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USB Movers Inc Reviews & Ratings

Address:
15805 Crabbs Branch Way
Derwood
Maryland
20855

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Phone: 18884582511
Fax: 3015481508
Email: CONTACT US
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Mover Rankings is a leading directory of moving services in the United States of America. We provide complete database of all moving companies in US. USB Movers Inc is located at Derwood, Maryland - 20855, US. Please call us 18884582511 for all the details involved in moving services.


USB Movers Inc
( 3 out of 5 based on 39 reviews ).
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Membership
Insurance Yes
Yes
Year of Estimate 2005
Agent
Hours of Operation:5 a.m. - 10 p.m. Payment Options: N/A
USDOT No: # MC-

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USB Movers Inc Reviews
No. of Review : 39
Overall Review Rate :
Subject : Very Professional - Reviewed by Karol Sev on 04/21/15
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I had a group of four guys and they did an awesome job. When they arrived they got right to work and did not take a break. They really come to do the job. Very friendly and professional. Handled all of my belongings with care and my new place is on the third floor. And I have enough stuff to furnish a three bedroom house. They took extra care wrapping all of my furniture up and even more care with more expensive items. I definitely recommend USB Movers and will use them again.
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Subject : Best of the best - Reviewed by Edris Kirtookoon on 04/21/15
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My family did a city to city move and this was the second time we used USB Movers. Both moves were fantastic. Our items were carefully wrapped, transported, and placed -- all with a great and helpful attitude, especially amidst multiple sets of stairs and an incredible number of books.
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Subject : Stress-free move - Reviewed by Samantha Kindheart on 04/21/15
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Got a phone call a week before and a day before the move confirming the time. Movers contacted me within the one-hour window to say they'd be there shortly. The moving team was friendly, handled my possessions with care, and got done with the move within the estimated time. Never was worried about everything being done.
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Subject : Highly recommended - Reviewed by Sam Farajy on 04/15/15
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These guys are the absolute best I had a move from Newport News VA to Cary NC they were cost efficient I only paid $1,765 for everything the movers were very professional and moved all my things with the utmost care I would definitely use them again and refer all of my friends and family! these guys are great!
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Subject : Painless move - Reviewed by Zahra Farajy on 04/14/15
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I called these guys up to make a move the last minute and they were able to help me out with my move from Clarcksburg to Springfield. The guys were very professional and finished the job by the estimated time. It was a big move so I'm very lucky to have called these guys to help me with it.
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Subject : Grade A Movers - Reviewed by Fariborz Koon on 04/14/15
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The guys that assisted me with the move this morning were great and finished the job that I thought was gonna take all day, by 4 'o clock. They even went out of their way to help me unpack some of the things that I needed to have reassembled. I highly recommend this company.
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Subject : Great experience - Reviewed by Saman Hidaroghli on 04/14/15
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I made a move yesterday using this company and they made sure everything was packed and unpacked to my liking. They sent me 3 guys and finished the move in less than 5 hours, which was right around the estimated time. Hopefully I wont have to move again any time soon but if I do, I know who I'm calling.
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Subject : Highly recommended - Reviewed by Sam Hidari on 04/14/15
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I made a move from DC to Manassas using USB Movers and I was impressed of how professional and efficient these guys were. The estimated that the move would take 6 hours of labor and they finished the move in that time frame. Great experience.
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Subject : Don't use - Reviewed by Tyaisha Williams on 04/13/15
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I placed a $150.00 deposit down on a move, which consisted of a 8 piece BD set plus 10 boxes to NC. Was given a do not exceed estimate of $759.30. The pickup was scheduled on 3/28 and the delivery was 4/2. Before pick up I sent $380 to pay for first half payment up front. After the usb and johny picked up my belongings they changed the delivery date because my load was so small they needed to transport it with another load. Afterwards I was told they needed to weigh my load because there was additional items such as a dresser and airmoire and boxes. He said I didnt state that my bed room set would consist of a dresser and airmoire, even though it was listed on their inventory in my estimate. He said they would weigh the items and charge me $.99 per pound. Yosi or Joseph called me back and stated I had 1800lbs worth of furniture on the truck and my new total was $1561.03. I wanted to pick up my belongs and they were going to charge me $915.00, said they worked 6 hours. Total rip off.
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Subject : great piano movers - Reviewed by Hilary Britton on 04/07/15
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Stephanie was very helpful she gave me a great rate for $149.00 Per Hour for 3 guys to come move my Maestro Grand Piano they came a protected it very well and got it all the way to Georgetown with out any marks or disruptions to the lovely tune it plays thanks Johnny!!
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Subject : excellent job A - Reviewed by DeNisha Jackson on 04/07/15
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My apartment flooded and i needed to move ASAP I went to billy.com and got millions of calls from different companies i took about 6 estimates and decided to go with usb movers they were affordable and truthful about the cost and time it would take. from the time they arrived at my door i was thrilled to see them (mainly because i didn't have to work anymore) Ali was very professional he packed my kitchen and dinning room. and gave me a great deal on the packing materiel's I only spent $1,115 For my move from Hampton VA to Rockville MD they were excellent workers and they did a great job moving me from the beginning to end. I would recommend them to everyone i know!
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Subject : Excellent service - Reviewed by Irene Talipova on 04/01/15
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I found the company on Angies List. Contacted them regarding my future move. Needed to move my 3 bedroom house from DC to VA. I got the rate for 3 men and a truck - $139/hr. They explained to me upfront all the details for my move. I knew there will be charges for packing services, because I didn't pack anything. My estimate for entire move was $1800. Crew came to my property early morning. Johny and another 2 guys took care of all my furniture ( wrapped, packed boxes) At the final place they helped to unpack and put all my furniture to the right places. my move day was long, it took about 12 hrs to move my belongies, but with travel time fee my final bill was $1807. I was very pleased with this company: their crew and services. I will definitely use them again. Thank you guys. You made it easy for me.
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Subject : outstanding job - Reviewed by Burt on 04/01/15
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I moved to Myrtle Beach, SC with the help of this moving company it was a big move but they got it done! Ali was a great foreman and he was very helpful when it came down to the additional packing materials i needed for some nick knacks that i had forgot about, Nevertheless these guys were great and i only ended up paying $3500 flat for my move, I know it wasn't easy moving 6 bedrooms and driving about 5 Hours to SC. But you guys are the true definition of hard workers. Thanks again

Burt Gillman
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Subject : Thanks so much - Reviewed by Demetrius Ross on 04/01/15
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I reached out through a website to find one mover and thousands called i spoke to them all seems like but their prices were way too high. so i was just set on moving her myself! a couple of days before the 15th of march my anticipated move date Stephanie calls and offer me $75 Per Hour for 2 men i was sold the movers arrived at 8:00 am and where very professional Johnny was down to earth and a hard worker he could have literally came alone but his helper was great as well. i tip my hat to usb movers for all they've done for my fiance and step daughter! thanks again
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Subject : USE USB MOVERS - Reviewed by Keisha Saravia on 03/28/15
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I had a move today with USB Mover's They came at 6AM and started my moved! Johnny the head mover was very polite and professional i would highly recommend him to any one moving they moved me into my new home in five hours and i only paid $785, thanks Stephanie for being very helpful don't forget to find me some friends in the silver spring area lol!! Use this company good people.
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Subject : Good job - Reviewed by Jonathan Tilman on 03/27/15
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the dispatcher Stephanie really came through for me i was hearing high prices from every company she called and offered me $99.00 per hour and a crew of 2 men Johnny the foreman was very energetic the whole time and have alot of strength for his size these guys really got the job done> I would recommend them to everyone i know much appreciation !
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Subject : great job - Reviewed by Mr. Mark McKelly on 03/27/15
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I called in a spoke to Stephanie who was very helpful she went through all the details with me of what i would need for my move in February. Stephanie estimated me a total of 5 hours for the guys to come out and move my things at $139 Per Hour lowest I heard all day! so five hours it was Johnny and the gang came and moved everything nothing was damaged all of the guys were working and to top it off i only paid $695 for everything! I would highly recommend USB Movers Inc. to anyone
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Subject : Great Company and people - Reviewed by Quinton Hardy on 03/27/15
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USB Movers inc. are great movers thanks johnny for taken excellent care of my keyboard and drum set and my girl Stephanie you are great thanks for all the help and the 10% discount! I would recommend USB Movers INC to anyone!
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Subject : Good Job USB - Reviewed by Micheal Storm on 03/24/15
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i pulled my back at work and my daugther just graduated from Howard University I needed 2 guys to come move her belongings out her dorm room because my brother and I couldn't pull it off they came and moved her tings into a storage and didn't cause any problems they were very professional i would use them again thanks
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Subject : Great Guys - Reviewed by Carmen Hayes on 03/24/15
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Moved furniture, I received a free second stop to pick up my furniture from a thrift store, they even waited a whole hour for the store to find my order once found they wrapped and loaded my antique dinning table and chairs and delivered the same day great service and very patient thanks Gabriel for your hard work!
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Subject : QUICK AND GREAT - Reviewed by Morgan Tate on 03/24/15
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Thanks Johnny and Ernesto for everything you guys were quick, even tho i thought i was going to have to pay more but you guys stuck to the estimate and my move only took one hour like quoted NO MIN Requirements thanks again best $340 I ever spent
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Subject : Great Job - Reviewed by Jessica Lambert on 03/24/15
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Professional Quick and Great job you guys are the best thanks Joesph for all the help i appreciate it!! like really I am Relieved that my move is over it only took 4 hours to move me from Gaithersburg Maryland to Northwest DC I now how the rest of the day to my self! thanks Johnny
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Subject : Liars and Thieves - Reviewed by Gaynell on 03/24/15
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First off they did not bring a large enough truck and were unable to move all our belongings. Movers were very slow and did not try to carry to much each time they picked up somethng. They complained that the move was too big for 3 movers. After inspection of property it was determined that tbey stole all my jewelry valued at $10,000. The company called us liars when we confronted them and would not help us with our complaint. Well our credit card company sided with our dispute and at least refunded the overcharged price from the move.
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Subject : WORST EXPERIENCE! - Reviewed by Wendy on 03/24/15
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WORST experience ever!! Do not use this moving company! The only time the owner answers his phone is when he books you. Didn't show up the first day the move was scheduled and was 2 hours late the day it was rescheduled for. Believe what the BBB says. The owner will tell you a huge lie why he has such a poor rating. But from the experience we had, he earns every poor, miserable rating he gets. He also holds your furniture hostage when you disagree with him on the price (him sending extra guys for you to pay for when you didn't agree to it (whom didn't hardly work)). He tells the drivers of his truck to return the furniture back to the old house and put it on the lawn. After BEGGING him to please just bring it to the new house, he agrees only when you say you'll pay him in cash and pay the amount HE requests. The workers also load SO slow that they run the clock up so you have to pay more. I could go on and on for hours about the experience we had with him.
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Subject : Less Than Satisfactory - Reviewed by Adam L on 03/24/15
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We recently used USB Movers and Storage for our move. I was extremely disappointed with our experience. While they ultimately completed the job and moved our furniture and contents, it was definitely not done without damage and headaches. Knowing that their initial quote over the phone would be a low-ball offer, we requested an on-site visit to get a more accurate quote.They claimed they couldn't but would guarantee a price ceiling that we were satisfied with. However, come moving day, it seemed our sales agent Barry, did not communicate half of what the representative saw at our on-site visit. The movers didn't even know we had stairs at our new location even though I repeatedly told the sales agent we did. Throughout the move they said they would have to charge us additional for this and for that which ultimately was going to add hundreds of dollars to our initial quote. After some debate we settled on an increase of $150 over our initial quote. This was done mostly because we felt bad that the actual movers (who are doing the back-breaking work) weren't notified about certain characteristics of our new property. Now I don't know if this is standard moving practice, but we had three movers taking furniture/contents out of the old apartment and only two on the other side for the move in. Maybe this is a tactic to increase the overall time it takes to complete the move therefore giving them a reason to charge us more? However, what I was most disappointed with was the un-repairable damage done to a piece of our furniture. This was a dresser that was in the family for years and the huge chunks of wood that were chipped off will never allow it to be restored to its initial condition. Their insurance policy is the standard commercial "$.60/lb” so even if we said the dresser weighs 100 lbs, the most we would receive would be $60. After submitting a claim to their support team and leaving several messages, I finally heard back that they would be unable to grant my clai
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Subject : Awful in Every Way! - Reviewed by Nancy B on 03/24/15
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Tried to give them 0 stars, but it would not let me. Below is a copy of my Yelp review. Be sure to check out their Better Business Bureau reviews. This company has proven to be disgusting in every way. I have been waiting to write this review because I was hoping to come to a resolution with USA/USB Movers regarding our problems. That hasn't happened. Full disclosure: This move happened at the end of August of '13 and we have been going through our Credit Card company to try to resolve the issue. This has been hands-down the worst experience I have ever had with a business. I want to try to keep this short so people read it and benefit from it. My wife and I hired USB Movers (then USA Movers) to move us from a small one-bedroom apartment on in Bethesda to a one-bedroom apartment in North Bethesda. The movers they sent were unable to perform the move. By the end of the day I had called friends to help us. My friends, my wife and I moved 90% our stuff from the moving truck into the new apartment including ALL of the furniture. I also spent the entire next day shuttling back and forth between apartments bringing the stuff they had left behind in our old apartment. Some of the reasons the movers could not move us include: They sent movers who had injuries and were unable to lift things, They sent movers who could not communicate with each other due to language
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Subject : Stay Away from USB Movers - Reviewed by Tom H on 03/24/15
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Most unprofessional company ever. Joseph or Yosi the owner was very sweet on the phone until the day of the move when they tried to overcharge me. Then he became very nasty, calling me cheap and saying he has to eat. Would never use again, I'd move myself with my bad knee.
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Subject : Horrible movers - destroyed my mattress - Reviewed by Darlene on 03/23/15
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Horrible company, hope no one uses them! The sales person was nice before the move, but the day of the move, they put a huge hole in my mattress. The owner Joseph then claimed he has no money to pay me for it and I need to stop being cheap. I will be suing them in small claims court and reporting them to the BBB
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Subject : Best Experience Good Folks - Reviewed by Mya Tolson on 03/23/15
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these guys came and moved my music studio I was very skeptical because my instruments are my life and i also had a baby grand and Upright piano. they dissembled the pianos very quickly and Johnny and the gang were very strong and even tho we had a little dispute over the packing materials he was very flexible and gave me a discount were i only paid $2400 after all of my bickering i was please with the service i would recommend them to any one ... I cant say it enough thanks guys for everything their tip showed ;)
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Subject : Scam Company - Reviewed by Uko Odeyemi on 03/17/15
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Whatever you do, you have to avoid being suckered by these people. I'm too traumatized to detail how truly bad they were, but a few highlights. They ended up charging me up to $1000, and they didn't even move everything out of the first place because it had already been 4 hours and they hadn't even finished loading the truck so I had to make them stop when I calculated how much it was costing me. We were moving our own things from our first place ourselves up to 4 o'clock in the morning. Also, as I'm unpacking now I'm seeing so much of our furniture that was damaged in the move. For the less than acceptable service they provide they shouldn't be so expensive. The owner is rude and condescending and continued to call me asking me to change another review, which I was well within my rights to write. Avoid them at all costs.
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Subject : Great Job Guys - Reviewed by Carmal on 03/16/15
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Had a last Minute Move today these guys where awesome price was firm and Joseph was very helpful i was in shock when the finished a 3 hour move in 2 hours thanks Guys!!
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Subject : Stay Away! - Reviewed by Stephanie Teixeira on 03/14/15
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when the movers got to my house it seemed to be a problem. Now I understand regarding the packing supplies I should have read a little better with that concern but I have am baffled why I was charged a fuel charge?? Per the contract that the gentleman that I have been speaking to likes to reference only mentioning the 10% fuel charge in regards to heavy items not that it is a basic charge. I have tried speaking with the gentleman expressing that but he keeps saying he has to eat and that I'm cheap but not at my detriment because I have to eat too and when you are told a charge that is what you are prepared to pay. Again I understand about the packing materials and everything but this was a bit much. I have spoken with 2 additional companies and these charges are not standard with an hourly based move which I was told how this company works. Stay away!
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Subject : Rip Off Scammers - Reviewed by Vy Bailey on 03/14/15
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I am very disappointed by Joseph's actions and attitude. I am also very disappointed that this is the way you do business. I plan to take this to the Better Business Bureau. This is the reason why they have contracts; so that it can be honored. I am disputing this charge with my credit card company, so you can expect a call from them. In addition, be advise that I will take every action to share my negative experience.

Joseph needs to take accountability for what he promised us. If he makes a mistake in his quote then it is his problem. I will also seek legal action on this matter as I am not playing any games! Legal contracts are meant to be binding! And I have all the supporting emails to go with it.
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Subject : Last Minute Pinch - Reviewed by Janet Starkey on 02/26/15
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I unexpectedly needed to get my things out of storage and was panicked. I received a call from USB Movers and they sounded reasonable. Johnny, Gabriel, and Omar were great. They got everything out of storage quickly and helped me set everything up at the townhouse. I'm happy with the price I paid and would use them again.
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Subject : good workers - Reviewed by Marlene P on 02/23/15
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Johnny and Ensenmo were excellent. They moved my items to my new condo. They worked very qickly and so efficiently and hard. I am very pleased with them.
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Subject : Good service - Reviewed by Marvin Fairwell on 02/23/15
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I have used them before and will use them again if I should have to make a move again. They always provide a very good service.
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Virginia to Virginia
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Fine
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$1534
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Subject : Good service - Reviewed by Urvi Shah on 02/23/15
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It was very nice and quick service. Guys are very cooperative and very professional. Best service. They came on the right time, packed and organised everything very quick and fast. The left at the schedule and delivered at the destination. Overall, a very good service.
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Virginia to Virginia
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$475
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Subject : Excellent and Efficient - Reviewed by Dennis on 02/23/15
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Excellent job from start to finish. The movers were quick, professional, and efficient and worked hard until the end. I have absolutely no complaints and would use them again.
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Virginia to Virginia
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Subject : Good for Last Minute Moves - Reviewed by Dana Moore on 02/16/15
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I had scheduled with another company for my move from Woodbridge to Germantown. Well the day of the move, they didn't show up and I started to panic, wondering how am I going to get my things out. I searched online and received a call immediately from Stephanie the rep for USB Movers. She was very courteous and explained their hourly rate. She sent over a contract I could sign electronically and the movers were there within an hour. They worked quickly and got everything loaded, taking care not to break anything or leave any scuff marks. At the new apartment, they unloaded everything and set up my furniture and mounted the tvs for me. Given the time crunch, I'd happily recommend them to anyone for their good service.
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Virginia to Maryland
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$762.30
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