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Sunrise Van Lines Reviews & Ratings

Address:
14902 N 12 st
Lutz
Florida
33549

Contact info:
Tollfree:
Phone: 7278978002
Fax:
Email: CONTACT US
Website: Http://www.sunrisevanlines.com

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Select the movers who will provide you with a safe, professional relocation experience -Sunrise Vanlines. Surnrise Van Lines is an industry leading moving and storage company with more than 75 years of experience in moving families and businesses to and from nearly any origin to any destination. If your move takes you locally, across the country or overseas, Sunrise Van Lines is the premier choice.
Sunrise Van Lines
( 3 out of 5 based on 3 reviews ).
1639 visitors.

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Membership
Insurance yes
Year of Estimate 2010
Agent
Hours of Operation:Monday - Friday 9am/6pm Payment Options: N/A
USDOT No: #1902673 MC-MC-683463

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Sunrise Van Lines Reviews
No. of Review : 3
Overall Review Rate :
Subject : DO NOT USE THIS COMPANY! - Reviewed by Philip MB on 03/19/19
Review :
Summary
Poor business acumen
Applying fraud tricks
Zero customer service
Impossible to plan with

Unresponsive
Ron (one of the owners) doesn’t understand why customers want to know where their goods are. Oftentimes I was pushed to an answering machine for a person that isn’t working at the company. Chris the sales person even blocked my phone number.
We had to call from a different number, acting as a new customer in order to reach someone.
I gave two weeks to deliver the goods. It took them three weeks total.
Only two days before I got the information when the goods are delivered, but from the driver himself
No one at the company contacted me or followed-up. Sunrise doesn’t seem to care
Never have we received any e-mail response to anyone in the company after the goods have been picked-up till we threatened with legal action
Overcharging
BE CAREFUL ABOUT THEIR LABELING TRICKS. Jack (Ron’s partner) skipped labels in his own system. I only noticed it when unpacking that his numbers weren’t in sequence. They overcharged me for several boxes that didn’t exist.
I sent a picture of a very long item to Chris, the sales person to have it included in the initial offer. They day of the move they charged another 200 USD arguing they need to buy additional space in the truck, although it can lay on top of all items. The truck driver delivering the goods told me he never saw a single cent.
If a company needs a fraud their customers to make profit, they should not be in business
Overselling
We were sold on perfect visibility knowing where the goods are at all times.
We never got a response where they stored our goods.
Chris promised to provide us with the driver’s cell no. when the goods get picked up.
We had to threaten Sunrise with legal action just to receive the number over the phone and again being yelled at by Ron.

Read the other reviews carefully! They don’t seem to be real!
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Subject : Really good service, I'm very happy with Sunrise Van Lines - Reviewed by Tommy on 12/22/13
Review :
These guys are professional and friendly, worth every penny you pay them. The crew headed by John was top notch. They wrapped all of our items really well and made us feel comfortable.

I've used their services many times in the past years and have always enjoyed the process. Moving in itself is already big enough of a headache, the last thing you need is additional stress from bad moving companies. I highly recommend Sunrise Van Lines to anyone that is moving long distance.
Rating :
Pick Up and Delivery
Moving From :
Florida to Hawaii
Product Condition:
Everything I moved with this company showed in one piece and safe and sous at the destination
Moving Cost :
$$4,367.00
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Subject : Excellent Company, HONEST AND TRUST WORTHY - Reviewed by Mike on 12/20/13
Review :
Yesterday I used Sunrise Van Lines for a moderate move, it was a local move. I hired them to move us to our new apartment. Their movers showed up on time with all necessary tools and packing materials. They seemed to know what they were up against. It was a very professional and organized performance by the movers. They paid extra attention to the fragile things but never running behind the schedule. They have managed the move with perfection. In the end I did not get any reason to unhappy. These guys simply made my day.
Rating :
Pick Up and Delivery
Moving From :
Florida to Illinois
Product Condition:
PERFECT
Moving Cost :
$$5,500
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