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Sunrise Van Lines Reviews & Ratings

Address:
14902 N 12 st
Lutz
Florida
33549

Contact info:
Tollfree:
Phone: 7278978002
Fax:
Email: CONTACT US
Website: Http://www.sunrisevanlines.com

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Select the movers who will provide you with a safe, professional relocation experience -Sunrise Vanlines. Surnrise Van Lines is an industry leading moving and storage company with more than 75 years of experience in moving families and businesses to and from nearly any origin to any destination. If your move takes you locally, across the country or overseas, Sunrise Van Lines is the premier choice.
Sunrise Van Lines
( 4 out of 5 based on 8 reviews ).
1875 visitors.

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Membership
Insurance yes
Year of Estimate 2010
Agent
Hours of Operation:Monday - Friday 9am/6pm Payment Options: N/A
USDOT No: #1902673 MC-MC-683463

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Sunrise Van Lines Reviews
No. of Review : 8
Overall Review Rate :
Subject : All went well - Reviewed by William Nelson on 11/02/19
Review :
We didn't end up using these guys for the move but the guy who came out to give us the estimate was on time, professional and had no fuss but he was the only guy who came out to actually check the apartment out prior to the move since he said he would prefer to give an estimate close to the actual cost. And the guys were spot on! No complaints! Move went extremely well with Sunrise van lines.
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Subject : They were awesome the whole time - Reviewed by William Moore on 10/30/19
Review :
Sunrise van lines made sure that our move went as easily as it possibly could. The crew arrived right on time. They packed everything carefully and loaded them cautiously onto the van. The movers were superbly skilled and very friendly. The delivery window was big but they delivered early. Nothing was broken, damaged or lost. This company is nothing like the other moving companies and I can definitely respect that.
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Subject : They took care of my valuables - Reviewed by William Roberts on 10/29/19
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The movers from Sunrise van lines were very reliable. They were punctual, efficient and very friendly. The movers amazed me with their skills and strength. Their packing abilities were out of this world. They delivered everything exactly in a week as they promised me. I was constantly looking for flaws but unfortunately I couldn’t find any. Even their final bill was less than the original estimate. It turned out to be the easiest possible move.
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Subject : They are so trustworthy - Reviewed by Christopher on 10/25/19
Review :
I wasn’t going to let the moving companies play with my valuables. That’s why I entrusted Sunrise van lines as they were highly referred by one of my closest friends. I do not have a lot of belongings but the pieces I have are very special to me. I asked the movers to be very careful with them. I have to say, they were very sincere. They were extra careful while maneuvering my furniture through my tiny house not to leave marks anywhere. Everything arrived in good condition and I couldn’t be happier.
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Subject : Great moving company - Reviewed by Maria Rose on 04/21/19
Review :
We had a great experience with Sunrise Van Lines. All of the guys were professional yet friendly and never had a bad attitude. They showed up on time, worked hard and I would definitely refer them and use again.
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Subject : DO NOT USE THIS COMPANY! - Reviewed by Philip MB on 03/19/19
Review :
Summary
Poor business acumen
Applying fraud tricks
Zero customer service
Impossible to plan with

Unresponsive
Ron (one of the owners) doesn’t understand why customers want to know where their goods are. Oftentimes I was pushed to an answering machine for a person that isn’t working at the company. Chris the sales person even blocked my phone number.
We had to call from a different number, acting as a new customer in order to reach someone.
I gave two weeks to deliver the goods. It took them three weeks total.
Only two days before I got the information when the goods are delivered, but from the driver himself
No one at the company contacted me or followed-up. Sunrise doesn’t seem to care
Never have we received any e-mail response to anyone in the company after the goods have been picked-up till we threatened with legal action
Overcharging
BE CAREFUL ABOUT THEIR LABELING TRICKS. Jack (Ron’s partner) skipped labels in his own system. I only noticed it when unpacking that his numbers weren’t in sequence. They overcharged me for several boxes that didn’t exist.
I sent a picture of a very long item to Chris, the sales person to have it included in the initial offer. They day of the move they charged another 200 USD arguing they need to buy additional space in the truck, although it can lay on top of all items. The truck driver delivering the goods told me he never saw a single cent.
If a company needs a fraud their customers to make profit, they should not be in business
Overselling
We were sold on perfect visibility knowing where the goods are at all times.
We never got a response where they stored our goods.
Chris promised to provide us with the driver’s cell no. when the goods get picked up.
We had to threaten Sunrise with legal action just to receive the number over the phone and again being yelled at by Ron.

Read the other reviews carefully! They don’t seem to be real!
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Subject : Really good service, I'm very happy with Sunrise Van Lines - Reviewed by Tommy on 12/22/13
Review :
These guys are professional and friendly, worth every penny you pay them. The crew headed by John was top notch. They wrapped all of our items really well and made us feel comfortable.

I've used their services many times in the past years and have always enjoyed the process. Moving in itself is already big enough of a headache, the last thing you need is additional stress from bad moving companies. I highly recommend Sunrise Van Lines to anyone that is moving long distance.
Rating :
Pick Up and Delivery
Moving From :
Florida to Hawaii
Product Condition:
Everything I moved with this company showed in one piece and safe and sous at the destination
Moving Cost :
$$4,367.00
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Subject : Excellent Company, HONEST AND TRUST WORTHY - Reviewed by Mike on 12/20/13
Review :
Yesterday I used Sunrise Van Lines for a moderate move, it was a local move. I hired them to move us to our new apartment. Their movers showed up on time with all necessary tools and packing materials. They seemed to know what they were up against. It was a very professional and organized performance by the movers. They paid extra attention to the fragile things but never running behind the schedule. They have managed the move with perfection. In the end I did not get any reason to unhappy. These guys simply made my day.
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Pick Up and Delivery
Moving From :
Florida to Illinois
Product Condition:
PERFECT
Moving Cost :
$$5,500
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