suzette Reynolds
Posted at September 9th, 2016 10::09a god send!
Great company with great employees. It may have taken them 16 hours, but they were not going to give up and failure does not exist for these movers! I was ready to give up and all I had to do was watch. I had just had total knee replacement surgery and these movers were a true God send.
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Lillie Loper
Posted at September 9th, 2016 10::09Fantastic
The movers were absolutely fantastic. They made me feel as if it was a privilege to move my household and was even fun. I expected them to do a great job and keep my furniture damage free. They did that plus so much more. I am grateful for their hard work and upbeat attitudes.
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Ricky Will
Posted at September 9th, 2016 10::09the right price!
Just moved to my new place at the right price! The service was great and they always made sure to keep me posted and up to date on my items. They made sure everything came right on time Couldn't believe it.. But service the service was amazing..!! Really different from other companies I used before!
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Charles
Posted at September 8th, 2016 08::09they are the best
All four men did an excellent and professional job for us. They had cheerfull attitudes and helped us with recommendations on our packing. The truck was in clean and in orderly condition. It was amazing to see how they packed up the truck in such a timely manner. You guys are the best. Thank you.
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Clifford Carmichael
Posted at September 2nd, 2016 06::09made it a breeze
First National was efficient and friendly and more than helpful! They made a painful thing like moving a breeze! Would definitely recommend and will use again in the future.
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Kara Wood
Posted at September 1st, 2016 08::09awesome job
First National was my first experience using a moving company and they were awesome!! They arrived on time and worked very hard never taking a break until job was done. For the price is was so worth having them do all the hard work. After watchig them I have a greater respect for movers!!! Thank you for doing an awesome job!!!!!!
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David
Posted at September 1st, 2016 09::09thank you!
They did NOT disappoint! The movers were professional and FAST without a lot of hidden fees. I recommend them and will def. use them again! Thank you, First National Moving and Storage.
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Maria Ping
Posted at September 1st, 2016 10::09great price
The price was great! We had a little hiccup with our home closing, and we were unable to get in to the house as quickly as we wanted. So the movers sat patiently for us to get the ok. It only took them just over an hour to pack up all our stuff, and they handled everything with care.
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Lorraine
Posted at September 1st, 2016 10::09very pleased
When I inquired into the cost of making an extra stop on the delivery side, they got the information for me promptly (it was not outrageous so I paid it). Once they had left with my stuff, they communicated well as to the arrival plan for the next day, and were early on that schedule. Everything arrived in fine shape at both destinations. I could not have been more pleased and would use this company again.
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Henry Lukes
Posted at September 1st, 2016 11::09unbeatable
Their personal service has been reliable, fast and friendly each time. And all at unbeatable price!!!!! The full packing of my belongs was unbelievable, I could never have done it myself. I have recommended First National to many friends since using their services.
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Phyllis Shin
Posted at August 31st, 2016 07::08highly reccomended
The movers were on time and got to work quickly. I used packing service, all boxes were marked and easily found upon arrival. Everything arrived in the same condition as it left. Highly recommend.
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BettyRetherford
Posted at August 31st, 2016 07::08went smooth
the guys did an amazing job. From the first call I got from them, until the job was completed everything went smooth. they did such a great job!
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Jennifer Briggs
Posted at August 31st, 2016 08::08they are pros,
My husband was traveling up until the day before and they were great with communicating. Our items were delivered just when expected to a storage unit in Florida. The movers were courteous and professional. I highly recommend them.
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alex
Posted at August 26th, 2016 08::08they were careful
The movers themselves did a great job packing and loading the items into the storage containers on the first part of the move. When it came time to make the physical move, everything went smoothly. The movers were careful and worked hard the whole time.
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karenconrad
Posted at August 26th, 2016 08::08thank you!
My husband and I have had our items in storage for over two years with First National moving and storage. They have been courteous and straightforward with us through all of it. They helped us move over 2800 miles and back again! I would highly recommend this company for your moving needs. Whether local or long distance, they are top notch!
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Earnest
Posted at August 26th, 2016 08::08they knocked it out of the park
First National did it again. Excellent service from start to finish. My most recent move was a smaller job and they knocked it out of the park. Somehow they managed to move ping pong table and 2 large exercise machines down 2 flights.
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Rhonda Caswell
Posted at August 25th, 2016 17::08USE them
After much research and review reading on multiple moving companies I chose First National. They were responsible, caring and well organized for the entire move. Customer service was also very helpful in addressing all my questions. The guys at pickup were all well informed as to what to do I really didn't have to do much. The delivery was within what I agreed and all my stuff was still in good condition. I would definitely recommend these guys.
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Rhonda Nagle
Posted at August 25th, 2016 17::08Honest
First National made it it very clear at the beginning that the cost would be based on what I needed done. Packing would be extra but only what I didn't finish. I find it extremely important for a moving company to be honest with their clients. Other quotes I received had no mention of packing
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Zenaida Banks
Posted at August 24th, 2016 08::08very pleased
I was moving from Miami to Los Angeles for a job. I had very strict time constraints with this move that I needed my items before I started my job. I told them I needed it on the 20th so they set the date to pick me up on the 10th. I was stressed to say the least because my position depended on me getting my items. My rep Lauren assured me it would not be a problem but I was skeptical like I think anyone would be. The movers came to pack up my house and did a phenomenal job. I was so impressed! I get to my new home on the 15th and got a call that day saying everything was on track for the 20th. The 20th came and so did my delivery. I was very pleased with how this move went I had to leave them a review! Everything they said they would do they did it flawlessly!
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Joseph Binette
Posted at August 24th, 2016 08::08good job!
My move with First National Moving and Storage was exceptional. I didn’t have much time to find a moving companying because the closing of my house was moved forward. I had 4 days to leave my home. I called a few companies but they did not have the availability or just didn’t sound like a company I wanted. I spoke to Tommy from First National and was so impressed by his knowledge of everything. He made sure to give me an accurate quote and have the availability at such short notice! I was so excited to use them to help me move onto the next chapter of my life. The guys that came to my home were awesome. They did a great job packing up the truck were funny while doing it! I made sure they took a lunch break with me just so we could talk and laugh some more. They left with my items and I felt as ease knowing this great company had my stuff. I’m in storage till my new home is ready but can’t wait to see how great they are at delivery. Thank you guys for doing such a good job.
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Jeremiah
Posted at August 24th, 2016 09::08awesome work!
First National Moving and Storage is my knight in shining armor. I had a moving company cancel on me the day of my move!! I was in tears and panicking! I called my second choice company First National and they came THAT DAY! I was overjoyed that they had an opening I started crying even more. I should have made them my first choice. They came and packed everything so well and so fast. I cannot say enough good things about them since they came in my heighted time of need! Thank you guys so much for being such for your help and awesome work.
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Lisa Fors
Posted at August 23rd, 2016 09::08Do not be scammed by them
lies all lies this company was founded in March 2016. This company is NOT BBB accredited, look it up.. this company will triple the price demand cash and steal your belongings leaving you with little to no money and no belongings!
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Esther Daniels
Posted at August 23rd, 2016 13::08great work
I had a great experience moving with First National. My home finally sold in Florida and had to get out in a week. This was bitter sweet for me as I now had to select a mover in a short period of time.
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barbara
Posted at August 19th, 2016 07::08They know what there doing
Setting up a moving date and quote was super easy. They gave me a pickup window for the early morning on tuesday the 10th. A team of about 4 came within the first hour, and the team leader spoke to me about what I had agreed upon and the rate before starting. They worked quickly but were careful with my things. I appreciate having true professionals who really know what they're doing. I had little to do except direct them.
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shirley rogers
Posted at August 19th, 2016 08::08Wonderful!
I hired these guys to help out with my move and they were so helpful and nice. From the moment I talked to them on the phone I knew it was a company I could trust. They arrived when they said they would to pick up my items and dropped them off at my new house when promised. Also the price was great. Overall wonderful experience!
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Edythe Montoya
Posted at August 19th, 2016 08::08good job!
This is a good moving company and the movers do a good job. Very hard working and very professional. They provide boxes and blankets and some packing materials.
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Stephen Smith
Posted at August 19th, 2016 08::08would use again
Aside from packing and unpacking I didn't really have to lift a finger which is exactly what I wanted. I also have a VERY heavy entertainment center which I thought might result in a higher price once they saw it, or complications with moving it, but nope! No problems. Nothing broken, everything as it should be. Would use again.
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Robert Hoyos
Posted at August 18th, 2016 11::08Great job!
hey did a great job by moving my 2 bedroom apartment, tagged and inventoried everything, and made sure everything was exactly where I wanted to be in my new place. They did an excellent job by wrapping the furniture and every piece arrived in perfect condition. I would definitely recommend "First National" to anyone !
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Samuel Russo
Posted at August 18th, 2016 13::08quick and safe
Everything was delivered quickly and safely! I would definitely recommend this company to anyone searching for quality service. I was pleasantly surprised by how simple everything was and how fast the delivery was. They are definitely on top of their game! All items arrived in perfect condition with no damages or blemishes. I will be doing business with them again soon!
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Ruth McGahan
Posted at August 17th, 2016 12::08wonderful
The loading process was fair. As opposed to what I had experienced in previous relocations, there were no signs of skimpy jobs. They took their ample time loading the properties and ensuring that nothing bad happened. Because of their careful nature, we did not experience any damage case. Everything, from the utensils and electronics to the bedding, was relocated safely. Even the fragile glass collections were relocated safely. When they were done the packing, the van took off to my new residence.
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Felicia Evans
Posted at August 17th, 2016 13::08very friendly
The move delivered the goods in good condition. I feel comfortable with the service. The staff has professional manners. First National has reasonable prices for customers. I think it's a customers friendly service.
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Mary Kirchoff
Posted at August 16th, 2016 10::08they did it.
This is the first time I have move long-distance and I did need some help with packing there was additional charges upfront but I'm very happy that they charge me for the additional packing ahead of time when they got out there I did not take me a few items of my price actually went down thanks a lot first national I'll be referring you to all my family and friends.
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jason thompson
Posted at August 16th, 2016 10::08They really helped us!
We picked up and moved quite a ways! First National really helped us get to where we were going, and I am very pleased with their service. From day one, they were on board with my needs and they accommodated my needs very well. A fast move, with very professional staff is all that I could have asked for. We got from point A to point B without a hitch and all of the property we moved was still in pristine condition!
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bernice gregory
Posted at August 12th, 2016 10::08loved em!
Finally I have found the right mover. At first I was going through hell finding a good mover. Talked with many movers and got many quotes but was not impressed by anyone. To be honest finding First National Moving And Storage was a fluke. I randomly selected them and MAN THEY ARE GOOD! I had no idea moving could be this easy. I had to do nothing. I have told them what I needed and they did exactly that. And one more thing they know better where things go more than me. I really loved the help. Thanks
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Janet Grand
Posted at August 11th, 2016 04::08great crew!
My parents decided to move to a smaller house and they insisted that I take in some of their old furniture. The problem was that we lived across the country. It was quite a long distance and so I hired First National Moving to do the job. As there weren’t too much stuff to pick up, the actual packing process took no time. They just packed the small pieces into boxes and covered the corners of the other furniture with cardboard. Then they very efficiently carried everything to the vans. I should really praise the men for how strongly they carried some of those heavy pieces of furniture. They delivered everything a week later to my house. I’m so glad that I get to give these family pieces a new lease on life.
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joy smith
Posted at August 11th, 2016 05::08they did a wonderful job!
I am very pleased with the work First National did last weekend. They were 30 minutes late due to traffic but this common in this area where I live. Knowing they were going to be late they called us they are running a bit late. When they arrived they stormed to work and working nonstop till it was done. They wrapped blankets around my TV and other fragile items so that it does not get damaged. Not my TVs, not the fragile items, nothing was damaged! The team was experienced for sure because we were quoted 6 hours for the packing and loading but they completed it in just 4!
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kathleen franco
Posted at August 11th, 2016 17::08so smooth
I recently moved and I used First National Moving and Storage and they definitely measure up to their name my crew was very nice And professional and my move went smooth.
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robert andrews
Posted at August 10th, 2016 15::08Job well done!
We shopped around and he provided us with the best quote and got the job done. I highly recommend using First National Moving and Storage. Thanks for a job well done!
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Gloria Bouck
Posted at August 10th, 2016 15::08A stressful day made fun
Our whole family was so impressed with the moving crew we had on 7/31, we haven't been able to stop talking about them! The 3 movers (I can't remember all names) were all energetic, positive and funny - all of which were needed on an otherwise stressful day.
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Jason Cedillo
Posted at August 10th, 2016 16::08I feel like I stole there services with the price they gave me.
It is almost impossible to find good services for cheap these days. But First National still gives you really good value for the money you pay them. The movers pack everything into boxes as if packing is their passion. They carry huge pieces of furniture like they carry their wives. None of belongings are less important to them. Everything receives the same amount of attention and care. They were punctual, both during arrival and delivery. I know all this because they made my last move absolutely perfect and charged me too little for it.
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Susan Seay
Posted at August 8th, 2016 12::08wasnt wrong about them
It was pretty tough for me finding out one out of many moving companies. This website helped me a lot to get this mover. I finally discovered, I was not wrong as I selected them.
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stephanie ward
Posted at August 5th, 2016 11::08They worked so hard
First National Moving and storgae did a wonderful on my move. the men did so well with the heat and the stairs. I forced them to take a break and drink gatorade.
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Winford reed
Posted at August 5th, 2016 11::08thanks so much!
The day of the move a woman called me to confirm my truck would be there shortly and it did. the guys came in and loaded the truck so fast and carefully. thanks so much First national moving and storage!!!
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Heather Houck
Posted at August 3rd, 2016 19::08The whole team is great
Any move is stressful, but I really felt confident with First National Moving and Storage from start to finish. Daniel was great and made me feel my move was important to him and the company. He kept me informed and provided me with whatever help I needed prior to moving day. Tony checked on me by phone during the move to make sure all was going well. My van operator, was efficient and careful with my shipment, as well as the home I was leaving and my new home. He was friendly and courteous and kept track of his workers. He was on time, speedy and tidy. I couldn’t have asked for a better crew. Mary kept me updated about my delivery, Grace and Maria were very helpful answering any questions I had. I would have no problem recommending First National Moving and Storage or my van operator to anyone needing moving services.
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Ted Dorr
Posted at August 2nd, 2016 14::08A Great Experience
I Used First National Moving and Storage for My move and they did an amazing job, from the qoute that was pretty much right on, to the careful but fast loading and unloading of my truck. I was even imformed where the truck was, weither it was on shedule etc. over just a great experiance. I will use them in the future for sure.
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kimberly allen
Posted at August 1st, 2016 17::08very polite
The team was professional and well organized, and I really appreciated that they were friendly and polite. This is a big contrast with other moving companies I've used in the past, who have been rude and unfriendly
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Michael Anderson
Posted at August 1st, 2016 18::08great job!
Their cost was a bit higher then others, but we felt most comfortable with them. Our sales rep lisa was easy to work with and very details in explaining the process. The movers showed up on time and did a great job packing our goods. All in all we're very please with the outcome and would use them again.
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lisa navarro
Posted at July 28th, 2016 19::07incredible
When I had to move cross country from Florida to Colorado, I was prepared for the worst. After my experience with first National, I can say I've had a complete change of heart about the moving experience. The movers were courteous, quick and efficient. They were incredibly careful when moving our furniture and even skipped lunch to get us out in time. First National showed me that no experience is always bad, it just depends on who you choose to take with you. If I ever have to move again, you can bet I'm going to call First National for their amazing expertise.
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David Hall
Posted at July 27th, 2016 18::07super nice guys
The service was excellent! The three gentlemen that moved us worked very hard the first day in rain, the second day in 100 degree weather!! All the time protecting our furniture, being very respectful and professional, and helping us with any and all of our moving needs!! Super nice guys!!:) thank you so much!!
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Harvey Whorton
Posted at July 26th, 2016 18::07Such a privilege working with first national
Throughout this whole process, you have been so on top of things, personable, helpful, reassuring and courteous. In every aspect of coordinating this move, you have had everything “in place” at the right moment. This move came at a time in our personal lives that seemed to be a convergence of crisis (major medical crisis in the family). It meant so much that you were very reassuring in terms of the move and how it was all going to work out smoothly, and also communicated empathy on a personal level. Touching base with us each day the movers were at our house gave me the opportunity to ask questions as they came up, and demonstrated a great level of personal care and attention. Thank you for your outstanding customer service and top-quality coordination. It is greatly appreciated! The movers were fantastic! Throughout the entire process, they were both very careful and professional in the way they handled all of our household goods, and incredibly courteous in their interactions with us as a family. They were amazingly gracious, thoughtful and helpful. Their strong work ethic was evident every day. They arrived right on time each morning and worked hard all day. The weather was terrible. My husband and I have been professionally moved several times and have had numerous conversations about how this move has made a strikingly positive impression. We would like to extend much gratitude to you. If the opportunity ever arises in the future, we would consider it a great privilege to work with all of you again.
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John Espinoza
Posted at July 25th, 2016 18::07it was awesome
I had whole house damage from a leak in one of our bathrooms that caused us to move our furniture into a Truck. The truck was loaded as though it was going to travel 3000 miles! I couldn't believe the level of care. It was awesome. I was so impress with the young men that loaded it, I requested the same team to unload.
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Brenda Petersen
Posted at July 25th, 2016 18::07I could not have chosen a better company
The purpose of this letter is to commend you for the outstanding service we received from the members of your company in our move from Orwigsburg, PA to Ona, WV. Compared to our move from Iowa to PA, the service we received was exceptional. The highest accolades go to our two drivers. The skills, professionalism, attention to detail and friendliness of these guys are tops! They smoothly directed the packing and loading of the two 53’ trailers. In addition, they shared many helpful insights about the general area into which we were moving. I would enjoy spending time with them, except for the fact that they are on the road most of the time. The guys assisted in the packing and loading in PA and some of the unloading in WV. They handled our belongings with care and respect and both are a credit to your organization. They were unable to make a sharp S-curve to get to our home in Ona, so everything had to be unpacked and reloaded into a 30' straight truck. The crew did a masterful job of unloading and treated our possessions carefully as they carried them into all the parts of our new home. They fit everything in, too! I am impressed with the commitment you have regarding the moving process. Maria called several times to ensure things were going smoothly. She has an excellent telephone voice. I also enjoyed chatting with Tony as he followed up on the quality of the move. He exudes warmth and care over the phone. I wish to thank you for coming promptly to assist with hauling away packing materials and boxes. That was a huge help. If we move again, I would request that First National be selected as our movers. I will highly recommend your company, without reservation, to anyone.
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Aurora Stennis
Posted at July 22nd, 2016 10::07they were good
Being a student, and moving for the first time, I had no idea about the moving world. I must say, it felt good to know the office staff was willing to help out and every time I called I was satisfied with the conversation because they cared enough to help me.
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catherine
Posted at July 22nd, 2016 11::07excellent
I had an excellent moving experience with this company. The delivery people were so very nice and accommodating! I had a very small window of opportunity to receive my furniture and the delivery staff twisted themselves inside out to be accommodating. I was also provided with excellent and prompt customer service via email communications with the company. I would heartily recommend your company to any friend or family member who was considering moving.
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Flora Peterson
Posted at July 21st, 2016 18::07very friendly
The staff was extremely knowledgeable and friendly each and every time. Moving is stressful, especially with our small children at home so it was a blessing to have their movers come in and get everything under control for the moving process and they were so friendly and patient.
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Lisa Cottrell
Posted at July 21st, 2016 18::07so pleased
Actually I was very pleased after I called First National for the first time. They were very cooperative, helpful, and easygoing. I was worried about the conditions of my furniture because it was not basically mine, but I have to say that I was more than impressed from the condition of the furniture. I have used different companies before, but I have never encountered this kind of welcoming before. I have to say thank you guys for helping me. It was a real dilemma to find the company that care about your belongings exactly as they belong to them. Highly recommended
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Joel Chartrand
Posted at July 20th, 2016 17::07less then I thought
I have had it with the so called professional moving companies. They are just bunch of cheaters. The only company who does what it says was First National Moving and Storage. No, they didn’t have any fancy adverts nor did they make me any fake promises. What they delivered was good old moving services. Their men arrived right on time to move my belongings. They were so fast and creative when it came to packing. Everything was organized and systematic. These movers are just machines. They had no issues carrying everything down 2 flights of stairs. They weren’t even tired! Unlike other moving companies, they didn’t even charge me extra for packing materials or anything like that. The final bill was in fact less than the initial estimate. I would never hire another moving company.
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Teresa
Posted at July 20th, 2016 17::07with ease
The movers were courteous, arrived promptly, informed me of progress and asked excellent questions. They were efficient and handled a difficult job with ease. I am highly satisfied and would recommend them enthusiastically.
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william mcdonald
Posted at July 20th, 2016 17::07will use again
I could not have asked for a better experience. The movers were extremely courteous, professional, and careful with my property. When I move again, I will most definitely use them next time.
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Jerrie Carden
Posted at July 19th, 2016 18::07Thank you for doing such a good boj
The purpose of this letter is to convey a few words of thanks to you and members of your organization. Recently we moved from Whitsett, NC to Myrtle Beach, SC. Beginning with the moving estimate from Lauren, to the fine coordination by Mary, to the hard work and careful handling of our home essentials by Paul, the move was the very best we have ever experienced. Oh yes, we moved nine times in the last 18 years, east coast to west coast and back! During these economic times and the culture, we live in, we felt that we had to convey to First National Moving and Storages management that the team who assisted us in our move was first class and extremely professional. Keep on doing what you’re doing because it is clearly a winning formula.
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PeterBurnette
Posted at July 19th, 2016 18::07well done
Our family would like to commend you for a job well done! We were very satisfied with the service and professionalism displayed by your company on our move. Your excellent performance was evident from start to finish. In this day and age – where customer service is more a rarity than a norm
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Fred Banks
Posted at July 15th, 2016 08::07Well done
First National Moving and Storage was very efficient during the move. I couldn't have done it without them. They moved us with such ease and precision. Every step of the way was accomplished with perfection. The job was very well done.
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Gabriela White
Posted at July 15th, 2016 09::07well worth the money
First National were true professionals in every aspect of the move in just 2 days from pick up to delivery. The girl in the office was awesome as well as the driver and his helper...I highly recommend them in any move well worth the money.
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Penelope Welch
Posted at July 14th, 2016 17::07So thoughtful
First National Moving and Storage was Wonderful, professional movers on both the packing and unpacking. First National Moving and Storage was also Courteous, thoughtful and a wonderful experience. If and When I move again I will for sure use them in the future.
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Hong Pfarr
Posted at July 14th, 2016 18::07GREAT
The professionalism display by ALL of the staff was stellar! The movers were absolutely GREAT. They worked so hard and in a timely matter. Moving is quite stressful, but that stress was alleviated by 2 of the best movers. I am one lucky person to have secured First National as my moving company. Thanks to ALL!
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LindaBullard
Posted at July 13th, 2016 17::07Number one
We would like to thank you both for your help with our move. You two were such a pleasure to work with! We appreciate your careful and thorough work, as well as the great crew you hired to help. You were all so efficient, organized and friendly! It was such a relief knowing that our things were being packed with care and that everything would reach our new home in excellent condition. We certainly lucked out by having the #1 moving team to drive our things across country! We couldn’t have hoped for a more positive experience.
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Willie Hollenbeck
Posted at July 13th, 2016 17::07OUTSTANDING
Never before have I had the pleasure to see such professional services exhibited like I witnessed. Truly OUTSTANDING! I applaud them. They worked at 110 percent every minute and were punctual and extremely responsive to my needs. Public Moving should be very proud of these men, for they definitely shined. WON-DERFUL! If it were up to me…I would reward these men somehow, some way to let them feel how much they mean to the company’s representation of name.
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Amanda Seals
Posted at July 12th, 2016 17::07They do supurb work
After the recent death of my parents, we sold their condo in Destin, Florida and enlisted the help of First National Moving and Storage in Hollywood with the relocation of their furniture and personal items to my home in Marietta, GA. I could not have been happier with the results. My initial contact with Lisa was a very pleasant experience. She was polite, professional and had a clear understanding of my situation. She followed up very quickly, I was very appreciative of her attentiveness to the entire situation. Her professionalism was very impressive as was her dedication to her job and her thoroughness in explaining the entire process to me. The packers/movers (the ones who do all the “dirty work!”) were nothing short of superb. They took great care with all of our belongings from the largest piece of furniture to the smallest knick-knack. This was greatly appreciated, especially as this was a very emotional time for me. They were very pleasant, very professional and really a joy to be around. It meant a lot to me to have someone who had been involved in the packing and loading in Destin follow through on the move to Marietta. Everything arrived safely with nothing damaged. I would not hesitate to recommend First National Moving and Storage, Lisa, and their entire crew to anyone who is looking for a good…a great…moving company. In the future, if I need the help of a mover in their area, I wouldn’t hesitate to call on them. Thanks to everyone there for making this move a very pleasant experience!
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brown richard
Posted at July 12th, 2016 19::07great
I contacted them to arrange all the details. They was very helpful and professional. This was my first state-to-state move. To say the least, I was very nervous about hidden costs and extra charges. My fears were com-pounded by lots of “know it alls” who told me horror stories about moving companies adding extra weight to hike the price and stealing belongings. They reassured me this was not the case. Without seeing what I was moving from Las Vegas, he was within 60 lbs. of his estimate and within $30 dollars of the total cost…amazing. This transition went very smoothly for me. you have a goldmine. I will always recommend your firm and in particular, these two dedicated people.
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Judy West
Posted at July 11th, 2016 18::07stress free
I moved in August. I hate moving like most people and was so stressed. First National contacted me, gave me a fair quote, sent the nicest team of driver's to pick up my furniture. they helped me finish my last minute packing which I was positive I would finish myself. The customer serivce team was great, they advised me when my items would arrive, Everything that was told to me by my salesper-son came true, he made me one promise a stress free move.
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Gary Phillips
Posted at July 8th, 2016 07::07Great Team
This Company had moved me from Columbia, MD to Manhattan, NY. Honestly the beginning was pretty stressful. They did show up a little late, and only with 3 guys for my big move. I was really nervous at the beginning (wasn’t sure they will do everything on promised 1 day) but as the move started, I was amazed with the speed of movers. Two helpers, spoke poor English, but the crew leader was excellent in everything. They filled up the whole truck in less than 4 hours (these guys work like ants lol) and left my place. I have received my stuff a day later than I was promised, but Thanks God everything was delivered with no scratches. This is my 5th move, and I have never seen anybody moving that fast. I recommend this company
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elsiewalker
Posted at July 8th, 2016 09::07Great service
What great service! I would highly recommend these movers to anyone. We had three movers. They showed up at the scheduled time I was given the day before. It was raining pretty bad when they first arrived but, that didn't stop them from getting right to work. They wrapped all our large items with care, disassembled the beds and loaded the truck with such organization and grace.
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Ramon Dawson
Posted at July 7th, 2016 18::07Thank you!
Last time I've been moved by First National Moving and Storage and it was one of my greatest experiences. The team was so fast and nice. All my boxes were packed with care and the furniture is in great condition, no scratches and cracks. The Foreman and customers service was so helpful and they explained to me how to save the space and the money. I'm not going to change my moving guys and I'll suggest them to all my friends. Thanks for an easy move
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lynn collins
Posted at July 7th, 2016 19::07there the best
We hired First National moving a week ago to help us to move in our new house on last min because the company we hired previously canceled on us an hour ago before the scheduled timings. Guy on phone insured us to provide a truck in an hour an half even though it was very busy time for them as well due to month end. Truck arrived on time, guys were very friendly and courteous, they didn't took any breaks, packed our furniture and fragile stuff very nicely. They load the truck properly , didn't left anything behind even though we had a lots of loss stuff. They also assembled all our furniture and put everything on the exact place where ever we want. They are best, affordable and professional. I would use them in future for sure and I also recommend them to others
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sv
Posted at July 6th, 2016 04::07Stay away. They lie
I used First national movers to move from MA to PA. I had to call dispatch several times so they can confirm the pick up date. The pickup was on schedule finally. For the delivery, again I had to call them several times to confirm delivery. I was told my stuff will be delivered today, no one called to inform me of the delay. Multiple calls and email later dispatch calls me and tells me the shipment is delayed because of high volume. They are very unprofessional. The sales rep will lie to you and say there is ample time for the shipment to be delivered on time and delay the shipment once you have paid them. I believe the good reviews here are fake as well FYI - Dispatch and customer support are very rude and unprofessional.
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Jennifer Cook
Posted at July 6th, 2016 18::07Job well done
Left with no choice we had to move on an immediate notice to make it to our new job in Florida from Connecticut. We needed a moving company and quick, most of the movers heard us out patiently and realized that we were in desperate need to move and started charging us absolutely unreasonable prices. It was only First National Moving and Storage a moving company we found online and they were very highly recommended. Most of their customers also mentioned that the company was fair in pricing and did not deviate on the pricing. I have to say this is absolutely true as we too allotted out moving work to them and they never changed the terms or charged us anything extra. The price they quoted was exactly what we were looking to pay and seemed absolutely fair for the distance the goods needed to be transported. They also packed our goods with the best available material and did the packing job quickly. The time they took to deliver was more but I was satisfied with the result of the move First National Moving and Storage processed for us. For this I would like to First National Moving and Storage. Well all I can say is that my experience with them was great and this was the first time I have every taken their help. I am sure if they can do it for me they can pretty well do it for you.
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ruthmartin
Posted at July 6th, 2016 19::07great job
Due to the lots of heavy electronics in my home, I was really nervous how I would move. I did not re-ally know how to uninstall and reinstall these items. However, First national movers assured me that they can handle them and indeed they did. They uninstalled these equipment’s and moved them with-out any breakage nor damage to my new home and reinstalled them perfectly. I was pleasantly sur-prised as I watched these guys demonstrate their rare expertise in this move.
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HelenQuick
Posted at July 5th, 2016 17::07First call
First National for the service and they ensured the best service. The move went really smooth and fast and we never felt that we were in the middle of a long distance move. Sales rep, foreman, driver and the crew everyone gave their best and effortlessly completed the entire move within the given time. No complaints whatsoever. I move a lot due to my job, next time I move though I will not need to look for any movers. First National will be my first call.
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anniehopkins
Posted at July 5th, 2016 18::07No surprises
I’m really impressed with these guys. They did a wonderful job on my move. The foreman showed up on time with three other very capable guys. The prices were fair and the workers did their jobs with no dilly-dallying. I would recommend trying to pack as much as you can ahead, but if you have no time it’s nothing to worry about since you can bet that the team will show up with blankets and dollies galore. They initially told me 7-17 days and I told them i wanted it as close to 7 as possible... they took 11... I'm just happy everything is all in one piece and there aren't any damages. I really appreciated the price not going up as well, that was important to me as I assured me "no surprises." I can honestly recommend this company to anyone who’s moving long distance.
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Charles Jacobs
Posted at July 4th, 2016 13::07Perfect company
Once in a while, you get served well. When such things happen, you should be grateful. I always insist on giving thanks where due, and this is one of the circumstances where I am compelled to do so. After the efficient relocation services, I received last weekend courtesy of First National Moving and Storage, I will be unfair not to be grateful. Many appreciations to them and may they continue with the good work. Be sure to have me in your list of loyal clienteles. You actually deserve more than appreciations. It was all perfect, and I will tell my friends about it. I recommend them; no doubts.
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Karl Piscitelli
Posted at July 1st, 2016 07::07They always do a good job
It is good to know people. People who can be there for you when you need them most. People like the First National Moving and Storage crew. This team consist of well-mannered staff who are also hardworking. They will always do anything just to see a smile on the face of their clients. I have observed this three times. The first time, they skipped lunch just to ensure that the job was done in time. On the second relocation, they sacrificed their good night sleep just to ensure that they get to my former residence in good time. Last week when my sister was relocating, the driver opted to chip in and help the servicemen in order for us to clear in real time. All these show how good they are, and that is why I love them.
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Simon Marshall
Posted at June 30th, 2016 17::06Loved these guys
I fell in love with their services the first time they worked for me. First impressions are always important, and it’s like they had figured all that out already. They worked to impress, and that was all I wanted. I will seek their services next time I wish to be relocated. I will also refer my friends if I get an opportunity of doing so. They deserve to enjoy the great benefits of associating with this fantastic relocation company. If they can improve their time of arrival during relocations, they will be the best movers ever in town.
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Everett
Posted at June 30th, 2016 17::06very nice people
It was nice having them around. I enjoyed every single bit of the relocation process. They knew which buttons to press on me, and it worked out. I don’t know who told them I would have loved it that way. If they figured it out on their own, I would salute them. The entire crew was excellent especially the driver. He was so friendly. We kept talking and telling stories during the relocation. I was too much indulged in storytelling that I did not even notice them finish the packing and loading. When they told they were done, it came as a surprise
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William Ballesteros
Posted at June 30th, 2016 17::06Splendid
In life, you will meet those who are average, good and the splendid ones. Public Moving crew fall into that category, and there is no doubt about it. Nearly everyone in that team is exceptional. From the operator who received my phone to the service men who actually came to deliver the services, I was impressed. Their actions were beyond the ordinary right. The customer care were even better, and they explained in detail what to expect. They were not wrong because when they actually came, they delivered what they promised.
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George Tong
Posted at June 30th, 2016 18::06before I knew it they were done
Just give them this one chance; if they mess up, you leave. My wife kept convincing me. A friend of hers had installed it in her mind that this was the best relocation company in town. She is an adventurous woman, and so she likes new experiences. She was not going to let this one slip by. Not at any cost. That is why she insisted on me hiring them out. I had to honour her wish, in the long run. I have never regretted doing so in as much as I was pressurised to do so. The relocation turned out to be so amazing and full of fun. The time taken was quite commendable. Within a short period, they were done.
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lucilleberry
Posted at June 29th, 2016 17::06it went very nicely
Very satisfied with service and actual move. All staff including movers were thorough and professional. The movers were very efficient and organized. I appreciated not having to worry about the moving of my furniture. Everything was taken care of very nicely. I had to move closer to family since my husband recently passed away and it was nice not to worry about the move.
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Angel Harris
Posted at June 27th, 2016 07::06What a great company
I had to move my mom long-distance (from DC to Colorado) and work full-time while raising a family. I had no time to do the sifting, sorting, disposing, and donation of items in order to make this move happen. We hired First National Moving and Storage to come in and work with mom getting things packed; their representative also oversaw the movers the day of the move. This move would not have done been successful without his help. The crew he sent out the day of the move was respectful and made my mom feel comfortable with them in the house. The delivery crew was the same way, and we were completely satisfied. I would use First National Moving and storage again and recommend them to anyone.
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Yvonne
Posted at June 25th, 2017 13::06Worst Movers!
This is by FAR the WORST company to ever use! They lie, makes things disappear, break things and DO NOT Honor their claims. They blocked my cell and home phones. PLEASE PICK ANY OTHER COMPANY - STAY AWAY FROM THIS ONE!
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timothy howard
Posted at June 24th, 2016 09::06My go to guys
The First National moving and storage Movers were very kind to me, very attenptive and carefull with my stuff. They did all the service very fast and always with a special look over my fragil objects. The price was quite fair and the following was very precise.Now i wont need to move for a while but i´m sure, the next time i need a service like this they will be my first call.
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Vernice Simpson
Posted at June 24th, 2016 09::06Hassle free
Great moving experience and based on my personal experiences, I would definitely recommend their services! Very detail oriented, attentive, and professional in all that they do. Their workers reflect the professionalism that they adhere to. The entire moving process from setting up the appointment to the actual moving day were very hassle free and everything was moved successfully in one piece. Would definitely recommend them!
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RocioShaw
Posted at June 24th, 2016 09::06Great work!
First National did a fantastic job moving my families belongings. They arrived ahead of schedule ready to work with positive attitudes. They were friendly and professional. They made sure to take very good care of all of the belongings. I would recommend them to others in a heart beat. Their rates are affordable and the service is spectacular. Great Work Guys!!!!
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Rebecca Kapoor
Posted at June 24th, 2016 09::06Helpful
I called first national after hearing from my cousin who used their services. I wasn't disappointed, especially since this was my first independent moving to a place closer to my job. Nothing went missing so I was super relieved. The transition was over in a day (but then again, short distance). Price was reasonable. The moving guys were also very polite and helpful.
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john smith
Posted at June 22nd, 2016 10::06Flawless
I knew when I took my new job offer about a year ago that moving periodically was in the package. So I just completed my first cross country move and I can honesty say, it went flawless because of First National Moving and Storage.
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Cheryl Greenlee
Posted at June 22nd, 2016 10::06GREAT
THIS COMPANY HANDLED MY MOVE WITH GREAT CARE. THE GENTLEMEN THAT WERE OUT AT MY HOUSE WERE VERY POLITE AND WORKED VERY HARD. AT DELIVERY MY THINGS WERE DELIVERED DAMAGED FREE. I USUALLY DON'T POST REVIEWS BUT THIS SERVICE WAS WORTH GOING OUT OF MY WAY TO POST THIS REVIEW.
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Anna Smith
Posted at June 21st, 2016 13::06avenueplace
They were professional, smart about how they packed the truck. They did not waste time. It was so hot outside and they kept going, non stop. They were polite and offer to help us carry things or move things into place. I would hire them again, their work ethic is invaluable. Thanks guys for caring about our things like they were yours.
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Misty Nagle
Posted at June 21st, 2016 14::06got it done
I hired them to pick up and deliver a 760-pound safe that I had purchased. The movers showed up early and did a great job. The whole delivery and placement in my basement was done before I thought we would even be started. My final charge ended up being substantially lower than their phone estimate when I made the appointment for the move. The movers were extremely professional, seemed to know exactly what to do, navigated a difficult set of stairs with a very heavy object, and got the job done safely.
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Deborah Lally
Posted at June 20th, 2016 10::06Great company
The young lady that help set up move was very sweet and helpful. The crew was on time and very professional. Worked quickly but took very good care of my items. I have used First National 4 times now and I will use them again in the future. I highly recommend this company. This company makes a very hard and stressful time a little easier. Thank all of you at First National Moving and Storage. for runnning such a great company.
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galen marcus
Posted at June 20th, 2016 11::06thanks so much!
I was so impressed with the two movers assigned to our move. They were personable, kind, courteous, and very professional. I just can't say enough good about them. I would totally use them again for another move if and when I have another one. thanks so much.
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Phoebe Garza
Posted at June 17th, 2016 09::06Fantastic
First National Moving and Storage did a fantastic job with my pain in the butt move. the movers were all very strong young men who worked very well and very fast, It couldnt have gone better. Thanks a lot guys for the wonderful job, I will call you again if I ever need to move again.
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Spencer McCool
Posted at June 17th, 2016 09::06Respectful
I recently hired First National for help on my recent move. When I talked to them over the phone they were very friendly and helpful. They gave me an arrival window also and stuck to that window. When they arrived they greeted me with respect and my items with respect as well. They had the move done quickly and efficiently and charged a good rate. I will be definitely using them in the future for any other moves I make.
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Barbara Corey
Posted at June 17th, 2016 09::06respectful
From the moment I talked to them on the phone I knew it was a company I could trust. They arrived when they said they would to pick up my items and dropped them off at my new house when promised. Also the price was great. Overall wonderful experience!
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BillyBecker
Posted at June 17th, 2016 10::06made it a breeze
They say moving is one of the most stressful things and to be honest I hate it, so was totally dreading it..we had to relocate due to a fantastic job offer I could not refuse, we found First National Moving and I am so thankful we did, they made the whole process a breeze.
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jessica jacobs
Posted at June 17th, 2016 11::06it was all gravy
I had never hired movers before and was only moving a few miles away, so I was hesitant to proceed. I was so glad I did. The movers were very careful with my belongings and completed the move much quicker than I would've been able to accomplish on my own. It was so worth the money!
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andrew hill
Posted at June 17th, 2016 12::06Thank you!
We were very impressed with the two young men that came for our move. They were very professional, conscientious and efficient. First National couldn't ask for better company representatives and we could not have been more pleased. Thank you.
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Amanda Watchman
Posted at June 17th, 2016 12::06they made it work
The guys were very respectful to us as well as our furniture...they cared as if it was their own. My furniture is very Heavy..didn't complain not one time..I know they had to be frustrated because what we thought would take 3 hours actually more like 6 1/2 to 7 hrs..not what either expected but they made it work
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ClaudRussell
Posted at June 17th, 2016 12::06Thanks so much
I recently hired First National Moving and Storage to move my fathers belongings to a storage unit as he passed, they took great care of the items and were very respectful and kind of the situation. Thanks a ton First National moving and Storage I dont know what I would have done without you.
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Lori wise
Posted at June 16th, 2016 10::06Very Friendly
Everyone I worked with was great! Mary at the office was very helpful and was available whenever I contacted her. The movers were great- they showed up right on time, were very detailed and thorough with the piano they moved for me, and very friendly. I will definitely be using First National again.
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Blanche Guzman
Posted at June 16th, 2016 10::06Shocked
I was simply shocked by the services provided. Moving in 100 degree heat, these four werIe unbelievable. Feel free to call me to hear more. Although I swear I will never move again, if I have to, you will be hired no questions asked. Thank you thank you!!!!
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Willis Marcotte
Posted at June 16th, 2016 12::06awesome job
I always thought that moving was something that you wanted to avoid. Moving has always been a inconvenience for me. So when I came to my new home to see that nothing was damaged or broken you can see how shocked I was
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Cedric Christopher
Posted at June 15th, 2016 10::06Thank you!
All I can say is that this moving company did a great job into moving my items into my house I can't think this moving company anymore I'm truly blessed to be working with this moving company thank you guys for helping me from start to finish I want to appreciate all you guys did and all the work they did to get me into my house thank you very much and I just recommend everyone to select for First National, thank you for everything.
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Josie Seward
Posted at June 15th, 2016 10::06Great Work!
The Movers did a fantastic job moving my families belongings. They arrived ahead of schedule ready to work with positive attitudes. They were friendly and professional. They made sure to take very good care of all of the belongings. I would recommend them to others in a heart beat. Their rates are affordable and the service is spectacular. Great Work Guys!!!!
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Amanda
Posted at June 15th, 2016 10::06First time hiring a moving company
My experience with the First National Moving and Storage went entirely smooth from start to finish. The two men that moved my items were fast, diligent, safe and careful with the moving process. In the past I had always moved myself so hiring professional movers was a new concept for me. I was very impressed with the overall service and would highly recommend them!
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Megan Longmire
Posted at June 15th, 2016 10::06very helpful
I called them after hearing from my cousin who used their services. I wasn't disappointed, especially since this was my first independent moving to a place closer to my job. Nothing went missing so I was super relieved. The transition was over in a day (but then again, short distance). Price was reasonable. The moving guys were also very polite and helpful.
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Pamela Fain
Posted at June 15th, 2016 11::06great packing
I am thankful to every one. The Movers, the office staff etc. They were in charge of my move last month. I was little hesitant at the beginning because I could have gone with a cheaper company but the reputation of this company forced me to hire them. They proved that I made the right decision. Timely pickup and delivery, stress free transition, very reasonable price, wonderful customer service, great packing and loading skills made sure we got the best possible service. I would obviously hire this company whenever I need moving services again.
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Jeff
Posted at June 15th, 2016 11::06Well spent money
First National Moving and Storage was mostly great. A little expensive, which is the only reason that we aren't giving them 5 stars. The young men that moved us were very nice and respectful to both us and our belongings. We received our belongings on time and without without any damage, which is very import ants as it is a common situation when something is missing or broken. So yes they were expensive, but you get what you pay for. We'd definitely hire them again!
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George
Posted at June 14th, 2016 08::06100% satisfied
The entire moving experience was wonderful. I received my in-home estimate with a friendly, knowledgeable professional. I had a confirmation call letting me know that the movers were on the way. When the movers arrived they each introduced themselves, very polite, and efficient. Everything was done on time, price was reasonable and nothing was damaged or lost. I've gone through many moves while in the military and this experience was one of the best. Thank you!
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Kevin
Posted at June 14th, 2016 12::06Good experience
After selling my home, I decided to use a moving company at the last minute. I called around and got several quotes with First National Moving and Storage coming in at the best value for me. Driver and crew arrived later than scheduled but we were able to adjust the start time. Once the crew got started they wrapped and packed each item with care and loaded it for transport. Unloading went very smoothly. I will definitely consider this company again for my moving needs.
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Dorothy
Posted at June 14th, 2016 12::06Worth the money
My friends told me that in general moving is a bad experience as sometimes things don't arrive at destination (missing), movers are slow (walking around) and it is pricey. I found that the only thing that was correct in those statements is the cost. It was more than other moving companies offered, but I got such a great service, speedy workers, and all my items arrived unbroken and undamaged. I have no regrets about choosing First National Moving and Storage.
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William Lance
Posted at June 14th, 2016 14::06pros
I called First National Moving and Storage and was given an appointment within 2 days. They accounted for all furniture in their estimate. The day of the move, they were extremely gentle with each piece of furniture, wrapping them all in a way that prevented any damage. Upon arrival to the new home, they asked where to place all the furniture, built them with care and really took care of them. They were very professional from beginning to end. I would definitely recommend them to anyone!
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Maurice McCormack
Posted at June 14th, 2016 14::065stars!
I was lucky enough to have hired First National Moving and Storage. I needed a company who could pack up and move all my Aunt's belongings, without my being there. Every item was professional wrapped
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Christina Sheffer
Posted at June 14th, 2016 15::06Great service
I almost never take the time to write reviews, but really felt that First National deserved every bit of the credit. Aside from being extremely efficient and meticulous with my items, they were very professional with a great customer service.
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Lisa Thompkins
Posted at June 13th, 2016 10::06Excellent
The move was excellent everybody involved in this company went above and beyond to help me with my move. I have nothing bad to say about these guys they showed up on time they worked extremely hard they even pack extra items that wasn't quoted for. I will tell all my friends and family about First National moving I am so happy and would use this company again in the future. Thank you for everything guys. I really appreciate it.
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James
Posted at June 13th, 2016 11::06Thank you for being perfect!
I highly recommend First National Moving and Storage as exceptional movers. They handled each box and piece of furniture with great care and I lost nothing in the move. Everything was packed great and nothing got damaged. The movers were pleasant, helpful, careful, knowledgeable and fast. This company has the best people working for them and they made my move wonderful.
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Linda
Posted at June 13th, 2016 12::06You can trust this company!
I am writing to say thanks! Thanks! Thanks! The First National Moving and Storage crew has been so professional as well as cheerful and patient with me - fully explaining everything they were doing to ensure a safe delivery of my belongings. They are to be highly praised, I've never thought that the moving process could be so easy and stress-free ! Today is my birthday and I'm so happy that I can celebrate it in my new house with all my belongings being delivered here on time and without any damage. Thanks again!
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Sandra
Posted at June 13th, 2016 13::06Fast and easy move
The move was conducted in a professional and expeditious manner. Movers were on-time and very focused on what they were doing. Handled our furniture with care and engaged in constant communication with us. The experience was a pleasant one, from the quote to the final box being placed in the house.
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Carolyn Maser
Posted at June 12th, 2016 10::06Worked out good
Hired company to move one of my clients. They packed up everything, and also stored it which is exactly what my client needed. They were very professional, communicated well, on-time, flexible with accommodating my client and went above and beyond to make sure my client was taken care of. I will definitely be using them again. The client needed their stuff moved rushed and First National was super quick in getting this done.
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Jessica
Posted at June 10th, 2016 09::06Hard working and professional movers!
First National Moving and Storage is the best company I have ever used! Pickup was excellent and the driver and movers were great and very friendly. They arrived early, immediately addressed my concerns, were organized and made my experience wonderful. They finished moving under the time quoted and worked non-stop traveling up and down flights of stairs. I would highly recommend them!
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AmyWatkins
Posted at June 10th, 2016 09::06Right on!
The move went fine. It was a small move - we moved my mother from Assisted Living to a nursing home so had to move some furniture back to our house. They were on time, did what we asked them to do and everything went very well. They estimated the move over the phone and the estimate was right on.
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Kevin Bernard
Posted at June 10th, 2016 09::06Very very good!
They were on time, called in advance, gave me proper pricing and didn't deviate from it. The guys they sent were very fit, were very good workers - it wasn't as if I had to push them at all. They were going pretty much full speed the whole time - I actually couldn't believe how they did it. The movers were all younger guys and very strong and fit. They were bright, social and personable. Overall, it was a really good experience.
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Elbert Cannon
Posted at June 10th, 2016 10::06Happy!
First National Moving are great movers. They're honest about their prices - whatever they tell you is exactly how much it's going to be. They took about 2 hrs the first time they moved me; I had more things the 2nd time so it took 2-1/2 hours, but they didn't waste any time. They're on time, get right to the job and get it over with. They also let you talk to the manager when the move is finished to make sure everything went well. I appreciate that they really do want you to have a good experience and check with you before they leave to make sure you're happy.
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Alisha Barnett
Posted at June 10th, 2016 10::06KEEP IT UP
I was bound to go ahead and leave a 5 star review for the wonderful service that they provided. Everything came the way it left, the men were very polite and I knew exactly what I was paying before I took any further steps. GREAT GUYS AND GREAT SERVICE! KEEP IT UP!
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William
Posted at June 10th, 2016 13::06Everything was perfect!
I just wanted to say "Thank You" and to let everybody know what a wonderful job the crew from the First National Moving and Storage did. I've had previous experience with movers, which wasn't good, so I was a little anxious about hiring a mover. I couldn't be more thrilled with the service I received. The estimate was easy, the instructions were clear and I was able to get the move scheduled quickly. The movers were very professional, courteous and fast. I am very happy with your service. Thank you!!!
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Robert
Posted at June 10th, 2016 14::06we are very satisfied and happy
I wanted to let you know how happy my wife and I were with the First National Moving and Storage. Everything associated with our move - every single thing - went better than expected. Our moving crew worked hard and fast, and was obviously concerned about the quality of our move. They took care of our stuff and addressed every question we had. Big thanks to your company!
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Robert
Posted at June 10th, 2016 14::06we are very satisfied and happy
I wanted to let you know how happy my wife and I were with the First National Moving and Storage. Everything associated with our move - every single thing - went better than expected. Our moving crew worked hard and fast, and was obviously concerned about the quality of our move. They took care of our stuff and addressed every question we had. Big thanks to your company!
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Hazel Stanton
Posted at June 9th, 2016 18::06They were great!
They were great! I was pleased at how well they packed things and how they were very concerned about keeping their customer happy. They unpacked my belongings put them in their proper places. They didn't scratch anything. They were quick at packing and unpacking my belongings. I would recommend them to everyone! Their employees were nice and very helpful. They explained the whole move process before they got started.
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Samanta
Posted at June 9th, 2016 09::06Excellent!!
First National Moving and Storage made my move a very efficient and pleasant move. From estimate to the last box being unloaded we are very satisfied with the professionalism, respect and care shown to us and our belongings. This company is excellent! Professional, fast, reliable, reasonably priced. Couldn't ask for better movers.
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Tom
Posted at June 9th, 2016 10::06Very smooth moving experience!
Our moving crew was wonderful!! They could not have been more helpful, more understanding of our needs, and more courteous!! Their good humor and kindness made our move not only pleasant but a breeze! We are very very grateful to the whole team for their professionalism that made our move as painless as possible. I would highly recommend your company for a worryfree, safe moving experience.
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Michael
Posted at June 9th, 2016 13::06Thank you for my move!
I want to say how pleased I was with the packing and loading stage of the move. The moving team arrived promptly, even ahead of the scheduled time, and worked efficiently throughout. They were very careful with my belongings, wrapped every item carefully and made no marks whatsoever on the walls or floors. I've heard a lot about crazy and difficult moving processes, and I'm happy that my move was pleasant and easy! Thank you for this experience!
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Joseph Rodriquez
Posted at June 9th, 2016 18::06got the job done and nicely
Due to circumstances out of our control, we had to move dates several times for our move, and they were always supportive and always cooperative with our needs. We had a crew of 3. They amazed my husband with how efficient they were. We supplied them with ice water and gatorade to keep them cool, but they kept moving pretty much the whole time. They had the tools they needed to get the job done. They got done in slightly under the time quoted.
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Clemmie Wagner
Posted at June 9th, 2016 18::06Top Notch
They were very professional and represented First National Moving well! They worked in a tireless manner and communicated every move! I would gladly recommend First National Moving to anyone looking for a top notch moving company!
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Fae Hall
Posted at June 8th, 2016 06::06Loaded the trunk in under three hours!!!
They packed everything carefully with all the right packing materials. They were done loading everything in just under 3 hours. I was so happy to see how skilled and quick they were. All my stuffs were delivered before the allotted time. My belongings traveled excellently and I couldn’t be more pleased.
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Evelyn Hinkle
Posted at June 8th, 2016 07::06Simply Amazing
I was extremely nervous for this move. I heard so many stories about everything winding up broken. I couldn't imagine all my favorite things being busted up. So, I hired First National Moving to handle my move as they had a strong presence online. This company is simply amazing
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Joseph Williams
Posted at June 8th, 2016 07::06It went great
Great company and outstanding professionals. Have moved 10 times within the last 15 years (military), and this has been by far the best moving company. They showed up with five guys both for packing and unpacking; move went faster and smoother than we expected.
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Robins
Posted at June 8th, 2016 09::06Great move!
I could not have been more pleased with EVERYTHING dealing with my move to Los Angeles! From beginning to end, everyone was so efficient. I had some very fragile glass items, and everything was carefully packed and delivered without a scratch or break. I would definitely recommend First National Moving
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Dan
Posted at June 8th, 2016 09::06Thank you for this moving experience!
I was very concerned about using a moving company. I worried that my furniture would get tossed around and scratched. Thanks God I was wrong! I had an amazing experience with the First National Moving and Storage. The movers were so respectful to me, my furniture and my house. The whole experience far exceeded my expectations! I want to thank everyone in this company who was dealing with my move!
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Dan
Posted at June 8th, 2016 09::06Thank you for this moving experience!
I was very concerned about using a moving company. I worried that my furniture would get tossed around and scratched. Thanks God I was wrong! I had an amazing experience with the First National Moving and Storage. The movers were so respectful to me, my furniture and my house. The whole experience far exceeded my expectations! I want to thank everyone in this company who was dealing with my move!
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Jenn Sender
Posted at June 8th, 2016 14::06Will call them again
My wife and I have moved far too much over the years. In addition, to say we were dreading this last move was an understatement. Several friends and coworkers recommended First National Moving and Storage to us. Therefore, after doing a little research, we called them. From start to finish, they eliminated all negative stereotypes with moving companies. The movers were prompt, and faster than anticipated. We did the entire take down and reassembly, but they did all of the heavy lifting. The movers were professional, amiable, and moved at a very fast, efficient and cost saving speed. They finished the move of our three bedrooms to our new place in 3 hours…and we had accumulated quite a bit. I know experiences vary, but through our own, I can easily say their card is on our refrigerator, and they are the only ones we will call.
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Christian Kennedy
Posted at June 6th, 2016 09::06my movers for life
I hired First National Moving to move me from NJ to Co. My move went great.. Those guys are just the best and very professional. I read horror stories about movers and they proved to me that not all movers are the same. They were honest about the service and the price. I was not surprised with any hidden fees. I enjoyed moving for the first time ever even though moving is always very stressful and costly. My first move was in november and my mother wanted to move near me so I told her about First National Moving and sure enough they were just as great with her. I recommend them to every one trying to have a cost efficient move with out having to sell an arm and leg and with out the run around. thank you so much for everything you have done for my family and you will be hearing from me again in the near future because I have gotten another job offer. You are my movers for life.
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Raphael Raftery
Posted at June 5th, 2016 13::06very happy with them
They worked quickly and efficiently and were very professional and polite. They communicated with us well and listened to our needs in terms of when to arrive in order to meet the deadline/timeline for our freight elevator reservation, and they were right on time. We were very happy with the service!
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Doris Roberts
Posted at June 5th, 2016 17::06GREAT
I am very happy with your service. The men were on time, quick and professional. It was a great experience and I will call you again if I need to move or move even move furniture around the house! I would definitely recommend First National Moving and Storage!
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Samuel McGuire
Posted at June 3rd, 2016 07::06Would use again
First National Moving was extremely professional, courteous and friendly. We were just moving one room to another, but they got in there and didn't waste any time, but took the time to listen to where I wanted the items placed and offered to move them if I didn't like it once placed there. I was so focused on getting the items moved from my sons room that I forgot to have them move one item from another room. Great experience, will definitely use again!
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moses smith
Posted at June 3rd, 2016 07::06Quick and Easy!
We had an office move that was last minute. First National Moving and Storage were the only ones who made time for our move. They were not only prompt but called and said they could arrive earlier if it was convenient. It was a difficult move, but all three men kept their cool and made absolutely no remarks, in fact they were happy to help!! I would Highly recommend First National for many reasons...their professionalism, quality of the move and how quick they are! They didn't waste any time from beginning to end
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charlestodd
Posted at June 3rd, 2016 11::06hard workers
The crew that moved my daughters apartment to storage were an amazing team of you men. They took great care of her belongings and had a positive and courteous disposition. It was extremely hot but they were efficient, smiling and very professional. I would use First National Moving and Storage and specifically this crew on my next move. I could not have asked for three more hard working, pleasant young men to work with.
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Maggie Simonson
Posted at June 2nd, 2016 09::06All around good guys
these guys were very easy to deal with, very honest, no hard sell and no BS. they arrived exactly on time, moved our stuff into the truck faster than I could have expected possible, got it to our new place fast and in perfect condition, and were just all around good guys
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Marilyn Gann
Posted at June 2nd, 2016 10::06they were very careful
This moving company was fantastic from start to finish. They were very careful with every piece of furniture as well as respectful. It was an exhausting move and day which continued well after midnight.
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Marco Ferguson
Posted at June 2nd, 2016 10::06Glad I found them
I was nervous having moved before and companies being less than professional, but when someone recommended First National Moving for their exceptional service, I went ahead and tried them - and I am so glad that I did!
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Oscar Erwin
Posted at June 2nd, 2016 16::06FIVE STARS!
Even though they have been working long hours and have been super busy, they were energetic and jumped right in to get the job done. They packed everything carefully and placed everything in our new home where they were told. Courteous and respectful as well. Will definitely be referring to my friends. 5 star service!!!
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donaldadams
Posted at June 2nd, 2016 16::06Superb
My moving team were superb. They were very professional and courteous and the move went very smoothly. I would definitely recommend First National Moving and Storage to others looking to save a lot of hassle and worry over a move.
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JenniferPedroza
Posted at June 2nd, 2016 18::06THANK YOU!
You were the only company to answer my call and or return my voicemail... I was nervous as I had used a company to move locally and felt like the moving team was sketchy. But when I called and he said that all of your moving teams had background checks/drug testing, my husband and I decided to take a chance. We were so happy with every thing. The guys were super nice and very good. They had hustle in them and were not slow at all! If we have to move again (hopefully not for a very long time) I will use you guys again. and I will definately sing your praises to anyone who is looking for a moving company. THANK YOU!!!
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Johnathan Godoy
Posted at June 2nd, 2016 19::06how it should be
Excellent movers and very professional. I loved that they were on time and did not mess around when it came to getting the work done quickly and efficiently. They had to work with a very small storage area and did an excellent job of making it all fit. Moving is tough and I definitely will use First National Moving again and the same crew. Also wanted to thank the office for getting me a quote and working in they day I wanted even when it wasn't originally available.
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james arrington
Posted at June 1st, 2016 10::06No issues!
The movers were patient and professional, they were willing to answer any questions that I had and were especially careful with several of my more important items. I know I probably seemed a bit nervous to them and picky with how they were going to pack my items, but they never showed an attitude to issue.
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Dawn Pimentel
Posted at June 1st, 2016 13::06Didn't disappoint
I am sure we can all agree, everyone hates moving! I myself, hate it! Using this moving service changed that for me this time though. The people we extremely professional, careful, and most importantly, respectful. They knew what needed to be done and they got it done in a timely fashion. I will definitely be referring them to friends/family, and I will go straight to them if I ever need their services again!! They got all of my possessions to my new house the same day, and everything was very efficient. If anyone ever needs any help with moving, I would definitely recommend this company. You won't be disappointed, I sure wasn't!
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hannah brent
Posted at June 1st, 2016 14::06Took my load like a champ!
On moving day they were there when they said they would be but then there was another delay. Not our or their fault. We ended up leaving the last load of our belongings in their truck in our new drive way overnight and they had to finish the next day. They were patient, kind, and efficient. There was nothing damaged, they help set up the washer and dryer. They did not charge us because of the delay. I would highly recommend this company
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janeharvey
Posted at May 31st, 2016 14::05Wonderful
We were referred to First National Moving by friends who used them multiple times already. Having worked with them today, I totally understand why. Showed up right on time this morning and were professional, personable, and hard working from the get go.
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joseborges
Posted at May 31st, 2016 14::05Thank you!
I have to say as complicated as our situation was(divorce) this company was so professional and understanding that I cant thank them enough. They were referred by good friend that I thank here to. I will definitely recommend them. Thank You
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Benjamin Romig
Posted at May 31st, 2016 14::05Nothing was broken
The items arrive on time everything was perfectly organize on the truck. The Foreman provide me with another copy of inventory list and we check item item on that list to make sure there are no missing item or damages. The delivery guys was amazing. I can't thank you enough.
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margaret wall
Posted at May 30th, 2016 12::05wrapped it all up good
On the day of the move we were a little behind getting things ready but they took apart our beds, tables and just worked with speed and grace. The crew was awesome - very professional and cool. We only moved a few miles away but moving is moving and so glad we chose them. Once at our new home, the movers did not damage anything and they way they wrapped our dressers with blankets and how they taped things worked well. I moved our own fragile stuff like T.V. boxes with delicates but that is a common thing to do I feel.
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Amy Wooten
Posted at May 30th, 2016 12::05No damages
My mom got all her items on time no damages.I really appreciate what this people at First National Moving done for my mom and made my life easier.I will definitely recommend this guys and will use them for my moving needs.
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rex plourde
Posted at May 27th, 2016 11::05No longer alone
I am a single mother of one and it isn't always easy for me to find good help. So when I was referred to First National Moving to help me, I was a little skeptical. I had never heard of them before and was a little hesitant to try someone new. But, guess what? They were GREAT to work with. The staff was very FRIENDLY and RESPECTFUL. They didn't make me feel dumb at all when I kept pestering them with my incessant questions. Instead, they made me feel like one of the family. I was no longer alone!
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Barbara Hicks
Posted at May 27th, 2016 11::05I could count on them
Service from the office staff and the movers were absolutely outstanding! The company did a stellar job working with me on the payment and the move. If I had an queries, I got a call back within 5 minutes. They were very careful and very professional and with a very positive attitude. On the day of the move, they showed up punctually and were very efficient. Moving can always be stressful and overwhelming. But, luckily I could count on First National Moving and Storage
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irma smith
Posted at May 27th, 2016 11::05No delays
We hired these guys for moving from one house to another one. They showed up on time, they have everything they need: blankets, floor covers, dollies etc. Seriously, they took care of stuff like it was their personal. Young hard-workers run all day (8 hrs) without any delay
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